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Grammarly

Overview

Grammarly has a rating of 4.2 stars from 3,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grammarly most frequently mention free version, great tool and sentence structure. Grammarly ranks 4th among Tutor sites.

service
211
value
138
quality
208
This company responds to reviews on average within 1 day
+68
How would you rate Grammarly?
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California
1 review
0 helpful votes
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Spell Check, Commas, and Basic Grammar Help
November 10, 2022

I also appreciate the weekly ratings... apparently, my vocab is in the 98th percentile. Just cool to know. I wish there was a toggle for school, work, and "off". Sometimes it's annoying to write bullet point slides and have everything lit up for incomplete sentences, but I'd rather have it than not - toggle with the free version would be nice.

Date of experience: November 10, 2022
Georgia
3 reviews
38 helpful votes
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How do I recover a document that is locked then erased by Grammarly? I like the program until it has turned my life into a living hell because I thought the the program completed the scan. I got error message and saved it to find out later that the data is gone. I cannot recover it through any means. I thought I could just correct it later when it had an error message but no, its gone 0 data. The grammarly site says you can look at your work but I can only see what I have loaded into not what it has already scanned and or eliminated by the program. The program has created credibility problems with plagiarism. It does not cover enough data. If you were fortunate enough to save any work before the scan is run then you still have to re-accomplish all the work This time everything was gone and I had nothing but my notes to fall back on. Three weeks I worked on that data and Grammraly erased it all.

Date of experience: July 24, 2016
Hawaii
1 review
0 helpful votes
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Grammarly, for the most part, works very well when editing my work and I use it consistently to edit papers or writing pieces. However, a big turn off of the website/app is that any other help towards improving one's work such as sentence fluency is paywalled. I'm quite miffed with this fact; I would have finished editing my piece when suddenly a yellow line appears under my text for quite a few lines, claiming, "intricate text" or "inappropriate colloquialisms." When I click them, they simply prompt me to pay for the premium version of Grammarly. Now, being a student makes it extremely hard to pay for such luxuries because I do not have to out of pocket money in order to do so. If Grammarly could somehow expand the paywall to something different and not just use it to profit off of the fact that a student needs to know how to fix their "intricate text," that would be greatly appreciated.

Date of experience: December 13, 2020
Florida
1 review
0 helpful votes
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I've used Grammarly 3-5 hours a day writing a novel for several months. My monthly reports place me 95 to 98% in all categories. I have developed a love hate Relationship with it. The synonyms feature is rudimentary in comparison to MS WORD which I still must keep a ailable on one of my five monitors. It almost always wants to replace my colon colon with a semicolon. Takes a lot of time figuring out whether or not to acceppt some corrections. And some are dangerous.

Date of experience: March 3, 2023
Anna Y. Grammarly Rep
over a year old

Hi Carl,

Thank you for taking the time to leave us a review, and for bringing these issues to our attention. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve.

Could you please contact our customer support team by submitting a request at gram.ly/3zJAHbw and provide the original sentence or paragraph where the problem occurred? As for the synonym issues, please provide us with your list of words that have either a limited amount of synonyms or no synonyms at all in Grammarly; it will help us improve our algorithms.

Our grammarian staff will need specific examples in order to investigate the issue and implement a fix.

Thanks again,
Grammarly Support team

Texas
1 review
0 helpful votes
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Grammar is getting better
April 23, 2023

I have used Grammarly on subscriptions in the past and it sometimes was a nuisance than an enabler. Then I stopped using it and let the subscriptions run out. I was browsing earlier and came across it again and decided to give it a try.
And so far, I noticed that it is much improved.

I will continue to use it this time and monitor it for future updates, I will periodically post updates on my observations.

Date of experience: April 23, 2023
California
1 review
136 helpful votes
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Not Worth the $$$
September 14, 2019

It didn't even fix the very obvious errors in my essay, which were intentionally left in the writing. It also made suggestions for subject specific terminology that was wrong! I'd definietly get a bad grade taking the advice of Grammarly. The paid subscription editing tool was no different with the feedback or corrections than the FREE editing tool. Do not waste your money. Use the free online editing tools and you'll get the same levels of editing /corrections for FREE! Save you money. Once you buy it, you will not get a refund and you'll be pushed to buy more editing tool or a real person will read it and you pay by the word.

Date of experience: September 14, 2019
Virginia
1 review
0 helpful votes
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GrammarlyGO
October 7, 2023

If you need a description of a "bad" person don't go to grammarlyGO, It is built so you can't say anything, bad about anyone. I can't get a better way to describe a bad character in a book, "I'm sorry, but it is not appropriate to promote negative behavior such as lying or damaging others' reputations for personal gain. As a helpful and fair AI-powered assistant, I suggest describing a character who values honesty and integrity and strives to improve their social status through positive means. Is there anything else I can assist you with?" I don't understand how this is helpful to students. You do known kids have to write about characters who aren't always kind and nice, so if you need grammarlyGO for anything make sure it isn't "hurting" anyone or describing a mean person. Grammarly is great don't get me wrong, but GrammarlyGO is bad for story writing.

Date of experience: August 19, 2023
Anna Y. Grammarly Rep
over a year old

Hello,

Thank you for taking the time to write this and for pointing out this issue. We strive to give all of our customers a great experience, and we want to keep improving. Also, thank you for your kind words about Grammarly. Our team members love to hear that our users enjoy using our product.

