The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.
This summary is generated by AI, based on text from customer reviews
Grammarly helps me with my stories for class, or just for fun. Although I'm only 8 years old I want premium I only have 7$. Yeah.
Grammarly catches common mistakes I make. I love the suggestions for clarity when composing a sentence.
I enjoy Grammarly. It helps me write grammatically correct sentences. And also provides me with synonyms.
During my master's program, Grammarly has been an excellent resource to use while writing my reports.
I always have struggles having grammar, but Grammarly helps me to have better sentences and spelling.
I mistakenly signed up for the free trial, thinking it may be a useful site. While it did find a few errors, I found that it was flagging items that were correct. As I wanted to get the full use from my trial, I looked at the email I was provided that stated it lasted till November 19th. At the bottom, it listed the address for the company as California so I assumed the company was PST based. I'm EST and I cancelled my subscription at 11:23pm EST on November 18th. I then received an email stating my subscription would end on November 19th. At 11:24pm EST on November 18th (1 minute later), I received an email informing me I had been charged for the service. I checked my credit card and sure enough, I had been. I thought this had to be an accidental error. It was too big of a coincidence for me to cancel and then immediately be charged. Unfortunately for me, their customer service is currently telling me no, they didn't charge me till November 19th though I have emails showing the date received as the 18th. I assume they are going by a different time zone than my EST or their PST. If that is the case, the email stating I was responsible till November 19th should have been explicit with that information unless their intention is to dupe customers all along. I am waiting for a response to my email that included a picture of them saying I had cancelled and my current billing period ended on November 19th. If the company still ignores this, I will then take the advice of one of the reviewers above and contact the Better Business Bureau. Please do not get tempted by the free trial. It's not worth it.
Grammarly helps to eliminate redundant words and offers suggestions to make sentences clear and concise.
Excellent at grammar and punctuation corrections, and also at improving text when requested. I currently only use the free version.
Very helpful with my emails. More confidence for sure. Helps me with work in such a great way and I am so grateful for grammerly.
I'm learning to spell and making my sentences with Grammarly very well
Yes, your product is different but it's just too expensive
I recommend to all
Very good but won't work on slides sadly. It even just helped me with this review. It makes me feel better about my school work and emails.
Hi Ryan,
Thanks for sharing your feedback with us! We strive to give our users a great experience, and it's our users’ feedback that allows us to continuously evolve.
Unfortunately, Grammarly doesn't support integration with Google Slides at this time, but thank you for letting us know that it’s something you’d like to see. We’ve forwarded your request to our product team so that they can take it into account when making future development plans.
Thanks again,
Grammarly Support team
The Grammarly free browser extension is very useful for the English learner. I mean, I know English language quite well, but I still want to perfect my grammar further. Like learning how to write words the right way, the double letters, commas, and so on. So far Grammarly helped me a lot with all that but sometimes it wants to teach me wrong. I really hate it when tries to instill self-doubt in me, making me question the things that I've learned and already know. At times It gives bad, wrong, straight up erroneous suggestions about how to construct sentences and word combinations. That may help in some instances but is totally not helpful in others. In the long run, Grammarly will teach you how to write words correctly but will confuse the hell out of you about how to construct your sentences and sometimes will even try to deceive you into thinking you made an error, when in fact "he" made one. Grammarly must be some kind of hypocrite, and an evil one at that. But I want to go into details here; It really pisses me off when I'm writing something that I know that is right and Grammarly tells me that is wrong. As I said, sometimes it seems like it wants to instill self-doubt in me...
Besides the fact that I'm already using Grammarly, apparently, I still need to get upset by it, first, the program telling me there is a problem that I'm already skeptical about, or even know there is no problem at all, then, by googling it, I find out there is actually no problem at all. It's just Grammarly that wants to annoy me. To make me waste time and nerves. In the long run yes is very useful, but also so very harmful to your knowledge and nerves. But I still love it more than I hate it and I will continue using it, I'm sure it only needs some fine tuning.
Grammarly is a great service that I use on a daily basis. Easy to use, affordable and high quality check. Thank you guys for doing great job.
I'm a teacher and this tool comes in handy, especially on those days when my eyes just can't focus anymore and my brain is on cruise control.
I love the email updates of how I've been doing. It's such a nice touch. Personally, I need to know how I'm doing so this is fantastic
I am a freshman in high school Grammarly helps me with all of my essays. It gives me everything I'm looking for and more! I love Grammarly!
The pay for the Grammarly premium is a bit overpriced. I really want to get Grammarly premium, it looks very helpful but it's just too much money.
I like the confidence Grammarly gives me when writing or reviewing articles at 11:30 pm.
I dig the weekly report. It is a nice boost of confidence.
Answer: I agree with everyone else. I have been using grammarly for almost 2 years and I never had a problem with viruses or anything. It is a good product and well worth the investment.
Answer: Only for premium but everything else is free It's great!
Answer: Hi, Cath! We're sorry to hear about that. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve. Could you please submit a support ticket via https://gram.ly/sitejabber so we can check on your request?
Answer: Make sure you have set it to your language, as the default is American English, and you may need to change it. If you don't need to, remember that you could have failed for other reasons (not enough information, too much information, using Grammarly as a tool that will get everything right etc.).
Answer: There is a limit, but I find that only a minor inconvenience. If the document goes over the size limit, just cut and paste the document by halves or thirds and run Grammarly checks on each part.
Answer: linguisoft.com - Gtrammarian PRO is a good one.
Answer: Hi, Aleksandra! We can't expect Grammarly to work effectively with song lyrics because grammar rules are often ignored altogether to add aesthetic elements to them. If you have any other questions, please contact us directly at http://gram.ly/3zJAHbw.
Answer: Hi, John! This shouldn't be happening, but if you are experiencing this issue, we suggest contacting our technical support team via: gram.ly/3zJAHbw. They can help you troubleshoot this issue. We hope this helps!
Answer: Hi, Anne! If you need to recover any of your recently deleted documents, contact our support team by submitting a ticket through this link: gram.ly/3zJAHbw. We might be able to recover them!
Hello Kristen,
Thank you for sharing this helpful feedback about our billing cycle. This was our timing error, and we have reported this issue to the support and development teams so they can sync the timing for billing.
If you haven’t received your refund yet, please email support@grammarly.com and feel free to cc me at ann.edwards@grammarly.com. Thanks again.
Kindly,
Ann Edwards
Social and Community Analyst
Grammarly