Great Clips

Used the online check-in - perfect! 0 Wait time, head to the Salon (message says) I live 5 minutes away. Drove straight there. One walk in right before me. I was then told they didn't know how long of a wait time to wait in my car and they would get me. 20 Minutes later, I went in to inquire why I was told 0 wait time and now waiting on several people before me. Very rudely told me that they got there before me. I cancelled my appointment and will not go back to this location. The whole idea of on-line check-in is not to wait.

I didn't like the wet part but everything else was good and great clips is much better than supercuts

What a rude place to do business with. Walked in with a coupon that had the incorrect address. Was told there was an hour wait. And that they close in one hour. Store was empty. Never go to this place. It was like I was bothering them. One star was the lowest I could give them.

Okay, I travel here and there on a regular basis.

Spending time in various locales requires having back-up services for hair -- especially in a pinch.

My stylist away from my homebase is Mariah at Greeat Clips. She understands my long hair and knows how to treat it carefully and gently. I see her maybe twice a year for a trim and deep conditioning/shampoo.

After my treatment she blows it dry.-- then twirls like a skein of silk.

This is such a treat, as well as affordable.

Great Clips also has its own line of "product."

Four stars for you, Mariah and Great Clips.

Be sure to be on the look out for their regular promos and discounts.

Joseph was my daughters hair stylist today. I am not happy with the way he kept saying my daughter is lying.he was very rude and will never go back to this location again.

I made a website appointment and it said I had 45 min. I came at the exact time and the rude 1 stylist (only present) said I had to wait another 25min. I walked out. This was at the Cherry Hill, Westland, MI salon. I will never schedule online again, because obviously that doesn't work.

Have been going to Great Clips for a few years now and have to say the online check in is the best idea the Coiffeur has come up with. It truly saves me alot of time even though there is sometimes a short wait to be seated I can usually be in and out lickety split.

I would give 0 stars if that was an option. I have been here several times with Lori cutting my hair... always an amazing job. I went in yesterday to have my hair cut for an upcoming special event. I was informed that Lori was off but was assured that she was an expert in the cut I wanted. After seeing quickly as she moved the mirror around... I needed to leave before I lost it! The back of my hair was very short uneven choppy but just on the left side, long strands all over! The cut was not even close to the picture I showed her.
I had to stop to get gas on my way home. While crying my eyes out pumping gas. I was approached by a lady who said " oh honey you must have grandkids who cut your hair while you were asleep"... uh no ma'am it was actually cut by a licensed professional!
This stylist needs to loose her job and seek more schooling! This was the WORST hair cut I have ever got in my almost 50 years of life. Now I have a haircut as short of a man after I had a very good stylist try her best to fix it when i went in with hair to my shoulders! THanks for making me feel so special an have to attend my special event looking like a man!
I have never in my life cried so much. Yes it will grow back but not for month and months and before my event.
She should have to pay for extensions to put my hair the actual length I ask for!

You couldn't ask for a friendlier place to get a haircut with one of the best stylists, "Mona" Try it.

If you need a reasonably priced haircut (for men), don't hesitate to 'stop by' on short notice. If you need some specific service e. G perm, you'll most likely need an appointment.
There isn't an appt. Service for haircuts... first come, first served.
However, you can be put 'on the list' by using their online service... I'm not sure if this available for every location.
So, head for the website for verification.

I HATED IT SO MUCH IT WAS THE WORST HAIRCUT EVER I LOOK LIKE A RETAURD AND I AM NOW GETTING BLLUED LIKE BRUH.

I give them only 3 stars because I'm not of the smart phone type so usually when I arrive I have to wait much longer than anticipated because of the many online appt ahead of me. Great Clips is quite convenient for the PC user, simply make your appt. Online. They can pull up your desired cut at any location which makes it nice, however a slight variance in cut can be expected.

Stylist Quita was very personable and did a great job cutting and styling my hair and I will definitely be returning.

I made an online appointment at the green hills nashville location to get my hair cut on wednesday at approximate 2:07pm. My computer showed there was a 35 minute wait, so i arrived at the location approximately 2:45pm only to be told by the ONLY hair stylist still left in the building that SHE WAS CLOSING GREAT CLIPS in order to pick up her child at school, that the other hair stylists had already left to pick up their children at school, and that i would have to come back another time! The location showed that there were more than a dozen names waiting for appointments to have their hair cut, the wait time showed 90 minutes, yet all the customers were kicked out?