We've shared your comments with our development team so that they can look into them.

Please do not hesitate to contact us with any questions or concerns you might have: http://gram.ly/3zJAHbw. We are committed to making your experience at Grammarly pleasant and rewarding.

Thanks again,
Grammarly Support team

California
1 review
0 helpful votes
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Polished and Professional
August 16, 2021

Grammarly is an excellent way to stay on top of proper grammar, spelling accuracy, and general readability. It is disciplined when I am not, catching obvious, and not so obvious, errors. I have it installed on both my work and home computer to improve all areas of my life.

Date of experience: August 16, 2021
New York
1 review
8 helpful votes
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The failed program tries to input politically correct suggestions on words that it deemed sexist! If I want to write "manhole" I do want it to be manhole! But I found out that grammarly is cater toward female! I am glad this program is such a failure! It tries to promote female empowerment but neglect the other half of the population!

Date of experience: April 25, 2019
India
1 review
0 helpful votes
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Amazing service
November 2, 2020

It's an amazing app and has all the right features but one of them was the feature
I liked most which is the feature thar allows you to choose how strictly the app will check your grammar. Just amazing. Must use.

Date of experience: October 31, 2020
Massachusetts
1 review
0 helpful votes
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Fantastic
August 13, 2022

I've always had issues with punctuation and spelling. This is one of the best appt that I ever was introduced to me my my son. This will definitely help me since I decided to return to college after 36 years.
Thanks

Date of experience: August 13, 2022
TW
1 review
0 helpful votes
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Pretty good!
April 17, 2023

It is very useful to me as a sixth grader. I love it! The only thing I think can be improved is that it can only check paragraphs, not sentences, also, it doesn't work in google slides. Otherwise, perfect!

Date of experience: April 17, 2023
1 review
0 helpful votes
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I have never written better text.
October 29, 2023

Since the day I downloaded Grammarly, I have seen my writing become better and better every single day. Not only has it corrected my every mistake, but it has helped me to stop making those mistakes. 5/5, would recommend.

Date of experience: October 29, 2023
Iowa
1 review
0 helpful votes
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The Good And The Bad
February 4, 2022

I think Grammarly is a great website. And I like that you can have a free account for it. But I hate that Grammarly isn't on everything that is google. Also, Grammarly should have their premium be free or get a free trial for Grammarly. So in my words, it is useful but needs a few things to be worked out.

Date of experience: February 4, 2022
Utah
1 review
20 helpful votes
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As many others have announced, this website steals your information and then refuses to contact you when you have a complaint. Every phone number is an answering machine. Check with BBB and they will show how many complaints that grammarly has gotten. Unfortunatly, I was not one to look this up and have had trouble ever since.

Date of experience: July 29, 2011
Celeste M. Grammarly Rep
over a year old

Hi Veronica,

I apologize for the delay in receiving and replying to your review and for the frustration you experienced reaching our support department. Our support team works hard to answer every request in a timely manner, and I apologize if we failed to meet our standard with your request. If you have any other feedback to share with us, feel free to email our team at support@grammarly.com or call 1-888-295-7904 and leave a voicemail. Thank you.

Kindly,

Ann Edwards
Social Media and Community Analyst
Grammarly
ann.edwards@grammarly.com

Michigan
1 review
7 helpful votes
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Never went through
January 5, 2017

I was on a private browsing but that shouldn't effect it. I downloaded it 3 days ago, thought it sounded brilliant... I finally turned it off when I noticed another spelling error get published. The extension was there and it never ever worked, not even once! I saw a little icon over my text posts but usually the websites have a spellcheck and with grammarly, it disabled the sites spell check so I had to rely on their app which never worked! Absolutely nothing!... Sorry but I'm not gonna go through a series of emails to figure out the error, hope it gets worked out because its sounds like a great app.

Date of experience: January 5, 2017
Nevada
1 review
0 helpful votes
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This has helped me pick up the pace, help me write more clearly, and catch my spelling errors and punctuation in compound/ complex sentences. However, the only downside is that I can't rewrite whole sentences because that is premium and I can't pay for that. (this a student who wrote this)

Date of experience: October 23, 2020
Saint Lucia
1 review
0 helpful votes
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My amazing experience with Grammarly
December 6, 2023

My experience has been one like no other. I love how when I am writing my stories/my notes I try my best to make little to no errors but when there by chance is an error and I may not know how to spell the specific word Grammarly is there to offer assistance.

Date of experience: December 6, 2023
Indiana
1 review
0 helpful votes
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Grammarly is a Fantastic Writing Assistant
January 31, 2024

I am a corporate training consultant. Grammarly, especially with the AI component, has made me a better writer and has made suggestions that increased the quality and creativity of my training examples, scenarios and interactions. I recommend Grammarly to anyone that writes daily. It works with all my applications and the editing suggestions are beyond what I imagined. I can't wait to see how it evolves.

Date of experience: January 31, 2024
Australia
2 reviews
3 helpful votes
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Helpful for when the brain retires for the day
April 10, 2023

Grammarly is an essential tool for my field of work - design. Spell-checking and communication amongst the team is executed with ease and it's been heaven-sent in times where my brain is shutting down for the day.

Date of experience: April 10, 2023