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GuruAid

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Florida
1 review
1 helpful vote
Follow john g.
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Harmeet nagi is helping to solve my computer problem in a very professional manner and making me feel confident that my problem will be resolved. I am very happy with the servicers which guruaid gives i v been working with guruaid since 2 to 3 years i liked the services soo much even i renewed my subscription with guruaid twice. I am very happy with guruaid..

Date of experience: March 11, 2013
Nevada
1 review
0 helpful votes
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Sagar Gharge is an amazing tchnician who knew exactly how to resolve after I explained my problem He was quick and eficient and the ressult is amazing. I thank him very much. I recommend he b promoted to your training staff
Coleen Humble

Date of experience: January 27, 2015
Australia
1 review
0 helpful votes
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This is the second time that I have had to ring Guru Aid for a repair in two days regarding two separate systems. Both times, Guru Aid fixed the issues quickly & professionally. Great Job. Thank you.

Date of experience: December 23, 2014
GB
1 review
0 helpful votes
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I had a general maintenance check and clean up of my laptop today by Bishwajeet Bose from GuruAid. The service swas excellent, people polite and courtious. My laptop now runs quicker thanks to the people of GuruAid.

Date of experience: August 4, 2015
Illinois
1 review
0 helpful votes
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This service as been so valuable to me. In the privacy of my home, I am able to get the technical support needed for any IT issue. I highly recommend Guru Aid!

Date of experience: December 26, 2014
Massachusetts
2 reviews
0 helpful votes
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Today I called because my computer many problems. They were all successfully rectified.
From Customer Service to the Technician all staff were very polite and efficient.

Date of experience: December 26, 2014
Canada
1 review
0 helpful votes
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Amit helped me with my problem and repaired it to my satisfaction. I would compliment all the staff at Guruaid as being very friendly and knowledgeable.

Date of experience: February 4, 2015
GB
1 review
1 helpful vote
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I joined GURUAID 9 days ago and initially I was impressed and the problem I had at the time got resolved in reasonable time, unfortunately today after a second problem occurred I spent almost 7 and half hours in front of my screen. I cannot explain why but one of the service centre individuals made an incorrect acusation which totally made me very angry partivularly as I had been very patient all along. I have paid for a year contract which I certainly will use should the situation arise BUT as things are right now I will be reluctant to continue or even recommend if the gentleman or any colleague responds to me in the way he did today. The actual individual who was trying to sort my problem was most polite.

Date of experience: January 22, 2016
Louisiana
1 review
0 helpful votes
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Sandeep Chauhan was my tech and he did a fantastic job. My brand new laptop was ate up with over 60 corrupt files Including my Kaspersky Internet security. He went in to my laptop and got rid of all of the junk files and reinstalled my Kaspersky after fixing everything. I HIGHLY recommend GuruAid. You'll save a ton of money

Date of experience: May 4, 2015
GB
1 review
0 helpful votes
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I rang with some issues and needed a clean up but other issues came up which were delt with and I had complete confidence with the service I got it was excellent a fantastic service which I would recommend.

Date of experience: January 4, 2015
West Virginia
1 review
1 helpful vote
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These guys have been miricle workers. If I ever have anymore computer problems I will definately callGuru They explained what they were doing and they did'nt make me feel like a dumb blond when I asked questions. They were both curtious and professional in the help they provided for me. They were great and time effecient. Thank you again for your help.

Date of experience: January 24, 2015
GB
1 review
2 helpful votes
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ALWAYS DO A GOOD JOB
November 12, 2015

My only problem is they are constantly trying to get you to part with money and its very annoying when you are already paid up for the year ahead, otherwise they always do a good job.

Date of experience: November 12, 2015
Georgia
1 review
12 helpful votes
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I had a very bad experience with this company. Right now I'm trying to cancel my credit cards so they can't get into my accounts. Has anyone had this problem with them? Please let me know

Date of experience: January 12, 2014
Georgia
1 review
9 helpful votes
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I subscribed for one yr, then asked me to extend a yr for a lower rate which I did. I then asked to clean my system and a tech scrubbed my act data base with 12 yrs activity. I canceled the 2nd yr and was given a full refund. I resubscribed for one year. I had to pay a higher price as i was a few days late rensaewing. I have since read complaints online and decided to cancel. I have had the New sys since August. I was told if we were just a few days they would give a full refund. We are 9 days past the 30 day refund and have to pay $120.00 to cancel. I paid $179.99 in August and the only refund I get is $59.99. I had difficulty understanding their staff and had to wait up to one hour to service completed that I think could have been done on half the time. This is a common complaint of other users.

Date of experience: September 25, 2014
New York
1 review
3 helpful votes
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Beware
November 25, 2016

Just got off the phone with an Email problem I refused to pay for repairs now I can not log in to my computer. My password has been changed and I have a system boot error.

Date of experience: November 25, 2016
Canada
1 review
1 helpful vote
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Milan was excellent at completing the task assigned to be fixed. I have been very happy with Guruaid service and attention my problems assigned to them. Keep up the good work.

Date of experience: November 2, 2014
Washington
1 review
1 helpful vote
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I've been using Guru Aid for four years now and have NEVER had problems with the company or technicians. Having a direct line to get immediate help is so nice. It's is wonderful service to have.

Date of experience: June 17, 2015
Florida
2 reviews
0 helpful votes
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Yes, I am pleased with the service that I have received. Hafizul was very helpful & related to every issue with my computer problems. The computer is much more responsive & I am able to access my email account again. He even help me fine tune the jumpy curser & improved the sensativity on my email screen. I will recomend GuruAid to others.

Date of experience: December 25, 2014
Iowa
1 review
0 helpful votes
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Thank You for RAJESH KANAGARA! Working on my Laptop! Rajesh did a wonderful job! There must have been more than a few issues with it, now it is running Better than when I got it! I only have had this laptop for a couple weeks, I was ready to return it but Now I will definitely keep it! I recommend Rajesh if anyone needs Any work! Thank You Again!:)
Sandy Sands,, AZ/IA USA

Date of experience: March 20, 2015
Maryland
1 review
1 helpful vote
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Guru aid is the place to get your computer problem fixed, They are very professional and your membership protect your whole household.The price for year

Date of experience: January 24, 2015

Overview

GuruAid has a rating of 3.9 stars from 1,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GuruAid most frequently mention great job, excellent service and computer problems. GuruAid ranks 4th among Tech Support sites.

service
525
value
465
shipping
115
returns
108
quality
338