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From the business
Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.
GreenMotion Reviews Summary
Green Motion has garnered a generally positive reputation for its reliable customer service and well-maintained vehicles, with many customers appreciating the friendly and helpful staff throughout the rental process. The convenience of shuttle services and easy check-in and check-out procedures further enhance the customer experience. However, concerns regarding aggressive upselling of additional services and unexpected charges have emerged, leading to dissatisfaction among some customers. Overall, while the company excels in customer interaction and vehicle quality, addressing transparency in pricing and service offerings could improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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We booked a small car for a few days, and everything was as smooth and straightforward as it could be. The car was in perfect condition (very new!), and the staff was very nice and helpful. Picking it up took around 15 minutes, and dropping it off was a matter of minutes. Great experience overall!
I had a good help for personal matter, in addition the auto was good and cheap. Quick in and out
Hi Mario,
Thank you for your review.
We are glad to hear that you received help from our team to get you on your way.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Good service.
They picked us up at the airport and got our car very quickly.
Hi Edouard,
Thank you for your five-star review.
We are delighted that you received good service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Clean car, low consumption. Great stuff at the airport.
Hi Dolejsek,
Thank you for your five-star review.
We are really pleased that you liked our fuel-efficient rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Once we found the location of the company, which was a little tricky the rest was easy and efficient.
Hi Catherine,
Thank you for your five-star review.
We are thrilled that you had an easy and efficient rental with us and we appreciate your feedback.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Easy to book
The van I booked was not available, I was contacted and a different veicle was arranged
Super customer service, thank yoy very much
Hi Donatella,
Thank you for your five-star review.
We are really happy that you received super customer service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
When for a vacation in Liberia Costa Rica. Upon arrival in Liberia International airport. Wait for a shuttle ride to car rental place. Nobody showed up to pick us up. Since its getting late we decided to take a taxi which cost us $10 for a 5minute drive to Green Motion. It also happen when I return the car. We have to get a ride to the airport from a different shuttle van. So if you get a Green Motion rental. Prepare yourself to get your own shuttle to and from airport. This is my ist and last rental from green motion.
Just google "Green Motion Scam". Tells you everything you need to know. Got charged almost 900 Sterling over super lightly scratched alloys. The rental agreement you sign does not tell you the terms on their website are more extensive, nor does it say you agree to those either. But they'll slap you with the hidden fees listed there all the same!
Hi Diego,
Thank you for your five-star review.
We are thrilled that you found our website very easy to use.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Quite easy to make the booking. However, queuing at counter took a little bit of extra time when I wanted to collect the car.
Returning the car was easy and quick.
Quite easy to make the booking. Hopefully easier when I come to pick the car up
The service is good and quick.
The car was almost new but even they ask people not to smoke inside the car, my car had a very strong smell of cigarettes.
Hi Vilela,
Thank you for your review.
We are happy to hear that you liked the service you received and we apologise for the issues with the smell in the vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Nice personal. Car was good. 1. small dent was noticed. Simply process by delivery. Anytime again.
Hi Bauer, T.
Thank you for your five-star review.
We are thrilled that you liked your rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Pas de souci particulier.
Attention, il faut une carte crédit et non débit sinon vous serez obligé de prendre une assurance supplémentaire.
Hi Bendaoui,
Thank you for your five-star review.
We are very happy to hear that you had a fast and efficient rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very helpful, friendly staff.
The only downside is that as I had to use my debit card it cost me more money for insurance!
Hi Mrs. L,
Thank you for your five-star review.
We are really pleased that you found our team to be very helpful and friendly.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Fast and easy. Best car hire company ever. Makes booking easy and a fabulous service
Hi Paul,
Thank you for your five-star review.
It is amazing to hear that you think that we are the best car hire company ever.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Potentially the best experience of a rental car company I've ever had. Superb in every way.
Hi Rodger,
Thank you for your five-star review.
It is brilliant to hear that you enjoyed your rental with us so much.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Aman,
Thank you for your five-star review.
We are thrilled that you received great service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Excellent service - lovely car - nice friendly driver of the courtesy car - staff very polite and professional
Hi Smith, M.
Thank you for your five-star review.
It is brilliant to hear that you received excellent service.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Great service new cars. For a new car is good service wonderful great terrific
Hi Wenger M.
Thank you for your five-star review.
We are really pleased that you liked the rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Perfect service, the car as described in the request and punctuality at the airport
Hi Cagner,
Thank you for your five-star review.
We are very happy that you had a perfect rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Eduardo,
Thank you for your five-star review.
We are thrilled that you received the rental vehicle in perfect condition and that you found our team to be helpful.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.