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Grammarly

Overview

Grammarly has a rating of 4.2 stars from 3,491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grammarly most frequently mention free version, great tool and sentence structure. Grammarly ranks 4th among Tutor sites.

service
211
value
138
shipping
44
returns
51
quality
208
This company responds to reviews on average within 1 day
+68
How would you rate Grammarly?
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Germany
1 review
13 helpful votes
Follow Robin M.
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I paid for the subscription and never got the product. I was never allowed full access into the site. When I complained to PayPal that I wanted my money back, they said they could get out of it because it is a digital product. Unbelievable. I'm thinking about suing PayPal over it if they don't do something. Maybe then they will shut them down. Horrible.

Date of experience: March 30, 2013
Celeste M. Grammarly Rep
over a year old

Hi Robin,

I apologize for the delay in receiving and replying to your review. If you still require assistance on this issue, please write to our support team at support@grammarly.com. Our team will be happy to take a look at your account and resolve any outstanding billing issues. Thank you.

Kindly,

Ann Edwards
Social Media and Community Analyst
Grammarly
ann.edwards@grammarly.com

Oregon
1 review
0 helpful votes
Follow a F.
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Do a little better.
May 5, 2022

Okay, Your app is great and it helps me show that I can type better than I used to do. But why pay to get better help I guess make it for free, and yeah you might lose tons of money but people out there can't afford those things. Thank you

Date of experience: May 5, 2022
Ukraine
1 review
0 helpful votes
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My pocket editor.
September 9, 2021

I've been using Grammarly for about 5 years now. It helps me check tons of texts that I write mostly in Google Docs - the integration works well for me. I write a lot. Grammarly weekly reports often tell me I am more productive than 99% of users. I can't even imagine proofreading everything manually.

Date of experience: September 9, 2021
California
1 review
23 helpful votes
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I found Grammarly less than useful and sometimes misleading. Okay for free maybe. Most annoying was that they do not give a reminder when your subscription is up. Two days after mine ran out the best they gave me was a partial refund with a one-month subscription that I will not use. Watch out.

Date of experience: March 29, 2018
Australia
1 review
23 helpful votes
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Grammarly is a waste of money and has pitiful customer service. They spent 4 years in their forum avoiding the question of language settings and then deleted the whole thread when I pointed out how ridiculous it was that they took so long to address it. Google 'Grammarly reviews' for evidence of how the service doesn't work.

Date of experience: November 16, 2014
Celeste M. Grammarly Rep
over a year old

Hi Angela,

I'm sorry you had a negative experience with Grammarly. We try to answer every question that comes our way, and I apologize that your question about language settings went unaddressed. If you still have questions about our service, settings, or anything else, please email our support team at support(at)grammarly(dot)com. A member of our support team will reply to your email ASAP.

Kindly,

Ann Edwards
Social Media and Community Analyst
Grammarly
ann.edwards@grammarly.com

India
1 review
116 helpful votes
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Ridiculous! :D
August 18, 2019

After a hundred ads of Grammarly on Youtube I finally thought of giving it a try as the main thing flashing was IT"S FREE! IT"S FREE. And of course I knew id be getting basic functionality unless I go premium. But that's okay I thought. But guess what!? I got NOTHING. How do I know? Well I typed a document of six lines and then waited eagerly to see the transformation. But it said I have already done a "great job!" and I have "good clarity!" Wow! And of course. There are 17 mistakes. Which they can show me once I go premium. SERIOUSLY? Hilarious. Should have gone with my gut instinct and just continued to watching my video anyways.

Date of experience: August 18, 2019
New York
1 review
0 helpful votes
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Lost
June 10, 2021

Grammarly has been so beneficial to me when I'm writing reviews, memos, comments etc. When I use the wrong grammar, grammarly always assisting me with correcting the errors and suggesting other words making my statements stronger.

Date of experience: June 10, 2021
California
1 review
0 helpful votes
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Rather than correcting my mistakes and therein pushing me to be a lazier writer, the exact opposite has happened since I started using Grammarly. I have become more in-tune with the flow of my writing and it really has helped my vocabulary flourish too!

Date of experience: May 31, 2021
Washington
1 review
0 helpful votes
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Thumbs up!
March 20, 2023

Not only does it help with spelling but also with professionalism.If you pay attention to how it corrects your sentence structure, you can also learn from it. I have noticed that I correct myself in speaking as well. Keep up the great work guys!

Date of experience: March 18, 2023
Mexico
1 review
0 helpful votes
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Useful and valuabloe
March 7, 2022

I love and appreciate that you offer us access for free, as it is very useful for non-profit associations or volunteers. Especially the quality and efficiency it provides, in its free version; not to mention the additional and wonderful benefits of paying a subscription.

Date of experience: March 7, 2022
Washington
1 review
0 helpful votes
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I love this app
November 29, 2021

I started using this at my last company. We were trying to help our recruiting team write better emails and review resumes for grammar. I ended up using it for all sorts of things both professional and personal. Now I can't live without it.

