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Grammarly

Overview

The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.

This summary is generated by AI, based on text from customer reviews

service
211
value
138
quality
208
This company does not typically respond to reviews
+67
How would you rate Grammarly?
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grey star
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California
1 review
0 helpful votes
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Helps with school
December 20, 2020

It's so amazing it helps me with all my writing mistakes. I'm not that good at writing in general so this helps me a whole bunch. It is even helping me writing this review.

Date of experience: December 18, 2020
Virginia
1 review
0 helpful votes
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I don't really like it
February 14, 2023

Grammarly changes the whole meaning of a sentence, and changes the words completely, I got grades off because of Grammarly.

I hope you take my review seriously,
Thank you

Grammarly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 15, 2023
Anna Y. Grammarly Rep
over a year old

Hi Nora,

Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.

We've contacted you directly to get a better understanding of the issue and see how we can help, but unfortunately, we haven't heard back from you.

Please know that you're always welcome to contact us directly at gram.ly/3zJAHbw so that our support team can look into any issue that you've encountered.

We are committed to making your experience with Grammarly pleasant and rewarding.

Thanks again,
Grammarly Support team

Brazil
1 review
0 helpful votes
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The best
April 21, 2023

Grammarly has become my best writing companion that keeps me on my toes and even pushes me to expand on my vocabulary while developing different writing voices and styles.

Date of experience: April 21, 2023
Massachusetts
1 review
0 helpful votes
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Helpful
April 6, 2023

At times it takes too long to make corrections. All in all, I certainly would recommend it. I personally am grateful for it. Being 89 I really need it.

Date of experience: April 6, 2023
Nicky G. Grammarly Rep
over a year old

Hi Millie,

We’re sorry to hear about the lagging issue that you've encountered. We care deeply about the satisfaction of our users, and we want to look into the issue you reported.

Could you please reach out at http://gram.ly/3zJAHbw so that we can gather more details and see what we can do to fix it?

We look forward to speaking with you directly and finding a resolution to your problem.

Thanks again,
Grammarly Support team

Nevada
1 review
0 helpful votes
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Sooo amazimg!
November 10, 2020

This app is amazing it really helps you to be a better writer before I would get b's and c's on my work and now I only get A's. You should get the app it really is this amazing

Date of experience: November 9, 2020
Arizona
1 review
21 helpful votes
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Crappy crap
March 10, 2020

This little company sucks so badly that the word sucks was made because of this stupid company. Die and Suffer grammarly... wait, that is too kind, suffer forever grammarly!

Date of experience: March 10, 2020
Illinois
5 reviews
2 helpful votes
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Highly recommend
October 4, 2021

I love Grammarly agency, because it helps me get better at writing and also helps me be positive and kind to everybody, so I highly recommend it to you!

Date of experience: October 3, 2021
Missouri
1 review
0 helpful votes
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It's a very helpful tool in my writing
January 16, 2024

It's a very helpful tool in my writing
It helps me put my writing together in the best possible way which helps me get my point across and present my writing in the best light

Date of experience: January 16, 2024
California
1 review
0 helpful votes
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Great tool
October 19, 2020

I use the free version. It's awesome! Wish I could afford to get the paid version. I would give 4 stars for the price but the free version is still awesome, so it definitely deserves 5!

Date of experience: October 19, 2020
California
1 review
0 helpful votes
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It is very useful to have Grammarly in checking quick responses and not having to reread all the text to ensure that all grammar is correct. It is a useful tool.

Date of experience: November 18, 2021
Canada
1 review
0 helpful votes
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Icon
May 12, 2023

It works quite well for correcting my spelling and grammar, but the icon always sits in the way, and when i try to move it it always goes back to that very in the way spot.

Grammarly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 12, 2023
Anna Y. Grammarly Rep
over a year old

Hi Sam,

Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.

We've contacted you directly to get a better understanding of the issue and see how we can help, but unfortunately, we haven't heard back from you.

Please know that you're always welcome to contact us directly at http://gram.ly/3zJAHbw so that our support team can look into any issue that you've experienced.

We are committed to making your experience with Grammarly pleasant and rewarding.

Thanks again,
Grammarly Support team

Jamaica
1 review
0 helpful votes
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Accuracy with feelings
March 21, 2022

I am elated to share this Grammarly experience. Whenever I forget who I am talking to, Grammarly reminds me. It helps me to keep in touch with the feelings of my reader and I love that.

Date of experience: March 21, 2022
Alabama
1 review
0 helpful votes
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Personal On-line editor! Love it!
June 28, 2023

Grammarly is ideal for any type of writing, I do love how it corrects error and make grammatical recommendations. I would highly recommend for any type of writing.

Date of experience: June 28, 2023
New Zealand
1 review
0 helpful votes
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Incredibly helpful
July 20, 2021

Broadens your vocabulary and helps you to identify weaknesses in your writing.
Assists you in making and getting to the point faster for effective communication and better grades.

Date of experience: July 20, 2021
North Carolina
1 review
0 helpful votes
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Very helpful
February 10, 2023

I am appreciative of the help! The recommendations have improved my sentence construction. I am using the free version at this time. I am considering a full purchase.

Date of experience: February 10, 2023
North Carolina
1 review
0 helpful votes
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Great Grammarly
January 27, 2022

Grammarly has really helped with my writing for school and for my spelling at home. It also helps me with my email and everything between. :) Keep it up Grammarly ;)

Date of experience: January 27, 2022
Anna Y. Grammarly Rep
over a year old

Hi Emily,

We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!

We will be sure to share this message with the rest of our team.

Thanks again,

Grammarly support team

Texas
1 review
1 helpful vote
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Pretty Good
November 2, 2020

I love this app! It helps me with my spelling and grammar so I can be confident with my writing. Everyone needs this app. My cousin has dyslexia so it also helps her a lot.

Date of experience: November 2, 2020
Nigeria
1 review
0 helpful votes
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Good
April 7, 2023

It is a nice app and very easy to use. The only bad side is that it deletes words without your notice making your words incomplete. Aside that the app is good.

Date of experience: April 7, 2023
Nicky G. Grammarly Rep
over a year old

Hi Alfred,

We’re sorry to hear about the issue that you've encountered. We care deeply about the satisfaction of our users, and we want to look into the issue you reported.

Could you please reach out at http://gram.ly/3zJAHbw with the screenshot of the issue so that we can gather more details and see what we can do to fix it?

We look forward to speaking with you directly and finding a resolution to your problem.

Thanks again,
Grammarly Support team

IR
1 review
0 helpful votes
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Efficiency and speed
December 21, 2020

The program has a very high speed and accuracy And can easily correct texts. Even the free version has many features. Thanks to the designers and developers of the program.

Date of experience: December 20, 2020
Washington
1 review
0 helpful votes
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Grammarly
December 4, 2021

I really like it but the only thing that is dumb about it is that it says it is free but for some stuff, you have to buy the premium thing and I'm never going to do that.

Date of experience: December 4, 2021