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GrindrReviews 183

1.5

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Grindr Reviews Summary

Grindr has a rating of 1.5 stars from 183 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Grindr most frequently mention customer service, drug dealers and fake profiles. Grindr ranks 20th among Gay Dating sites.

service
47
value
46
shipping
18
returns
23
quality
40

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Belgium
1 review
3 helpful votes
Follow Stephan A.
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All the above is accurate. But the worst is that they shared private data such as email, Location, HIV Status, Searches, Activities and so on.
The app is so crappy I cant open it since 10days so far, customer service still doesnt answer. They dont promote our wellbeing

Date of experience: June 24, 2018
Indiana
1 review
0 helpful votes
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Ok... I DO like the Grindr format, BUT... their computer KEEPS BANNING MY ACCOUNT for no apparent reason! I am not rude to people as I chat with them. I do not stalk. I do not have an inappropriate pic in as my profile pic. I DO NOT send "repeat" messages to people that may be "flagged" as spam. But... my account(s) (I keep making new ones!) KEEP getting flagged and banned by their terrible computer. At first their customer service would unban me... but now I hear NOTHING back from them. Very unprofessional and frustrating!

Date of experience: June 13, 2018
New York
2 reviews
1 helpful vote
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Awful connectivity
June 9, 2018

This is a weak app, looks shiny, professional and plasticy but it's amateurish. I don't think this company has the money or the resources to come up with the amount of power necessary to provide good consistent accurate service to all the members that it promises to be the gay communication mecca for. Messages get drop or delayed for up to 2 or 3 days sometimes. People in your network get pissed because they think youre blowing them off this not a help to the gay community this how to make enemies really fast! And these people want you to pay for awful service? They gotta be kidding.

Date of experience: June 9, 2018
Florida
2 reviews
4 helpful votes
Follow XAVI B.
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You are totally on your own with this website. You make a mistake, it stays with you. Profile guidelines are never enforced. Encourages and enables completely anonymous harassment by cloaked users. Once and never again. Don't even think about joining this appalling website!

Date of experience: May 14, 2018
Canada
1 review
2 helpful votes
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I have been to have my photo, profile, account removed (deleted) for over a week and it is still there. The support team is useless. Grindr doesn't respect the wishes of the user. It shouldn't be this hard to delete an account. You have no control over your account. The question is why are they keeping it open. Stay away protect your information. Don't use grindr.

Date of experience: May 4, 2018
Pennsylvania
1 review
0 helpful votes
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$#*! this app!
April 29, 2018

They banned me for literally no reason and claimed I posted "inappropriate content" even though I barely got to use it for less than five minutes and all I did was post a pic of my face while wearing a polo shirt. I have refused to have any pics of me taken since then and that was five years ago. This $#*!ing app made me see that my face is apparently so ugly and offensive to to look at that it needed to be banned. When I contacted the company about this, it took them six hours to reply to me and another two for them to admit that they were wrong and they tried to get me to agree to having it months of premium for free. I told them to $#*! off and that what they did was totally wrong and that I'd never use them again or even recommend them and that I'd tell literally everyone I meet to never use their app.

Date of experience: April 29, 2018
GB
1 review
3 helpful votes
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Good
March 13, 2018

If your just out the closet this app will teach u everything u need to learn about identify Genue ppl and those who are fake it good for hookup but if your looking for a long term relationship not the place to be. You will meet normal ppl and those who are let just say have a certain character about them.

Date of experience: March 13, 2018
California
1 review
3 helpful votes
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Disappointed
January 26, 2018

I don't know how photos, headlines and profile content get reviewed but there is clearly a lack of consistency to what gets allowed and what does not. I cancelled my paid membership after seeing several profiles advertising for sex with dogs - I reported dozens of times, only to see those same profiles reappear. Also, their complaint process and request for support is ridiculously arduous. Clearly they don't want to hear complaints.

Date of experience: January 26, 2018
Florida
1 review
4 helpful votes
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Fake profiles and photos are the norm here. Will ban you for stupid reasons, yet they allow SPAM to be sent to paid accounts daily?

Date of experience: December 16, 2017
Sweden
1 review
2 helpful votes
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Rude and super stupid customer support from GRINDR! Never use this stupid add! Grindr is a joke. Grindr is a dictator who can ban you without any reason. Grindr ban you first and forfeit your unused purchase without any reason. They will only tell you whatever they want to do on you... So. Do not use Grindr... An app that sucks! At least do not pay to use Grindr.

Date of experience: December 9, 2017
South Africa
1 review
1 helpful vote
Follow Siyabonga V.
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Please help. When I upgraded, I thought I chose the monthly payment option. I was surprised to see the whole annual fee go off my account. How do I fix this. To be billed monthly.

