Greentoe

I was shopping around for some time for a new OLED TV. I decided to make an offer with Greentoe to see how good a deal I could get (from an authorized dealer). I received a good offer on the tv I was looking for but sales tax was killing the deal for me. A Greentoe customer service rep reached out to me to further assist and was able to find me the best price on a tv with no tax and free shipping! Once my offer was accepted, I received timely updates on order and shipping info. I then received my tv about 3 days later with no issues. Overall it was a great experience and I would highly recommend Greentoe.

I've gotten amazing discounts on high-quality products from authorized dealers, specifically on a Samsung Fridge, Microwave, and Oven. We're satisfied with all of them.

THIS IS A SCAM! Don't waist your time. On January 3 I submitted an offer for a Sony OLED 65" TV and it was accepted January 7. Now 3 weeks later, while my account still indicates my accepted offer is "being processed", I have heard nothing from the company and my many attempts to contact them via email and telephone have been completely ignored. In my opinion, the positive reviews found online must be submitted by Greentoe stakeholders.

I believe Greentoe has a good model that has the potential to deliver significant savings to the user. However, I do not believe the system is well designed to manage problems or glitches. I ordered a TV for $3000. Upon arrival of the TV, I unpacked it per the reseller's instructions and found the screen to be broken. I rejected the TV back to the shipper and that is where the challenges began. The delivery company did not know how to manage the return. Greentoe has no control over the process once they hand the deal over to the reseller... and thus cannot provide any assistance. Greentoe also does not have live customer service. You can only reach them through email. It took nearly 4 weeks, and multiple calls and emails to get a refund from the reseller. If you are patient and willing to take a chance on a trouble free delivery, Greentoe may be for you. If you are not willing to take a chance on delivery or having your money tied up for a long period of time... you may want to stick with a big box store and pay a bit more.

I put an offer in for an LG TV, and received a response minutes later saying that, if I upped the offer a couple hundred dollars, it'd be accepted immediately. I did so, and provided my credit card info, but several days passed and nothing seemed to happen. I contacted support to ask when I'd find out who the vendor was, but received no response. I little while later, I inquired about cancelling, and again received no reply. A few days later, I received an email asking for more personal information because their fraud check failed. It felt suspicious to me, so I cancelled my credit card and purchased from an authorized dealer on eBay. After writing my initial review (which has since been edited), I was contacted by Green Toe and assured it wasn't a scam. I think they are probably legitimate, and might give them a chance to redeem themselves in the future, but the communication snafu cost them this sale. I was going to delete this review, but I decided to edit it with a neutral rating and provide insight into my experience, which I hope might help future customers and Green Toe alike.

This site is amazing thus far, I received the product fast and cheap. Greentoe even followed up when I had another offer on the table. I highly recommend this product and recommend it to everyone!

First time customer and I am not impressed. I had an accepted offer
On November 12. Then on November 14th I received an email from Greentoe
Support that the retailer that accepted my offer was sold out of the
Item and if I was still interested they would ship it when they got
Their restock which should be within 5-7 days or sooner. And that the
Retailer may charge my card to hold my item for me. I said that would be
Fine. Well, here we are 2 weeks after initial offer was accepted
And I have no idea what is going on. My card was never charged
Thankfully. But my offer is still listed as accepted. Greentoe support
Is not answering my emails and a call to their number just gives you a
Recording stating that they aren't offering phone support at the moment
And to send an email with a promise of a speedy reply. It's true what they say, you get what you pay for. I do not recommend this service. Update. Just got a phone call from Greentoe. Hopefully my item will ship next week Second update:
Well the promise ship date has come and gone and no TV in sight. I was
Told it will be another week. I have asked for my order to be cancelled
But they are no longer returning my emails. All my emails to customer
Support have since gone unanswered. Calling the support number still
Just gives you a message to email them instead. I have no idea if
My order has been cancelled or not. This is one of the worst customer
Service experiences I have had in the age of the internet. I would avoid Greentoe at all costs.