Graphic Springs

All I do is talk to a computer. I have asked for someone to email me back regarding the logo and it's been over 24 hours. I get the same answers to questions when I ask on the chat. You took my money and gave me nothing.
CHEERS!
DO NOT USE

As a company the costs of a logo are deductible. However the receipt that graphicsprings.com was able to give me was useless for at least two legal reasons. And obviously you only find out about that, after paying... A proper receipt is just essential and should be a given.

I paid for a custom logo that was supposed to be ready in 24 hours for its first review, I sent several emails, messages and they never answer nor does the customer service phone line work, I lost my money, they are a scam! Please do not buy this service...

Can't download my logo. What size would you suggest for stationery and business cards? Or a website? I thought my logo wouldn't be available anymore, but it looks like it still is.

Paid 90$ for a custom logo which stated unlimited revisions. Received a logo to which I wasn't fully happy with so emailed back to slightly tweak the logo and they've gone silent. Everything suggests they will respond within 24-72 hours. It's been going on 2 weeks now and nothing. Tried contacting through the website and it doesn't work. Save your money go somewhere else

Happy with the way my logo turned out. It was able to instantly implement the logo on my website and social media channels. I'd recommend them if you are looking for a DIY solution.

After purchasing and removing a logo from the database I found another company using the same one for the same business in the same country. Notified graphic springs who offered a free re-download or a professional design for $50 extra. Its been 2 weeks now with no reply or sign of what has been promised. Like many others I found the pricing indicated at purchase time confusing and ultimately misleading. You end up paying a lot more than you think you will. AVOID! Total scam artists

Complete Scam. All they keep asking for is a sample Logo so they can start the design but never send one. Absolute Scam

Just discovered this logo app yesterday and used it without any issues. The process is straightforward and they offer a large selection of templates. Editing went smoothly and I'm happy with the files.

I find the app easy to use and came up with a great logo for my new business. Lots of professional graphics and intuitive editor. It only took me a few minutes to finalize my design. I'll use the site again if I launch another brand.

This has happened twice now instead of charging $38 charged us $88 and there is no way to contact these guys. Not sure if its a scam or some technical issue. Otherwise easy to create logos and look professional.

We've used GS for three different brands now and it's always been a pleasure. Incredibly friendly and helpful customer support and the software is amazing.

Very unprofessional and it is totally a scam! The website wouldn't let me edit and they claimed that they will refund your money only for this issue but they don't! Don't waste your time and money.

I used their logo maker tool in 2018 and it was an all-around good experience. The tool was easy to use and the files were preset for everything we needed. This time I hired them for a custom brand as we had something very specific in mind. The project was delivered on time and the quality exceeded expectations. Highly recommended!

I was very excited to use that software and paid payment. ONLY not receive any download notification. After inquiring as to what happened. This was the response
From: *******@graphicsprings.com [mailto:*******@graphicsprings.com]
Sent: Thursday, April 15,2021 7:11 PM
Subject: Re: GraphicSprings - Contact form - Technical Support ID *******

"Hi Sebastian, thanks for your email. It shows here that your payment was declined (see attached). You can check with your bank and try again or we can send you a different payment link".
-Accept my bank emailed me the statement showing that the CVV no was correct and stating that this transaction would not have reflected as successful if any details were incorrect.
IT CLEARLY SHOW THAT THIS TRANSACTION WAS SUCCESS AND MIGHT HAVE GENERATED A NEW ORDER -After emailing the bank statement and my SMS phone notification of their account in their Zurich Bank account -THEY WENT DEAD SILENT>
Unacceptable & Dismissive!

Very happy with my logo. The logo looks great on screen, my newly printed staff tshirts and marketing swag. Thanks to the support team for answering my questions.

I wouldn't use GraphicSprings again. I bought the basic package for $19.99 but was charged $150.99. I contacted GraphicSpring about this issue but they refuse to refund the difference.

My advice is to stay away from this website.

Made the mistake falling for this website. Logos do not download and no refunds. No customer service. Waste of money. If you need a logo you're better off purchasing from brandcrowd.com or 99 designs.

Loved their logo templates selection. Customer support was responsive and friendly in assisting me with editing questions. I'll use the app again.

This food is great for our German Shepherd puppy! Abby's coat is so shiny, soft and she looks so healthy. She is growing like a weed! Thank you Lifes Abundance for making a great large breed puppy food!

This says free design and creation of logo, and even if it's cool, it's not you like you guys have invented anything, paying that expenssive for that is useless, I can do the same at home for no money and just a bit time spent learning. If i gotta pay for something it's gotta something worth it where they actually care a little bit about the designs and make some follow up of the client's need (which arent that great once again).
I feel like "make your own $#*! and pay for it" kinda system, hate that

Its a very simple process for designing a logo,, so if youre looking to have a logo designed quickly and easily graphicsprings is a good choice. I like that you can see the finished product before you buy it so there is no surprise. I will say the customer service is very quick and personal. I like that best

I got a quote from a local designer and although I was OK with paying $400 for a logo, I did not like the idea of waiting 1 week just for the concepts. GraphicSprings let me design unlimited logos quickly and easily. It is a good way to see what you like/dislike.

The tool produced a great logo and I was set to go within 5 minutes.