Needed a logo for a work project on a tight deadline. Got my logo done in minutes and support was even helpful explaining the files and how to use them in PowerPoint.
I was really happy with their variety of stencils. All nicely designed so it was easy for me to create something I was happy with it. Showed the final product to my wife and she loved it too.
Q: I have tried three different times and two different credit cards to purchase the logo created to only be denied. PLEASE EXPLAIN WHY AND CONFIRM I WILL NOT BE CHARGED FOR A SERVICE I HAVE BEEN DENIED!
I used graphicsprings.com to design a logo for my ecommerce site. The selection of graphics is great, the tool is easy to use and the files turned out great.
Real website fast working.
Everything is good. Every people like this website this trusted and really amazing.
Purchased the upgrade to get the next package. But these options aren't available. I have paid extra to get extra features but atm not getting them. Quick email and it was all sorted. Thanks
Reasonable price of $19.99 for a logo, but they tried to upsell me beyond what I needed. I declined and they still charged my credit card the $48.99 upsell price.
Loved their logo templates selection. Customer support was responsive and friendly in assisting me with editing questions. I'll use the app again.
The logo maker had a good selection of graphics. I've used different logo design software in the past but thinkg graphicsprings is the best out of the lot.
Needed a new logo for my annual fundraiser, got it done in 10 minutes and it's beautiful. Support was really helpful with my editing questions.
Even a design novice like myself can create beautiful logos with this app. I highly recommend it to anyone needing a logo for their startup.
My partners and I are excited about our logo! Overall a very satisfactory experience from the initial mock-ups to download the files.
Spent an hour just browsing their beautiful graphics. There were so many so I couldn't decide. Finally pulled the trigger and really happy with.
In July 2014 I contacted this company to design a logo for my business and proceeded to complete the online brief as well as attach a PDF with additional information about the business that I considered relevant to provide additional context.
2 days later, the company responded with 3 concepts that I considered amateurish at best. I had paid them $149 via PayPal and I expected professional work. I wrote the company and objected strongly to the lack of creativity and poor quality of work especially pointing out that none of the key elements of the brief was used in the concepts. Their response was that they did not get the attachment and therefore may have misinterpreted the brief? And that they are happy to provide 3 more designs.
What's the problem with that?
The company somehow assumes that the objective of the transaction was to provide a certain number of designs - so 3 more should be fine irrespective of the quality of work. Where I come from when someone pays you $149, you deliver work that satisfies the customer and say thank you to them for the opportunity to be of service. A single well thought out concept should have been sufficient if they were able to deliver it but alas no.
What's the lesson in this?
Don't be deceived by logo samples and fine graphics on websites that claim they can develop your logo and graphics. What you see does NOT represent what you will get. Most of these websites license graphics and online logomaker tools from some other organizations!
I had PayPal arbitrate the transaction because I wanted my money back but I lost on technicality so DON'T pay ANY company for these types of services until after you get befitting work.
Designed a logo last week and love it. Customer support has been super helpful getting my logo up on my website.
Designed my logo in minutes and was able to download my logo right after. Thanks for a great user experience!
Used this app to create a logo for a fundraiser. Logo turned out great and I have no design background.
This is the third logo I have designed and purchased. Love the interface, graphics and quick support turnaround. I will be back for more.
Really great people to work with. Responses are very quick and helpful and they will go above and beyond to make sure your happy..
Answer: Hi Katerina, Thanks for your question. We replied to your email that was sent yesterday. Did you not receive our message? To answer your question here, you aren't required to make another payment. Click the edit button below your purchased logo thumbnail (that's the one with the download and edit button underneath), make your changes and then click save. You can then download your new version from your account page. Please email us at info [at] graphicsprings.com should you have any other questions. GS Team
Answer: Hi Jacqueline, we would be happy to answer any questions you have. We also offer a 100% money-back guarantee and pride ourselves on customer satisfaction. Our business has been active for over 7 years and we have served over 100'000 customers.
Answer: Yes, you can make those changes after purchase. If you need any specific files just send us an email at info@graphicsprings.com
Answer: Hi Anubhav, we have sent an email to the address you listed. We offer a money back guarantee so if there was any misunderstanding we will be sure to correct it right away.
Answer: Hi Landre, please contact us at info@graphicsprings.com We can help you resolve any issues immediately. Be sure to check your spam folder if you do not see a response from us. Thank you!
Answer: Hi Michael, we respond to all emails within 24 hours. Please check your spam folder as well in case our message did not get to your inbox. Contact us at info@graphicsprings.com if you have any questions.
Answer: Hi Beatriz, thanks for your message. The logo files are available for download on the account page immediately after purchase. We would also be happy to send you the files directly to your email. Please send us your email address to info@graphicsprings.com. We will be sure to help out right away. Joe GS TEAM
Answer: You can download all your purchased files on your account page. If you are having issues with this please contact us at info@graphicsprings.com for an immediate resolution. Thanks!
Answer: Hi Harris! Thanks for your question. Please email us at info@graphicsprings.com and we'll get this sorted out right away.
Graphic Springs has a rating of 3.9 stars from 97 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Graphic Springs most frequently mention logo design, social media and business cards. Graphic Springs ranks 5th among Graphic Design sites.
Thank you for choosing GraphicSprings. The decision to accept or reject a transaction is made by a third party payment processor. Please email us at info@graphicsprings.com so we can assist you further.