Greentoe

I ordered a GE washer/dryer combo from Greentoe (GE PFQ97HSPVDS) and was immediately dissatisfied with the unit (drying and wrinkling issues). The Greentoe return policy states that returns are allowed within 30 days of delivery, but after a month-long battle to initiate a return I am now stuck with a very expensive unit that doesn't even work as well as my regular old washer and dryer.

Either retrain or let him go. Pushy and ineffective. Nothing like a used car sales experience. Trying to leverage a $100 difference into getting me to overpay for a TV. * unprofessional and overall terrible representative of greentoe brand. This being my first experience, I'm not comfortable about moving forward. No thanks, avoid.

*Personal information redacted by admin

Took almost three weeks to get a TV. All the way from
Jersey to San Diego. Saved $200. They say it will be here Christmas Eve. Ordered Dec 8th. Be wary.

Ordered a x900h 85 for $2200. I got the offer accepted. The money was charged. It's stuck on shipping, contacted Greentoe and they responded 3 days later that it will be shipped X date. X date has passed. Another email sent, still waiting response.

Their phones are down or so they chose for them to be unavailable by phone. So basically they took the money and have little contact now.

Bought a LG Refrigerator via GreenToe for $1900 including taxes.

Issues:
1. Had selected in-house drop but the people who came to deliver said only curbside was covered, reached out to GreenToe and they happily blamed it on the seller, initiated communication and no response till date.
2. In a weeks time, the price fell down by $180 (thanks to Labor Day), reached out again asking for a price match. Again GreenToe played "We just felicitate" card and passed the buck to the seller, even seller was selling it for $180 less but no response.

I dont like companies who do not stand by their services, i will probably pay more but not buy from GreenToe again!

I bought a dishwasher and microwave for our kitchen remodel. We saved about $150 on the dishwasher ($850 instead of the $1000 that most places sold it for), and about $35 on a microwave that we got for $465 instead of $500. If you're buying big-ticket items, it can add up. The only minor concern is in regards to timing. We had a cushion because we were buying in advance of our remodel, but if you're in a pinch, you might find communication a bit lacking. That said, I don't think it's Greentoe's issue... I think that is more on the retailer that ultimately sold us our products.

I put in an offer for a 65 inch LG tv. It was accepted. Greentoe sent me a reply in my App. It said I could click on more information to see who the vendor was. However, there was no vendor information available. I emailed greentoe. They advised the vendor was very busy and it might take 48 hrs. The next day greentoe sent an email that the vendor could not verify my identity and was having problems processing my credit card. They said they did not know what the vendors difficulty was but if I sent greentoe my work email that might help in processing the credit card. Now greentoe is guessing what will fix the problem that they previously said they don't know what it could be. I replied to greentoe that I do not have a work email and that they should just call me at the phone number I gave them so we could talk and resolve the issue. I am still waiting for a call or even a follow up email. Seems to be a waste of time with this company.

Ordered a kitchen range at a great price. After about a week found out they couldn't come through on deal because of high cost shipping to me in Hawaii. Promised a refund in 7-10 days... didn't get anything, Called again and same promise and same no result. Called again same promise and same results. Now I cant get a person on the phone when I call...?

On 12/30 I "got the deal" on a new camera body and the price was good (2 stars); no tracking, no updates, in the dark until my Amex was charged ten days ago. I'm still waiting.

The pricing was great. Shipment took longer, but that was die to the shipment company they used. Where I was disappointed was paying 150.00 for installation and when it arrived the guys could not do the install. If they delivered all the services they sold it would be a 5 star experience.

I have made two purchases through Greentoe. Both have been excellent. Although I was a bit apprehensive at first the proof is now in, and I highly recommend anyone to try this service.

Put in an offer for a new Sony camera. Got a counteroffer the same day. After looking around some more for any better deals, I decided to accept the counter. The price ended up being slightly less than buying the camera used, after factoring in tax and shipping. I was able to track my shipment through the Greentoe site all along the way and the camera was delivered as expected. The retailer included a copy of the receipt and a personal thank you note. I would definitely use Greentoe again for future purchases.