Grindr

Grindr regularly bans accounts without warning and with no justification given for the ban. Most of the time it is for some minor infraction that they could have just warned you about and then let you get back to grinding.

I was telling someone about an event happening (a Pride party) in NYC and when they asked for more information I just gave them the website. Well, that got reported as spam and Grindr banned me without any warning. When I contacted them they said I violated the Terms of Service by sending spam and that my account would not be turned back on.

The problem for me and them is that I had a Grindr Xtra Subscription.

If you have a paid subscription, ask immediately for a refund when they ban you. If they refuse, don't play nice with them anymore. Immediately contact your bank or credit card issuer and file a dispute.

The dispute process immediately results in the money you paid being clawed back ($10 for a monthly subscription) and them receiving a chargeback fee which usually ranges between $50-$100, depending on who their credit card processor is. That means they need to get 6 new monthly subscriptions to make up for the one dispute you processed and possibly more depending on their actual fee.

If enough people do this, they will have to change their policies and start listening, or they can potentially have their CC processing terminated by their processor if they rack up enough disputes. It's nearly impossible to get a new one if that happens.

Don't let Grindr walk all over you. Just let their customer service know that you will be disputing the charge unless they give you an immediate refund or remove the ban.

Gringr discriminates against certain people. They allow some people to post $#*! pics while blocking others.

I wrote a review about this company before. Needless to say it wasn't very positive. Now it's gotten even worse. Over the years, I have purchased two, one year paid memberships. Both times there have been issues. To this day they still cannot figure out why blocked profiles becomes unblocked and it's been at least 4 years since I reported it. Now, the app locks for about 60 seconds when first opened and they have no answer for that either. That along with the drug dealers and scammers trying to get people to join their fake websites that require credit cards, it's not really worth the effort. We report them but nothing is ever done.

Well, yesterday I was BANNED! Yup! BANNED! And, the best part is, they won't tell me why. Just that they received "reports" that I broke their rules and regulations. When I asked which one(s) I broke, they refused to tell me. Just that it was based on "reports" (see attached pic)

I have used this service for numerous years without any issues regarding their guidelines and now, out of the blue, without so much as a reason why, I am banned. Their agent Cesco seems to feel this is appropriate even though I asked 4 separate time what I did wrong. HORRIBLE CUSTOMER SERVICE!

IF you choose to use this service, use the free version. It's TOTALLY NOT WORTH IT to buy a subscription. The system has far too many bugs and scammers. Be VERY aware of who you chat with. If the pic seems to good to be true, it probably is. As soon as they say they're away in the military but show as being in your immediate area, it's a scam! Also, there's no service that you need to join to prove who you are because the person you are chatting with was attacked. It's a scam!

Don't say I didn't warn you... There are plenty of other awesome apps out there.

Trash. Never trust anyone from this site. They banned me for nothing. The need to work on a lot of internal issues

How they get away with treating their customers the way they do just boggles my mind. I've had so many friends tell me how they've been treated by Grindr support staff in the past. Being banned without any explanation at all. They didn't ban me in all the 10 years I've been using it on and off. However that all changed. I was banned a while back and couldn't figure out why. I have a new email address these days and registered again a few days ago. I was banned again tonight so I emailed them and all I got in return was my profile was reported for "Spammy activity." You couldn't make it up!

I messaged back saying how on Earth could I be responsible for "Spammy activity? It's clearly someone local harassing me by falsely reporting me and you can't even be bothered checking!" I didn't even get a reply. These cowboys are part of the reason the the whole gay world is falling apart. Absolutely no morals or interest in customers. Just take take take! I'm sure if they had an ounce of decency they'd be embarrassed by their bullying way of making money. I've read some of the reviews and more interestingly the responses. One generic response in particular stating they can ban anyone at anytime for any reason.

How that gets around the legal systems beats me. How I read that is... If they don't like your face, colour, profile, orientation etc they feel they can just ban you. ABSOLUTELY DISGUSTING! You should be ashamed of yourselves and your false ethics. Oh and don't bother to blather back with your generic fake responses. I will be complaining to Google, I don't know in depth how app regulations work but surely this can't be right to treat people like scum?! You are a DISGRACE!

TOTAL waste of time. Full of Ads and FAKE people. The real people get reported and blocked. Do not bother!

Not as people claim and not worth the $11 price for full features. The app is as worse as adam4adam considering that it leans to be more date/meet-up and hang out oriented, but the first thing you'll notice are torso pics galore. It's like their habitat is growing! The other is the downright aggressiveness and rudeness of the members when they message you as they demand face pics and private pics to the point that its frighteningly harassing, and are just too horny or holier than thou to have any civility. If you're not their type, they'll let you know bluntly themselves or in their profiles with passive aggressiveness of threats, even if you just want friendship or just to hang out. When you initiate a conversation, it aren't anything to write to your mother about as the people want to know where you are, demand photos, or talk about how horny they are almost 30 seconds in. That or they don't respond at all and not even provide a courtesy message and don't like ice-breaking "small-talk" (they pretty much Inceptioned the ice with the way they behave, though)

There are diamonds in the rough, but it's just not worth the wait. Other than the community the app itself is bad with their sketchy rules on pictures as if you show "a little" too much skin, any piece of underwear, it results in banishment without much of a warning and it happens to only a handful of members when there's an abundance of them. There's also the spam "too-good-to-be-true" messages where an attractive guy messages you in a frisky mood and tries to get you to pay more for a webcam chat feature. Honestly, what has the gay community come to? If you like a community like this, then good luck.

WTF. I have had the grindr app for a few months, I have tried and tried to cancel. The app does not allow me to cancel. They keep charging me and have NO WAY TO CONTACT THEM. This is app is a SCAM.