website thubmnail of Grindr
How would you rate Grindr?
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Florida
100 reviews
130 helpful votes
Follow Charles J.
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Scams and Trash
February 22, 2021

I have never used a gay dating site. I am 66 years old and just broke up with my partner. I joined Grindr because I knew my partner had used the site. Boy, was I naive. Most of the participants wanted to meet at my place only. Sounds like a great way to look over my residence for future burglary! And some participants sounded like trash. Maybe I'm living in the past, but with all the other comments I've read from other reviewers, it sounds like Grindr is a trap and a snare.

Date of experience: February 22, 2021
Idaho
1 review
4 helpful votes
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Unfairly banned
August 26, 2019

Grindr banned my account. I contacted customer service and Jay said I was soliciting other sites. I explained they must be mistaken and to re-examine. He replied that ban will stand, and they can ban for any or no reason. Very disappointed in their bad customer service. Wouldn't recommend this site.

Date of experience: August 26, 2019
Czechia
1 review
5 helpful votes
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My account has been wrongfully terminated. I tried to contact the Customer Service via email and via the app itself, but they just shut down my tickets (that's what they call the cases every time you write to them) and refuse to answer my questions. I had Xtra membership purchased and after the termination I demanded a refund for unused months of that membership. The Customer Service refused to acknowledge my questions and just closed every question I have sent without any answer from them. So rude and fraudulent. Absolutely appalling behaviour of this thieving app. You pay a year of membership and then they arbitrarily cancel your account without any explanation and won't refund your now useless membership you had paid in full and their Customer service refuses to even talk to you to explain what is going on. Terrible rip off and fraud this whole app! Do not buy anything from them, it's a scam!

Date of experience: December 30, 2019
Ohio
1 review
2 helpful votes
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Pure garbage
December 27, 2021

This app is mostly a thinly veiled front for prostitutes, drug dealers, con artists and scammers, and Grindr itself is complicit in such behavior with its uneven and biased enforcement of its so-called community guidelines.

Date of experience: December 27, 2021
Australia
1 review
3 helpful votes
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Scam company & feel unsafe
September 18, 2019

Grindr is a fraudulent company they will happily take your money then block your paid account Then run off with your money. So some guy gets rejected for sex gets angry and reports you in revenge then your banned just like that absolutely no proof or evidence is requested or required

Date of experience: September 18, 2019
California
1 review
7 helpful votes
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My grindr account was banned for no reason and After asking multiple times Grindr is refused to give me a detailed reason as to what happened. I received no warning to edit my profile if I did violate anything and Grindr refuses to Lift the ban or pay back the money I paid upfront for my membership that is supposed to end dec 2020. Just a bunch of crooks ready to steal your money.

Date of experience: July 30, 2020
Canada
1 review
3 helpful votes
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Then I have lost all hope and give up completely. Plenty of bots, fake profiles, useless ads, stupid popups, people using fake pictures or stealing other guys pictures, guys with huge egos, sneaking around their partners, etc, etc, etc. And if you're over 40, you damn well better lie about your age and hope you get away with it. I live in a small town that has no local Pride group or outreach agencies. The nearest large city is an hour and half drive away, something that's not always practical. My experience with this App has left me completely dumbfounded that people can be so rude and condescending. It baffles me that my brothers and sisters have reached the point of utter hatred towards one another, even to the point of physical and verbal threats. Do NOT USE Grindr unless you want your self-esteem shattered. Absolutely pointless and useless App as far as I'm concerned. I'd likely have better luck with an escort agency.

Date of experience: August 22, 2017
Poland
1 review
3 helpful votes
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Grindr used to be an ok-ish app. Nothing special - especially when compared with its Windows Phone counterpart called Meet'em (by the way it was so good that Grindr shut it down by denying it an access to their network).

It both amazes and infuriates me how on Earth this app is still having such a big user base, when you realize that all Grindr developers care about is your wallet.

In exchange you get this "user experience": 1.) Glitches, crashes. 2.) Aggressive advertising with ads playing sounds (!). 3.) No customer support, no feedback. 4.) Random and undeserved account bans while at the same time bots and scamers are unaffected 5.) Vanishing and delayed messages. 6.) Problems logging in (invalid token errors) resetting password. 7.) Absolutely horrible, cluttered interface.

Stay away if you plan to remain sane.

Date of experience: November 17, 2017
District of Columbia
2 reviews
5 helpful votes
Follow T M.
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Someone please create a new and improved app to compete with this p. O. s. The same complaints as everyone else. Bots, WAY TOO MANY LENGTHY ADS, I've heard a horror story of a very intelligent guy being blackmailed and Grindr not helping in any way. AND, the pic issue. There is NO rhyme nor reason to their approving pics. Mine for example is me, seated in public, fully dressed, a shirt and conservative j crew shorts - deemed "to sexual" / inappropriate - wtf? Meanwhile, one member is wear a g-string the size of dental floss, with one leg up on a railing? Another on all fours in a speedo, testicles hanging... neither cute, neither hot. So, it is very strange to me. Different rules for different folks. That doesn't work for me.

Date of experience: July 7, 2020
North Carolina
1 review
3 helpful votes
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Getting horrible, making no attempt to clean site up, spam bots every day. Fake texts ( send phone number so we can talk), prostitutes, drugs, fake ts, fems, trans. Has turned into a horrible site not worth the effort.

