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GuruAid

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GB
1 review
0 helpful votes
Follow David L.
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I have had a few problems with my PC re antivirus and Youtube videos not working but everything was resolved efficiently by Guruaid. A very good service.

Date of experience: January 25, 2015
California
1 review
6 helpful votes
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Cousin called up the guruaid guys saying screen was fuzzy and the system was behaving all weird n slow. They fixed it like new. Till date, there are no problems. Very happy…

Date of experience: October 30, 2013
GB
1 review
0 helpful votes
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Everytime I use this service, I'm delighted. Not just by the tech support (hand holding second to none) but also by the great customer interface these guys give. Sign up, you won't ever worry again!

Date of experience: December 12, 2014
New York
1 review
0 helpful votes
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Thank you guruaid
June 2, 2015

I would recommend guruAid to whoever had computer problems they are the leading experts on any type of issues it works for me anytime and they always will be there for you

Date of experience: June 2, 2015
GB
1 review
12 helpful votes
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A Complete Scam
September 19, 2015

This company advertises on Google (and probably other search engines) listing itself as McAfee Customer Services. Once through to them they say they will help fix the problem and that you need to give them access to your screen. They talk you through a web login very quickly but do not ever explain what they are doing. They then run a "check" programme which you see on your screen from a Command Prompt. The end line of this shows "Corrupt Registry. Fake Windows 10" (My windows 10 is brand new and directly installed from Microsoft). They then offer to "fix" the registry for you for £20. At this point I started asking questions and the operator became rude and evasive and then just hung up on me - realising he had been rumbled. Unfortunately I have no idea what damage he may have done to my operating system so I have gone back to an earlier restore point. DO NOT CALL OR CONTACT THIS COMPANY. IT IS A COMPLETE SCAM.

Date of experience: September 19, 2015
Virginia
1 review
0 helpful votes
Follow Taressa F.
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I contacted them originally because I had been hacked. They have been great at restoring my computer and keeping all of the computers on our network cleaned up. Thanks so much!

Date of experience: July 20, 2015
Australia
1 review
0 helpful votes
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Sanjay Gupta
January 26, 2015

Sanjay Gupta - Service excellent, my computer now much more efficient. Most thorough when asking questions. Will certainly recommend GuruAid to my friends

Date of experience: January 25, 2015
GB
1 review
0 helpful votes
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Guruaid
April 1, 2015

I was at my wits end not knowing what to do. Then your staff were so helpful and patient with me, the service given was excellent. I cant thank you enough

Date of experience: April 1, 2015
GB
1 review
1 helpful vote
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GuruAid solved my email problems and also helped confirm that a telephone call supposedly from "Microsoft" wanting to carry out work on my computer was a hoax. Chris K. UK

Date of experience: December 18, 2014
Arizona
1 review
0 helpful votes
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All of my problems plaguing my system were corrected by the guruaid tech. I am fully satisfied with their perfrormance and I signed up for another year to keep their maintenance servises! It is worth it! Thank you again Yogesh Vishwakarma MAF

Date of experience: January 10, 2015
New York
1 review
0 helpful votes
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Very helpful. And in my case they went out of there ther way to fix the issue, I would recommend them to anyone with a pressing issue. A+++++ service.

Date of experience: March 3, 2015
Illinois
1 review
1 helpful vote
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Help is here.
June 16, 2015

I used guruaid.com and they fixed my computer problems in a flash. Everything works much more efficiently than before. It is faster after they worked on it. Good deal.

Date of experience: June 16, 2015
Illinois
1 review
1 helpful vote
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I am very pleased with the service that Guruaid has provided me in regard to repairing, and maintaining the performance of my computer. Their technicians are very helpful

Date of experience: November 24, 2014
Virginia
1 review
0 helpful votes
Follow Blaine A.
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They even helped me cancel a rival company that was a scam and got most of my money back. Very helpful and willing to go the extra mile to make sure you are satisfied.

Date of experience: January 25, 2015
Wyoming
1 review
1 helpful vote
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I was having problems with my computer and again GuruAid came to my help. They were very kind and understanding and did a Great Job getting me back on line. Thank you for all of your help.
Ted Pierce

Date of experience: January 24, 2015
GB
1 review
0 helpful votes
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Nilesh Sawant was very helpful today... He fixed all of my computer problems, and took off all of the viruses that were there, even though I didn't know I had any one there... It is fixed to my satisfaction... Nilesh was very patient with me, because I had sooo many problems... Thank you Guruaid and thank you also Nilesh for the wonderful job that you do everyday... I would recommend Guruaid to everyone that I know, because you are all good at what you do...

Date of experience: February 6, 2015
Arkansas
1 review
0 helpful votes
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My challenge was computer running slow. The team at Guruaid were able to fix my problem in a reasonable amount of time. Very polite team. Great service.

Date of experience: January 20, 2015
GB
1 review
3 helpful votes
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Rubbish Company
August 27, 2015

5 times i phoned your company for help. They took control of my pc... rubbish they cant sort it out ive still got the problems. I paid £240. What a waste of money

Date of experience: August 27, 2015
Canada
1 review
0 helpful votes
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Two Laptop Support
May 31, 2015

I have being getting support from GURUAID for the past Seven years, and I have found them to be very professional in their work. I first had one Laptop which was 8 years old, and had many problems with it, and thanks to GURUAID every thing was fixed, and I am still using same.
As soon as I bought the second Laptop last year, I immediately signed up for support with GURUAID. They provide support 24/7.
I can recommend their services to anybody without any hesitation.
I wish them well.

Date of experience: May 31, 2015
New Jersey
1 review
0 helpful votes
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Excellent service
July 15, 2015

Bishwajeet Bose is very detailed in work and communication with me, much accomplished in a short amount of time. I would to reccommend him for promotion as soon as possible. His future is bright. I would desire him to run for President of the United States in the near future. Pleasedo all to keep him and his family in good shape. Very valuable employee. Thank you Guru Aid, Sincerely Carol Elmeer

Date of experience: July 15, 2015

Overview

GuruAid has a rating of 3.9 stars from 1,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GuruAid most frequently mention great job, excellent service and computer problems. GuruAid ranks 4th among Tech Support sites.

service
525
value
465
shipping
115
returns
108
quality
338