I told the stylist that i could not come back later. Her response was that her child is more important than great clips or my hair, and she "had to do what she had to do". I was told to leave in no uncertain terms, because she had to lock up.

Is this what great clips has degenerated into? Employees closing locations in the middle of the day despite full appointments? With zero thought or regard to their customers? No notice whatsoever... continuing to take appointments knowing customers are driving to the location to be met with closed/locked doors?

Even worse, i wrote to great clips corporate customer service about my experience on wednesday... they blew me off and said that the store franchise owner would take care of my complaint, but to reach out again in case i did not hear from him that day

I wrote to corporate customer service again on thursday saying no one reached out... they gave me the very same run around... contact us tomorrow if nothing has been done yatta yatta

I wrote them again on friday... still the same pass the buck... who cares? Attitude

The corporate fat cats at great clips have become fantastically wealthy and transformed great clips into a $2 billion company, but they could care less about the little guy who are contributed to their $$$multi-million dollar salaries

Always friendly and provide great service! Also provide what we ask for. We definitely return for the service.

Penny at Cobblestone-Elkhart is the Best. Makes you look good & does it the way you want it done. You don't even look like you just got a haircut. Perfect

I have been going to great clips now for 5 years and never had a bad hair cut. Some are better than others depending who you get but all consistent.

... After being a customer for over a year I've decided to go elsewhere. Seems every time I go in to get my hair cut, no matter the time of day, I have to wait an hour because they are always short staffed. Not to mention being bumped by people who log in online. I'm physically in the building they aren't. Having ran my own business in the past, I can honestly say you don't treat your repeat customers like garbage. It's bad business practices

Had to get my hair cut for a holiday and my original hairstylist was closed and out of town already. Went in to get my bangs cut/touched up. The lady who I never Been to before completely messed my hair up. She made them way to wide and cut more hair than she was suppose too. She ended up adding more hair to the bangs and all smh. Was not happy at all

Have been going to Great Clips for hair cuts at least 12 years now and have very few complaints. I love the electronic signin they have... it tells you what the wait time is before you check in and that will let you know whether or not you want to wait for another day. You very seldom get the same stylist so the cuts can be a bit different as each has his/her own way to cut, but no problems for me so far. I have never gotten anything but the cuts so cannot tell about the other services... prices are good.

I have gone to Great Clips for quite some time now, over 5 years. They are not the best but with the basic plain hair cut I get their ok. I have never gotten bad treatment from the stylist or really no bad cuts. I do like the online check in app because it saves me from having to spend time waiting when I could be doing useful things with my time. I have seen some comments about other not liking it because people go ahead of them but really if I check in before you arrive and your name comes up before I get there you will go before me. So it still falls within the first come first serve concept. But all in all for the less experienced stylist they mainly have their for me they are ok. If you want more than that you will want to go to a place that had more experienced personnel.

But it is okay. I take my son to get his hair cut when I can't get it cut anywhere else. Not the best but it does the job.

I Went to Great Clips@ ******* Westheimer Rd Houston, TX ******* today (09/22/2018) with my 18 months kid and clearly told them that its first time haircut for her, they wrote down our name on paper and asked us to come back after 20mins, when we return after 20mins, they said oops, i didnt check-in you guys in computer and wait another 30 mins after waiting another 30 mins they called us and after making my 18 months old baby sat in the chain and they they put on sheet on her i told her again that its her first haircut and will make it quick, then the lady went inside for few more mins and after came back she is chatting with another colleague and helping another customer with her colleague, when i asked called her and said mam its her first time and she may not sit in chair as she is already crying, then came very rude and removed the sheet from my baby and asked us to leave as we cant wait for her. Very rude of her. She really dont know how to talk with customers. Worst experience i ever had. She should have told us to wait few more mins or ask her colleague to help her if she is more interested in the hair cut of other person than her own chain, I'm never going to return to that saloon. If Great clips is going to keep her emplyeed you are going to miss even more customers. DONT GO to GREAT CLIPS in this location.