Date of experience: November 29, 2021
Anna Y. Grammarly Rep
over a year old

Hi Katie,

Thanks for your kind words!

We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!

Please continue to share your feedback with us as we listen and share all feedback with our team.

Thanks again,
Grammarly support team

Arizona
58 reviews
436 helpful votes
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Great tool!
October 24, 2017

I recently installed Grammarly and love the free version. I decided to upgrade and after a day or so realized that I didn't really need the full version. I sent a cancellation request and within 20 minutes they had processed the cancellation and refunded my PayPal account. Cancelling a service is typically such a hassle but I can't thank Grammarly enough for how easy and painless this was. Great tool and I would definitely recommend them!

Date of experience: October 24, 2017
Kristina M. Grammarly Rep
over a year old

Thanks so much for sharing this, Traci!

Nigeria
2 reviews
0 helpful votes
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Big Help
June 29, 2021

Grammarly is one of the best tools I have seen. It actually gives a big assistance to people like me who are in a rush when writing.
So a must for everyone.
Thanks so much for this great application.
Thanks

Date of experience: June 29, 2021
Canada
1 review
0 helpful votes
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Very helpful
January 5, 2023

Grammarly helps clarify tone, something that I find hard to determine. It would be nice to get suggestions on how to easily change the tone.

Great at catching my spelling errors, my right hand is slightly faster than my left!

Date of experience: January 5, 2023
Brazil
1 review
0 helpful votes
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Just amazing!
February 6, 2024

I'm a Brazilian technology and innovation analyst, I've been studying English since I was 8 years old. Using Grammarly helps me recover many important aspects of the language related to reading, writing, speaking, grammar, and punctuation.

Date of experience: February 6, 2024
Oklahoma
1 review
4 helpful votes
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My Writing has Improved
November 30, 2020

Since I jumped on the Grammarly board my writing has improved tremendously and my confidence has grown as well. In fact, I prefer Grammarly to Spell Check in my word documents. The only thing which keeps me wondering is the premium numbers giving an idea of the words I missed. If you are looking for something to help you or your children in high school Grammarly is a great choice. I recommended the app to anyone looking to improve their writing skills.

Date of experience: November 30, 2020
Washington
2 reviews
0 helpful votes
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A trial would do wonders
April 2, 2023

I cannot give a good or bad rating, so I chose to go average, which isn't terrible, but I can only use the grammar checker, and none of the premium stuff which is what I am very curious about. I may still end up purchasing, but my fear is that once I do, I will not like it. Why could I not get a weeks trial or something like that? I am wanting to write a lot more and would love a program like this, I just don't want to make a blind purchase, thank you. I will change my review if I can actually try out the premium stuff.

Date of experience: March 3, 2023
Nicky G. Grammarly Rep
over a year old

Hi Joshua,

We appreciate you taking the time to share your feedback with us. We're sorry to hear we were unable to provide the subscription plan that could satisfy your needs. Please know we take your feedback seriously and use it to improve our service.

We do periodically offer free trials of Grammarly Premium for individual subscribers. Whenever a trial is available, you'll see the option to sign up before upgrading. In the meantime, you are very welcome to use the free version of Grammarly, which will allow you to get familiar with our services.

Alternatively, you may consider upgrading to the monthly plan to check whether Grammarly suits your needs. If you decide to continue using Grammarly Premium for a longer period of time, you can contact us via http://gram.ly/3zJAHbw with a request to apply your initial payment toward the cost of the quarterly or annual subscription by charging the payment method on file for an additional fee.

Note: We'll be able to do this only if you upgrade at https://www.grammarly.com/premium and contact us before your monthly subscription renews. The offer doesn't apply to purchases made via Apple Store or Google Play Store.

Thanks again,
Grammarly Support team

Pakistan
1 review
0 helpful votes
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Work efficiently of Grammarly
May 23, 2023

I found it good while working with educational and professional documents.Helped me to improve my grammar,punctuation and sentence structure to a professional level.
Suggestion!Would be more helpful if mistake are pointed out instead of choosing and thinking of right option

Date of experience: May 23, 2023
Argentina
1 review
8 helpful votes
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Awesome
December 22, 2020

I'm a teacher and translator. Grammarly helps me to notice every small detail I may overlook, it makes me think twice about certain things, it gives me refreshing ideas. I love it. I wish I had money to use the full service but however good the offer, I can't afford it. Anyway, I'm happy to use it every chance I get. It really makes my job easier. Thanks a bunch!

Date of experience: December 21, 2020
Colombia
1 review
0 helpful votes
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I am an extensive business writer and I consider myself decently good in English, considering is not my native language. In spite of the latter, this app took me to the next level! A key aspect I love is that it explains the grammar rule when suggesting a change - what a way to get better in grammar! (Hi-five there)

Date of experience: September 18, 2020