Date of experience: May 28, 2020
Canada
1 review
1 helpful vote
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Garbage
December 4, 2021

These people are money hungry pieces of S! They do nothing to deal with hookers spam or repeat illegals. They just don't give a F**K! And they seriously expect people to pay for this abuse? They should be shut down. The only thing keeping them alive is hormones! Bastards!

Date of experience: December 4, 2021
Connecticut
1 review
0 helpful votes
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I did contact them, they replied with a canned boiler plate, yet had ZERO proof of anything. They will happily take your money. I paid for a year and got banned after 3 months? BTW As a data analyst I took note of over 300 replies, into which only 3 turned into anything, and of those 3 only 1 finally turned into something worthwhile. Yet the site on a daily basis has people on there for "roses" in the form of venmo, paypal or some other cash app. Also people sending you to websites for ID check, I got scammed for 40 bucks, but my CC removed the charge. Or websites in general for cams and videos shows. All I wanted to so was have some fun.

Date of experience: July 22, 2019
Turkey
1 review
2 helpful votes
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I enjoy Grindr for meeting guys on my travels. All the bashers here seem pretty frustrated... we all ourselves make up the app... I simply ifnore the headless torsos No Problem. There is one annoying bug! The settings of metric system do not get saved! Grindr is an American based app so they keep switching to US Imperial system... just wonder if it had been the opposite would Grindr have tackled this bug?

Date of experience: November 14, 2017
Netherlands
1 review
7 helpful votes
Follow Richard W.
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I, like many of those before me have written, have been banned for no reason at all and with no justification. After seeing many pictures of those that have written, it is becoming clear to me one obvious reason most of us are being banned... Unless Wayne and the "other" staff from Grindr can explain their own biased and bigotry. It is mind blowing the amount of Drug offers along with Prostitution offers on Grindr, yet I who even kindly thanks annoying users that wont stop messaging me get "Banned" from this hookup app. Was I being tooooo kind hearted? Who the F... knows... Yo Wayne at Grindr, you should be banned yourself for being that bigot against your own community!

Date of experience: January 2, 2020
Canada
1 review
9 helpful votes
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Like many others I was banned from Grindr for no reason. First they said my profile was 'spammy' - then when I challenged Customer Service about it, 'John' stated that I 'breached community guidelines'

I was on grindr for years without any problems and suddenly I was breaching their guidelines. Of course, they provide no specific details but are quick to point out that they can ban a user at any time and for any reason, or no reason at all.

If this is how grindr is going to conduct business and treat so many members, than I don't see them surviving very long. The odd thing is, they banned me for no reason yet there is a spike in the number of actual spam profiles.

Date of experience: November 27, 2019
Arizona
1 review
2 helpful votes
Follow P A.
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Poor customer service, and vaguely written, but abuseable community guidelines, make this app a poor place to socialize in a positive manner. After trying this app due to the suggestion of a friend, I'm concerned with the number of people who are soliciting funds in exchange for sex.

Since refusing such offers, I have also come to be banned (likely being reported out of spite by those I'd rejected), and the customer service team can't be bothered to do more than auto-generate a response to any inquiry sent to them.

Blessed be those who can enjoy the app, but I would avoid this app if you want to use it for social connections.

Date of experience: May 16, 2020
Florida
1 review
2 helpful votes
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Endure the free version, if you must, but this once promising site has gone to $#*!. Drug dealers, prostitutes, spambots, unlicensed massages, and now women have turned this site into a joke. They have invested a lot of effort into developing pay features, but can't manage to keep fake profiles and the other things that will bring about their demise off their site. Destined to become totally useless.

Date of experience: June 10, 2021
Maryland
3 reviews
4 helpful votes
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They are thieves
December 21, 2018

I signed up for a subscription for $9.99 a month. I am on ssi and disabled. The charge came off my card every month. I do not get a paper statement. I went to the google play store and found out that without my knowledge or approval they started charging me $12.99. I contacted them and they said that they dont give refunds. I pointed out that it was fraud to do this. Of course i got the same reply about not giving refunds. I have filed with the Federal Trade Commission and. Would like to find others Grindr has done this to and file a class action against them

Date of experience: December 21, 2018
Australia
1 review
0 helpful votes
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After being dissapointed with the site for things like recommending people 600kms away and generally being a pretty ordnary site I cancelled my account. I can comfirm that because when I tried to log on as a test it bassically asked me to rejoin. Antwat after 3 weeks I just got a notification from google play that $32.00 was taken from my account to pay for another month. I wonder how much money they are making from deleted accounts?

Date of experience: December 14, 2023
GB
1 review
1 helpful vote
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Poor Customer Service
December 14, 2022

Although the gay community elected to use Grindr as a method to cruise, the product itself is constantly unstable and regularly down for a reason or another. Memberships are extortionate and do not reflect the level of service the app offers. Customer service is inexistant and one is treated simply as a wallet cash can be extracted from. Replies to issues raised via the help system are pro-forma, issued by a computer. Being aware of issues and glitches slowing down the app or getting it down is one thing but experiencing, first hand, the treatment reserved to customers by their customer service is quite a different experience all together. There is no surprise in finding out mass migration from Grindr to competitors like FabGuys or Scruff... Reasonable membership cost, reliable apps or platforms and issues are treated and solve by human beings who treat their customers like ones.

Date of experience: December 14, 2022

Overview

Grindr has a rating of 1.5 stars from 184 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Grindr most frequently mention customer service, drug dealers and fake profiles. Grindr ranks 21st among Gay Dating sites.

service
47
value
46
shipping
18
returns
23
quality
40