I ordered a pool that was supposed to fit 10 people for 135.00. It was supposed to come with a filter pump, ground cloth, pool cover and air pump. I ordered in may and did not receive the pool until end of July! This was after constantly emailing the company. The phone number given on the website does not work. It says it has been disconnected when you call. You get a reply from an email if you constantly send them an email. Which, is what I had to do! I got a smaller pool In the mail and nothing that was included in it. When I told them I wanted a refund I've heard nothing back. This" company" does not deserve to have 1 star. Safe yourself money, trouble, stress, and annoying. Do not order from this company!
This company deliberately sends the wrong item and then wants you to pay to send it back to get the right one. Here is the kicker - it costs them hardly nothing to ship to USA but it costs USA customers an arm and a leg to ship wrong item back. The other reviews speaks volume about this company. I ordered a key fob they offered with my car name on it - Genesis. They sent a blank one! I am posting on FB and encouraging all of my friends and family to share to hopefully put them out of business! I will be checking companies through this site in the future.
I purchased a Multifunctional Travel Organizer through a Facebook ad. Did receive an email that the order would be delayed due to the Chinese new year. It's been 5 weeks and no order confirmation sent. I filed a claim with Paypal.
They stoled my money! I've emailed them and won't get an answer from them. I never have the time to make reviews but I have never had such bad experience with any online shopping. I'm warning you, do NOT purchase from these people.
What I got was a little 6x6 inch tool bag delivered! They claim this was all I ordered! How could this tiny bag help my knees? Was told not to send bag back on return mail as it was not the same place! It is a scam and they seem to just send you a much lesser product! It was not a lot of money thank God but they make a lot of money doing this to everyone! I will report them to the right people! I am so mad about this scam!
I ordered a product with US outlet plug. I received a plug that is not for US outlets. The product also started it curled & straightened hair. This product would only curl hair. I requested a refund & was offered a partial discount with me paying shipping. I finally agreed after Pay Pal was involved & I was offered a full refund once the product was returned. I was unable to return the product due to them providing an incomplete shipping address. A total waste of money.
Do not buy from here.
I ordered the package around December last year. I was supposed to get the package. I contacted one of the representatives by email and they stated that the shipment is going to be late.
The package which was shipped to my address was returned to the sender because it required a signature. The package was returned to the sender on February 02,13th.
Then I contacted the representatives so many times through email to explain the situation so that I can get my refund. Then one representative told me to wait a couple of weeks till the company receive the package, so this way I can get my full refund back. Now it has almost been End of March. The tracking states that the package unclaimed and returned to the sender. I have been emailing the representatives a couple of times explaining the situation but they don't seem to understand. They always say some bull$#*!. I have never ever gone through this type of bad customer service before. They are real bull$#*! and fake.
I purchased two items in September and just received it after asking for updates since it's been over a month. I received a watered down apology stating the items were in the way. I received the items yesterday and it wasn't what I ordered nor the color I requested. Their company is a fraud. I do believe they keep changing their name to continue their scheme. Be cautious and careful!
Everything comes from China. It takes forever! Also, I have had 2 different items that came broken or weren't a good quality to begin with. Never again. Instagram - you can do better by offering only American made products.
Ordered a 1/1 childs play goodguy doll for 49 bucks. Description was that of a 400 dollar movie quality, screen accurate, 30" doll in box. I ordered this on oct19 recieved a plastic 5" chucky toy that you would find in Target, upside down in an open smashed box today, nov11. The web site no longer has halloween items and is now showing xmas gifts. My order receipt doesn't take me back to the original link and the email address to contact the does not work. Total Scam.
I ordered a table and chairs back in june, promised it would arrive 7-10 days, still waiting, my account was charged, i have had no contact or email,
Very poor company in my opinion
I purchased the curling iron a month ago. Never got my email confirmation so have no way of tracking item. I've tried several times emailing them (which is the only way they give to contact them) and it doesn't even work! My emails keep getting returned. Businesses like this need to be shut down. Never again!
I have ordered my curling iron 12/10/18 and still haven't heard anything, no tracking information and can't get through with the e-mail address. Very disappointed, I will never order again! But they are quick to charge my Credit Card.
Same here, they keep sending same emails, have said to PayPal they sent tracking number but not to me. Just want my refund from PayPal and its taking soo long. Bull stories constantly. Scammers plus, why are they still trading. DONT REALLY RATE THEM ON THIS SCALE AT ALL
I ordered a 15x36 inch pool with filter. Paid extra for shipping. Months later, a pool that was 12×20 inches showed up with no filter. I was told I couldn't return it and would get 30% refund back into my account. I never received the 30% refund and have been robbed of 270 dollars. The email is now no longer accessible *******@gmail.com. DO NOT ORDER FROM BUYSHOP
Purchased a curling iron from this company, they say that items will be shipped with in 2 days, and they will send you a tracking number. 2 weeks, my items still have not been shipped. I asked for my money to be put back on my paypal account, and I have notified paypal. Here is what the company emailed to me..."f you cancel now, you need to incur a fee. We will
Have losses. This loss needs to be borne by you. I am sorry, To be honest our
Profits are not high. Because we need manpower, material resources,
And financial resources to produce, our workers are also work very hard on
It, sorry If we cancel it for you, it will come a big loss on
It, sorry " So I ordered an item... after 2 weeks it still has not been shipped... and if I want to cancel and have my money put back on paypal, it will cost me? I will keep this updated, as to what happens. But wanted to give people a heads up, before they order something on this website for Christmas.
I have over 25 emails back and forth trying to get a curling iron for over 6 weeks and have given up and been asking for a refund. I have asked paypal to put this in dispute. They have not updated shipping info and have not sent me my refund or curling iron -- they just keep saying wait a few more days. It has been over 6 weeks and I am not waiting any longer. Scam of a company. Hopefully paypal will come thru with my refund
Ordered a curling iron on 12/6 and a month later, it is still not here. The last time I checked the tracking info, it was supposedly at the local post office expected to arrive in 2 days. When I checked the tracking info tonight, it said something completely different. The order was going to take 6-8 business days! That's when I knew something was up. Not worth it, ladies. I should've known it was too good to be true
I should have known better, the sale was to good to be true. Now I here as I see many others with the same problem. I ordered a straightener and never received the product. I have made many attempts to email the company which their IP address is no longer valid. I to have asked PayPal to help me, still waiting. Please help pass the message, this company
Is a scam stealing consumer's money.
Awful! They have a promise to have the item in 7-10 days I have waited over 30. I asked them before they even sent my order to cancel it since it had been three weeks and never sent. They do not listen and sent it many days later and will not give me my money back. I have not had worse customer service and still do not have my order 33 days later
Overview
H-buy.shop has a rating of 1.1 stars from 36 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with H-buy.shop most frequently mention and tracking number. H-buy.shop ranks 655th among Hair Care sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members