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GreatBookPricesReviews 40

1.2

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GreatBookPrices Reviews Summary

GreatBookPrices has a rating of 1.2 stars from 40 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GreatBookPrices most frequently mention customer service, full refund and tracking number. GreatBookPrices ranks 38th among Used Books sites.

service
24
value
19
shipping
24
returns
16
quality
19

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Pennsylvania
1 review
4 helpful votes
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Don't waste your time
October 21, 2022

Unless you are willing to wait a MONTH for your book, spend a few extra dollars and buy elsewhere. Very shady practices. I asked for an update 2 weeks after ordering and they said "a few more days", then when I asked for them to cancel my order because I would rather order elsewhere, suddenly they had a tracking number for me. Then it still took 10 days after giving me that tracking number.

Date of experience: October 21, 2022
New York
1 review
3 helpful votes
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Still waiting
October 5, 2022

Very slow delivery. I ordered a book 2 weeks ago and it has yet to arrive. It has been sitting in a delivery facility for 8 days without moving, according to the updates. I have usually received books from other used book dealers within a week. Will never use this dealer again.

Date of experience: October 5, 2022
California
1 review
1 helpful vote
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I was afraid after several sellers on Abe Books sent me horrid quality "new" books (mold, wrinkled cover, beat up, stained). Great Book Prices was a HUGE surprise. New books. Perfect quality. Not a mar. All fresh pages (no yellow!). I will buy again. Shipping was slower than the others but so worth it! Thank you.

Date of experience: September 1, 2022
Maryland
7 reviews
44 helpful votes
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Never Again
April 19, 2022

Dont buy from this company. They are dishonest. I once purchased a book said to be in new condition and what I received was an old book damaged all the way through. I never bothered on a return based on other reviewers feedback because it just was not worth the hassle to me. I never read or picked up that damaged book so all in all a waste of time spent searching, ordering, awaiting, waste of money and excitement to receive product... complete dissatisfaction!

Date of experience: April 19, 2022
Illinois
1 review
2 helpful votes
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No issues.
April 17, 2022

Surprised to see so many negative reviews. I've ordered ten plus books from this store through Abebooks over the last three years and never had any issues with packaging, damage, condition, or anything else. I continue to order from them with confidence.

Date of experience: April 17, 2022
Illinois
2 reviews
3 helpful votes
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They advertised a brand new book, and instead sent the Audio Book CDs. As a book collector, the CDs have zero value to me. Customer Service is a joke. Automated replies that don't answer my questions. Would never purchase from them again. Nor should you.

Date of experience: March 31, 2022
Washington
1 review
9 helpful votes
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Horrible company
March 30, 2022

They sent a extremely damaged book which in the description was brand new. Now they want to give me a discount on another book so I can then have two damaged books. Then they had the nerve to offer a discount as if they are getting another penny from me. Oh and to chat with them they want you to pay $1. That's just crazy worst company ever!

Date of experience: March 30, 2022
GB
1 review
6 helpful votes
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My bookdid not arrive
March 10, 2022

This is definitely the WORST on line what ever it is ive ever used
I placed an order on jan 30 2022 for my girlfriend's birthday presnt that is on March 11. Today is March 10 and still no book.
Ive sent so many emails. But all you get in reply is an automated response. No actual customer service.my book has been in transit since February 16 and there is no way of finding out exactly where my order is as the tracking system does not show any thing
How you can run a business like this is an absolute joke
Its insulting to me asa customer and ive now had to get another order thats double in price. With delivery as i dont want to disappoint my girlfriend on her birthday
So take my advice.
SHOP ELSEWHERE. You wil save yourself alot of hassle from a seller that does not care
I want a full refund

Date of experience: March 10, 2022
GB
1 review
4 helpful votes
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Poor
December 23, 2021

Ordered 1st December shipped 11th December to be delivered 21st Still no Book tracking number just tell me its shipped no other information, trying to make contact but no reply Very poor

Date of experience: December 23, 2021
GB
1 review
6 helpful votes
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More on Abebooks
December 21, 2021
Updated review

To their credit, Abe Books have now refunded what I spent on GreatBookPrices. They have not however addressed the question of the presence of GreatBookPrices on their platform.

Date of experience: December 21, 2021

All is true
December 18, 2021
Previous review

Yes, avoid. Alas only found this site after being caught by GreatBookPrices, but everything said here I can endorse. Deeply dishonest. But the really shocking thing is that Abe Books is complicit. Abe used to be a great book finding site, but recently taken over by Bezos, and now has to be put in the 'don't touch with a bargepole' category.

