business logo of Greek Gear

Greek GearReviews 61

1.6

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Greek Gear?
grey star
grey star
grey star
grey star
grey star

Greek Gear Reviews Summary

The company exhibits significant challenges in customer satisfaction, primarily due to poor product quality and a problematic return policy. Many customers report receiving items that are not as described, with issues ranging from incorrect patterns to subpar materials. Additionally, shipping delays and inadequate customer service responses contribute to a negative experience, as customers often feel unsupported when seeking resolutions. While some customers have had satisfactory experiences with certain products, the overarching sentiment reflects frustration and disappointment, suggesting a need for the company to improve product quality, transparency, and customer service practices to enhance overall reputation.

This summary is generated by AI, based on text from customer reviews

service
21
value
19
shipping
21
returns
18
quality
18

We monitor reviews for authenticity

Maryland
5 reviews
1 helpful vote
Follow Favia H.
Unfollow Favia H.
Share Review
Report Review

I've ordered fraternity items in the past for my husband that fit fine and were nice, no problem. However, I ordered slide shoes for Father's Day that I gave him that day but had ordered weeks before. I ordered his size from the site, but the shoe did not fit. I could not return the shoes because: 1. They don't do returns for custom made items (which all items are) 2. Nothing received more than 7 days prior can't be returned 3. The product has to defective and then you forfeit 25% of your money.
I will look for another Greek gear company with a better return policy.

Date of experience: June 19, 2017