I ordered a tv through Greentoe and it was delivered in pristine condition. Working with the Greentoe team was always seamless and efficient. I generally received a response from their team within 12 hours if I had any questions. 10/10 would do again!
I purchased a new 75" tv through Greentoe. This was my first purchase through them and I was pleasantly surprised with the whole experience. There was excellent communication through email, and shipping was very fast (and free! Well they don't charge extra for shipping... what you bid/pay includes shipping and taxes, so no extra charges). I received my tv within 3 days. Very happy for now!
I purchased canon eos rp camera just before Thanksgiving and I am loving it. The camera is really awesome. Greentoe was able to ship the product on time. I found the better deal here. Looking forward to doing more business with greentoe.
We've been looking to update our camera, and after doing some research I set my sights on a Sony A6400. I put in my offer and after a few days, received a notification that it was accepted... paid, got prompt shipping confirmation and it arrived brand new in box! I've already started recommending Greentoe to others!
They advertised a bbq grill a a good price. I went through the entire process including giving my financial information and me being obligated to go through with the deal if my "offer" was accepted (in this case they advertised the price and I was actually accepting the price they listed. They accepted my "offer" then days later notified me that they don't actually have the item, that if I let them hold onto my $1128. 00 they anticipate being able to ship it out in several months! What a scam! Avoid.
I used Greentoe.com to get a great deal on a LED TV. It worked really well. I saved $200 and I cannot be more pleased with the ease of use and great service. I am now looking for a camera and hope to save around $150. Great site!
Zero accountability or support. I suspect that this site works as intended and is fine some of the times; however, if any issue (delivery or otherwise) arises, then you are completely screwed. The ultimate seller blames it on the carriers/delivery companies, and they use 3rd tier providers so it is impossible for the customer or the seller to get anything other than an automated response.
In my situation, I ordered a new TV but the carrier attempted to deliver the incorrect TV about 8 days after the date of order. Following that failure, seller continued to assure me that the carrier would reschedule the delivery with the correct item... this never happened. When I cancelled the order, the seller would refund the purchase price only upon their receipt of the item back from the carrier. Mind you, this is of an item that was never delivered to me. I have no faith that the carrier (who could neither deliver the correct item to me or reschedule delivery of the item to me) will be able to return the item to the seller. So in this instance, the Seller and Greentoe want me to take the risk that the carrier will return the item to seller/Greentoe. For a some minimal savings on a TV, this platform is not worth the risks and headaches.
I bought a camera on here after being referred by my bf who used Greentoe before. I made offer on 3 cameras total. They came back with 2 counter offers. I didn't receive the counter offer for the 3rd camera, due to unavailability. Greentoe contacted me to let me know about the issue. They also follow up with emails in a timely manner every time I emailed them about the purchase. Furthermore, when I told them I needed the camera before a certain date for an event, they provided me with 2-days shipping so that the camera would come in time. I'm very happy with their service. Will continue to use and recommend Greentoe for my friends and family in the future
If you find an awesome deal on whatever you are looking for; Greentoe may be able to get you a better deal. I've bought a TV and Camera Lens from Greentoe. I've been able to save an additional 10% on top of that years best price for the product. Give it a go and save you some doh.
Came across Greentoe by accident and decided to give it a try. Made an offer for a Sony camera and got the price I was looking for. Then did the same for a lens and again got a very good price. The delivery went smooth and without a hitch. Will definitely use Greentoe for major purchases.
I ran into Greentoe online and found that they were selling new TV's at a bidding rate. I received a hefty discount for a brand new tv, and the process was seamless. Received my tv in a little over a week (considering it was Thanksgiving, so it took a little longer).
Placed an offer for Sony A6400 with 18-135 lens kit. Took a little bit, but after counteroffer I purchased $1299 kit for $1150. Order was delivered within a few days with receipt from seller who is official Sony dealer.
Had a few emails from Greentoe's customer support with follow ups during and after transaction. Will definitely use them again
I was skeptical at first when purchasing an expensive camera on this website. Turn out that it is all on the up and up. The company reached out to me after I received my order to ensure that everything is working, and the delivery was smooth sailing. It was, and I am a happy customer.
I did a search on Google for my OLED TV. Greentoe came up with a price of 999.00.Other sellers were 1149. I made a offer and was told by greentoe their price was 999. The same day Costco was selling the same unit for 999.00 but it was the last day. Monday I received a email that my offer was accepted so I paid with PayPal. PayPal charge did not go thru right away so I was concerned but GreenToe policy was to wait 48 hours. Anyway charge went thru and my order was shipped. It was shipped from Tennessee and arrived in Goleta Ca. On Saturday by UPS and required a signature for delivery. Who pays for Saturday delivery? With free shipping and NO SALES TAX I received a good deal. Tv was double boxed and was assembled in Mexico 9/2022. Works well and I am very happy with Greentoe and their network of sellers. As far as extended warranty I did not get it and if it works for the first year it will probably work for 5 years. 1 Year warranty from LG. I had a great experience with Greentoe and would recommend you try them.
When your offer got accepted, dont be happy so soon. My offer got accepted and money is charged then they can cancel and remove it from accepted item with reason retailer accepted by mistake :) atleast they refund lol, any scam website can do the same thing. Very bad experience from my first accepted offer.
This was my first time trying GreenToe and found it very easy. Placed my bid for a 65 inch Samsung Q80R tv and it was excepted in hours. Saved quite a bit of money. Communication with support was fantastic. Delivery was smooth with no problems. TV was received within a week of placing my bid. Will recommend and use in the future.
I purchased a TV on Greentoe and couldn't be happier! I got an amazing deal and the product shipped quickly. Their Support team was very responsive and helpful as well! I can't wait to watch the Superbowl on my new TV!
Two friends of mine had already used this service so I had no worries that it was legit. I ordered a 75" LG nano TV and named my own price. I got a message that if I added a payment method it would be more likely to be accepted. I added my paypal info and about 30 mins later it was accepted.
It sat in accepted for a couple days and I sent an email to care to ask about it but then the payment came out and it shipped the next day. Overall timeline, I ordered on Monday and had my TV on Friday. I did have to go to the shipping center to pick it up to avoid having to wait over the weekend but that was my choice so I could watch it right away.
Bought a Sony camera, no invoice paper, send emails couple times, never responded, so I can't return it because no receipt. Then I dispute that transaction, and all the FxxKer show up now, response the email and give the receipt, then I ask for return, because I am satisfied with each the service and quality... well now greentoe said: their return policy is 30 days, you pass the day so can't return it... WTF
I was shopping around for some time for a new OLED TV. I decided to make an offer with Greentoe to see how good a deal I could get (from an authorized dealer). I received a good offer on the tv I was looking for but sales tax was killing the deal for me. A Greentoe customer service rep reached out to me to further assist and was able to find me the best price on a tv with no tax and free shipping! Once my offer was accepted, I received timely updates on order and shipping info. I then received my tv about 3 days later with no issues. Overall it was a great experience and I would highly recommend Greentoe.
Overview
Greentoe has a rating of 2.7 stars from 98 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Greentoe most frequently mention customer service and credit card. Greentoe ranks 4th among Price Comparison sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Hung,
As we said via email, one of our partners accepted your offer by mistake. It was one thousand dollars lower than the price they would sell it for. Your order was refunded immediately and we offered you a rebate as an apology for the mixup. Mistakes like this are very rare but do occur and we give our partners the same benefit of the doubt that we would had you entered an offer that was a thousand dollars higher and then contacted us saying it was a mistake and you wanted to cancel.