Date of experience: December 18, 2021
GB
1 review
10 helpful votes
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Scam company?
September 17, 2021

Parasite company who point a buyer to a seller and take a large payment for doing so, which I assume the purchaser funds via an increase in price, DO NOT USE this company. Over a month since ordering & still no books. I would give a negative star rating but sadly I can't. I do not have proof of purchase as I have received nothing from them.

Date of experience: September 17, 2021
Florida
1 review
4 helpful votes
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Shipping is horrible!
August 28, 2021

I ordered a book for school, it was a week before a shipping label was created, 2 wks later still no book!

Date of experience: August 28, 2021
Illinois
1 review
16 helpful votes
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Buyer Beware
June 30, 2021

BUYER BEWARE! I've purchased several books from seller, ALL received in a LESSER condition than listed. Damages couldn't have occurred during shipping. For example, one book was listed as NEW; when received, the jacket had paper glued to it and pages of the book were glued to the back board, not in the binding. Another book had the back board snapped in half but stuffed inside a new book jacket. The seller was terribly unresponsive and evasive. It took numerous emails to get a partial refund. I had to fight for a full refund; they never reimbursed me for my return costs. Update: they operate as GreatBookPrices1 and GreatBookPrices2 on eBay.

Date of experience: June 30, 2021
GB
1 review
9 helpful votes
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Terrible customer service. Failure to respond to emails and fobbed me off with outdated, irrelevant automated replies. Supplied a tracking number that they claimed repeatedly was for Royal Mail, turned out to be Hermes who refuse to deliver to me so at that point I knew the book was never going to arrive. Over a month after my order date, and three requests for a refund later and having to involve Abe Books investigation team (who were amazing) I finally got a full refund.

No idea what kind of scam they're running but I suspect they take your money and hope that, if your book doesn't arrive, that you'll give up chasing a refund if they ignore you for long enough.

Absolutely nothing great about Great Book Prices UK. Just a great big con.

Date of experience: May 19, 2021
California
1 review
8 helpful votes
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Great Book Prices
April 6, 2021

I believe this outfit is sort of a scam. I ordered a book from them thinking that they had the book in stock. Instead, they ordered the book from Australia. Do you have any idea how long it takes to get a book from Australia? In fact I may never get it. Good by $35.00.

Date of experience: April 6, 2021
Arizona
1 review
11 helpful votes
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Its a Scam
September 2, 2020

I ordered a book and I have been waiting 20 days. After 14 days they assigned a USPS number to my order and 6 days later the USPS office is still waiting for them to deliver the book to them. Aparantly, these guys advertise books and take your money. Then they try to buy a copy from somebody else for less than what you paid for it. If they cannot find a copy they just wait to see if they can, and so do you. Eventually they either make a profit or return your money, which costs them nothing. I ordered this book through ABEBooks, they used screen their sellers but now they let anyone who pays them sell on their platform.

Date of experience: September 2, 2020
Kentucky
2 reviews
6 helpful votes
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I ordered a book from a third party site that lists books for sale by GreatBookPrices.com, among other book sellers. My credit card was charged, and I informed the person to whom I was giving the book that it would be shipped directly to their address. The next day, I received notice that GreatBookPrices.com had issued me a refund because they had "accepted [my] order in error." What does that mean? I am a legitimate customer who made a legitimate purchase. If they are out of stock, do they plan to redo the transaction when their stock is replenished? If so, how long might that take? Naturally, there is no possible way to contact GreatBookPrices.com by phone, so I used the only available option - an online messaging widget - to send them an email. Their automated reply informed me that they'd reply within 24 hours, excluding weekends. I'm not holding my breath, and they have succeeded in sending me to a competitor for my purchase.

Date of experience: January 16, 2020
New York
1 review
7 helpful votes
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Rip Off
May 17, 2019

Stay away! Poor shipping, poor communication, and misrepresented books. I ordered a book on Baby Face Nelson, And when it arrived, it was basically a kids book! Very Misrepresented. STAY AWAY, and shame on Barnes and Noble forhooking up with this outfit

Date of experience: May 17, 2019
Israel
2 reviews
9 helpful votes
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I orderd 2 books from this book store at November 20,2017. I payed for the shipping for each book separately - 20$ for each shipping. The store knew that they have to send it international shipping, that the book can get bumps and corner turns, but they still send me the book without any wrapping and cardboard box, just thin flickers envelope, hence the book got damaged. Very unhappy with this book store.

Date of experience: November 22, 2017