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GuruAid

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Canada
1 review
0 helpful votes
Follow Marge B.
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The service given on GuruAid was TERRIFIC. It took quite a bit of time, but Shaliese (Sam) was excellent in going through the testing and, Pillai (vipillai) to me was amazing and I am sure everything will 100% more than it was and I will let you know if it is otherwise. However, I am sure all will be OK & Thankyou

Date of experience: February 15, 2015
Georgia
1 review
1 helpful vote
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I couldn't play games, get to website without pop-up crowding my space and slowing my computer. They got rid of them and I'm glad I found them. Susan Mitchell

Date of experience: March 21, 2015
Pennsylvania
1 review
0 helpful votes
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Every time I have contacted GureAid for computer problems they have patiently waled through my problem and fixed. Also, the staff has been very professional and curtious..

Date of experience: March 18, 2013
New York
1 review
0 helpful votes
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Review for Guruaid
June 26, 2015

Mahua Majumdar was an asset in helping me fix my computer problems. I have used Guruaid for 3 years and have always been assisted promptly and and with friendlyness by all. Thank you.

Date of experience: June 26, 2015
California
1 review
0 helpful votes
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Milind Telang (*******): I had Mozilla Firefox as my default browser. For a couple of days, I have not been able to print any of attachments to any of the e-mails that I received. Then I switched to Internet Explorer. That "no print" problem did not exist. I also found out that some of the e-mails that were sent to me, when I had Mozilla Firefox as my browser, did not reach me. That got me worried. Whenever I had a computer problem, I always called GURU AID. Milind Telang fixed my "Mozilla Firefox no print" problem, got rid or the viruses, and tuned-up my computer. THANK YOU to GURU AID, and especially to Milind Telang for their professional and efficient service.

Date of experience: November 17, 2014
New York
1 review
1 helpful vote
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Virus's tamed
May 6, 2015

What a sinking feeling to have someone, a very belligerent someone, on your computer... where do you go? To GURUAID, of course.

Thank you, thank you just for being there when I'm in trouble.

Tsh

Date of experience: May 6, 2015
Indiana
1 review
0 helpful votes
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GOOD
June 1, 2015

All my needs were taken care of in an professional manner. AND ran my monthly scan for me also, he was very mannerly and kind, and I would recommend your service to friends. THANK YOU

Date of experience: June 1, 2015
GB
1 review
6 helpful votes
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I contacted who I thought was MacAfee to sort a refund on my autorenewal and got these guys. All they were bothered about was accessing my computer. When I queried why they need to do this, they said it was so they could sort the refund out. I explained I am a financial adviser with many client details on my system so under data protection rules, I couldn't do this, I again asked why they needed to access my laptop to sort a refund, surely all that was required was my ref. Number and they can put the money back into my paypal account, at this they disconnected the call. I called MacAfee direct who told me they have NO AFFILIATON with MacAfee at all...
Absolutley, do not trust these guys at all!

Date of experience: November 11, 2013
Oregon
1 review
0 helpful votes
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Nilesh sawant did an amazing job fixing my computer. Was very knowledgeable of the issues with my computer and how to fix them properly. Thank You Very Much!

Date of experience: January 25, 2015
Texas
1 review
3 helpful votes
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I am very pleased with the two men who worked on my computer today. Both men were very knowledgable and did a great job on my computer I plan to continue using your company.

Date of experience: October 20, 2014
GB
1 review
0 helpful votes
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Eagesh: Thank you for your help and patience in dealing with the issues on our computer which you have sorted out in full. Much appreciated and very professional thank you again

Date of experience: January 8, 2015
GB
1 review
1 helpful vote
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The session was held in a professional way and if you have the time and are prepared to sit infront of computer for a while, it's a great way to fix your problems.

Date of experience: March 10, 2013
Nevada
1 review
0 helpful votes
Follow steve j.
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The people at Guruaid are the best. They are polite and really care that they get your issues solved. Rawaswamy is a great tech and solved all my problems effortlessly.

Date of experience: April 22, 2015
New Jersey
1 review
0 helpful votes
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The work was done in a professional manor and everything was explained to me as the work was performed. Mr Sagar Gharge could not have been nicer. For a long job, it could not have gone any better.

Date of experience: February 5, 2015
District of Columbia
1 review
4 helpful votes
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Mr. Prasad Shetty from GuruAid was wonderful. He was very efficient, kind and extremely patient. He resolved all my problems with knowledge and kindness. Thank you Mr. Shetty :)

Date of experience: October 31, 2014
GB
1 review
0 helpful votes
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I found the service very good and was taken through bib by bit so in the end so in the end with
Vishal Pillai `s very good help my computer is now working fine

Date of experience: November 14, 2014
Illinois
1 review
0 helpful votes
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I am very happy each time that I contact GuruAid. Very good sevice and they are very polite and patient. Sometimes it takes a little longer than I expect but I am very satisfied. Martin Ericson

Date of experience: January 3, 2015
GB
1 review
0 helpful votes
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Very good
January 24, 2019

Very good support from the team, very well mannered and very curtious people i have worked with for the last two years.

Date of experience: December 11, 2018
Florida
1 review
0 helpful votes
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Had trouble with pop ups, also had some files not listed.
All was handled with a safisfaction.
Tec was extremely helpful in completing all issues in a short period of time

Date of experience: May 27, 2015
VI
1 review
0 helpful votes
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My experience with Vishal was great. He helped to re-install my scanner for my printer. He was very patient and understanding. I want to say thank you again for assisting me.

Date of experience: June 5, 2015

Overview

GuruAid has a rating of 3.9 stars from 1,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GuruAid most frequently mention great job, excellent service and computer problems. GuruAid ranks 4th among Tech Support sites.

service
525
value
465
shipping
115
returns
108
quality
338