Date of experience: November 20, 2017
Poland
1 review
3 helpful votes
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Grindr used to be an ok-ish app. Nothing special - especially when compared with its Windows Phone counterpart called Meet'em (by the way it was so good that Grindr shut it down by denying it an access to their network).

It both amazes and infuriates me how on Earth this app is still having such a big user base, when you realize that all Grindr developers care about is your wallet.

In exchange you get this "user experience": 1.) Glitches, crashes. 2.) Aggressive advertising with ads playing sounds (!). 3.) No customer support, no feedback. 4.) Random and undeserved account bans while at the same time bots and scamers are unaffected 5.) Vanishing and delayed messages. 6.) Problems logging in (invalid token errors) resetting password. 7.) Absolutely horrible, cluttered interface.

Stay away if you plan to remain sane.

Date of experience: November 17, 2017
GB
1 review
6 helpful votes
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Used to be great then obviously got corporate and now ad after ad and a complete scam... welll done guys the gays used to love it n now $#*!ing hate it... $#*!ed folk that are running this mockery of real gay men...

Date of experience: November 15, 2017
Turkiye
1 review
2 helpful votes
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I enjoy Grindr for meeting guys on my travels. All the bashers here seem pretty frustrated... we all ourselves make up the app... I simply ifnore the headless torsos No Problem. There is one annoying bug! The settings of metric system do not get saved! Grindr is an American based app so they keep switching to US Imperial system... just wonder if it had been the opposite would Grindr have tackled this bug?

Date of experience: November 14, 2017
Australia
1 review
5 helpful votes
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I have been banned few times because I state very clear my view about PrEP. I have read the latest research conducted in Australia (VicPrEP) and published in a reputable journal. I put on my profile the findings that PrEP is increasing unsafe sex and STIs and then, I get banned with no explanation. Are these gay activist are getting paid for every pill stupid queens take instead of adhering to condom usage?

Date of experience: September 14, 2017
New Jersey
1 review
3 helpful votes
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Worst app ever, ton of bots who are Pic collecting, people stealing pictures from web sites to make them it, its them bots also so not interested, Gay Grindr is not a support of boy next door BOY COTT GRindr

Date of experience: September 6, 2017
Washington
1 review
1 helpful vote
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I get contacted at least once a month from guys wanting money for sex. The last time was July 30, and the msg was "Pay for Sex". I immediately reported it to Grinder and have done so every week since and the account is still active. Conclusion: Grinder approves, supports and promotes PROSTITUTION! If you use an Apple device then write to Apple and let them know. If enough people write to Apple then they will remove this crappy app from the Apple Store and no one with an Apple device will be able to download their app.

Date of experience: August 27, 2017
Canada
1 review
3 helpful votes
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Then I have lost all hope and give up completely. Plenty of bots, fake profiles, useless ads, stupid popups, people using fake pictures or stealing other guys pictures, guys with huge egos, sneaking around their partners, etc, etc, etc. And if you're over 40, you damn well better lie about your age and hope you get away with it. I live in a small town that has no local Pride group or outreach agencies. The nearest large city is an hour and half drive away, something that's not always practical. My experience with this App has left me completely dumbfounded that people can be so rude and condescending. It baffles me that my brothers and sisters have reached the point of utter hatred towards one another, even to the point of physical and verbal threats. Do NOT USE Grindr unless you want your self-esteem shattered. Absolutely pointless and useless App as far as I'm concerned. I'd likely have better luck with an escort agency.

Date of experience: August 22, 2017
GB
1 review
3 helpful votes
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The service is not in the level of the money taken!
They seems enjoy banning people. Even if they ban for silly reasons sometimes and without a pre warn or notice we still understand they are their guidelines! But when people are paying you money for membership and are regular customers you have to find a way to resolve the problem instead of taking their money then you close their profiles.if banning accounts with membership is that easy why giving people their money back is not easy too! I was a regular customer very active for 5 years roughly but I will never pay again and I think other apps give more freedom and respect their customers who are paying money for service. There is block option for any other member who is not happy to talk with someone else. No need for the app team to act like parents to ban any one...! The app is in its declining.
I still have to thank the app for taking the step for me to stop using it as I was always thinking I have to stop in some point to save more time in other useful things for me in my life save money that I pay on this app and then my account got closed!

Date of experience: August 21, 2017
GB
1 review
4 helpful votes
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Bloody app!
July 4, 2017

It is the worst, the most racist and discriminating gay app on earth. I have come across tons of profiles which showcase their torsos [headless images] and even the butts and they are all passed the "moderation check", while I had tried a number of times uploading similar image and they keep rejecting it.

I strongly believe those bloody racists staffs working in front of their computers are the racists ones and bloody daft. This would be my last membership with them and would never come back to this bloody app!

Date of experience: July 4, 2017