business logo of Grabull

Grabull

Overview

Grabull has a rating of 4.2 stars from 9,340 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grabull most frequently mention great service, credit card and good experience. Grabull ranks 2nd among Food Delivery sites.

service
120
value
8
shipping
5
returns
4
quality
39
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How would you rate Grabull?
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Massachusetts
1 review
0 helpful votes
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Website just freezes on iPhone in safari
January 18, 2025

Website just freezes on iPhone in safari. Had to use chrome to place my order.

Date of experience: January 18, 2025
California
1 review
0 helpful votes
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Indistinguishable
April 9, 2025

Same as any other service - no pluses or minuses to report at this time...

Date of experience: April 9, 2025
Nevada
1 review
0 helpful votes
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Not too sure who is delivering food
January 29, 2025

Not too sure who is delivering food. Restaurant employee or outside service.

Date of experience: January 29, 2025
Connecticut
1 review
0 helpful votes
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Would like better communication
December 15, 2024

Never heard from anyone as to when it was coming or close by
Took a long time also and I really thought it was t going to be delivered

Date of experience: December 15, 2024
Massachusetts
1 review
0 helpful votes
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Very nice and easy experience, Thank you very much, I will be back…..

Date of experience: April 4, 2025
Massachusetts
1 review
0 helpful votes
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-
January 19, 2025
Updated review

I don't see a lot of value add here. There used to be deals & discounts. Since when did tipping on takeout become a thing? I hope the restaurant staff gets most of the money, the number of visitors seems diminished.

Date of experience: January 19, 2025

-
December 22, 2024
Previous review

As I recall, it was a bit invasive for a simple take-out order

Date of experience: December 22, 2024
Massachusetts
1 review
0 helpful votes
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First time use
January 28, 2025

First time use. Found placing order was with ease Do like Kings roast beef

Date of experience: January 28, 2025
Massachusetts
1 review
0 helpful votes
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I love this place.
December 11, 2024

Everything is delicious. The staff is always helpful, even a phone call to double check what ordered on line.

Date of experience: December 11, 2024
Connecticut
1 review
0 helpful votes
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Would prefer to pay cash upon pick up but not an option. Offer cash payment

Date of experience: January 17, 2025
Massachusetts
1 review
0 helpful votes
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I wasn't given a choice and I won't use it again.
November 4, 2024
Updated review

Clunky. Doesn't interface with iOS and saved cards.

Update - And now after using your amateur-looking site (again, only because I had no choice in the matter), now my credit card was compromised and I have to cancel it. This was just awful.
Your delivery driver was great. Your tech is weak.

Date of experience: November 4, 2024

Clunky
October 31, 2024
Previous review

Clunky. Doesnt interface with iphone and saved cards. Extra charaters.

Date of experience: October 31, 2024
Connecticut
1 review
0 helpful votes
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Some of the data elements were unclear, e.g., card number and expiration.

Date of experience: January 27, 2025
Massachusetts
1 review
0 helpful votes
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Nice and fast, minus this thing that you have to use so many..

Date of experience: April 6, 2025
Massachusetts
1 review
0 helpful votes
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Default option for tip
January 26, 2025

Default option for tip should be No in case someone accidentally moves forward without changing it.

Date of experience: January 26, 2025
Massachusetts
1 review
0 helpful votes
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Received food very late with no notification
February 9, 2025
Updated review

Ordering was easy, but fees not transparent before hitting pay. At least on mobile device.

Bigger problem was.food arriving much later than estimate with no notification.

Date of experience: February 9, 2025

Easy, but fees not transparent before hitting pay
February 7, 2025
Previous review

Easy, but fees not transparent before hitting pay. At least on mobile device.

Date of experience: February 7, 2025
California
1 review
0 helpful votes
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Fine I'm not done yet
April 5, 2025

Fine I'm not done yet. But still haven't purchased. I hope my food is ready soon.

Date of experience: April 5, 2025
Rhode Island
1 review
0 helpful votes
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Didn't sync with Apple Pay which made payment more difficult

Date of experience: January 25, 2025
Massachusetts
1 review
0 helpful votes
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Simple and easy
January 25, 2025

I hope you use your influence to encourage renewable packaging

Date of experience: January 25, 2025
Massachusetts
1 review
0 helpful votes
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No Apple Pay ……………………..
January 25, 2025

No Apple Pay ……………………. ………………………………………………………………………………

Date of experience: January 25, 2025
Massachusetts
1 review
0 helpful votes
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It was hard to find the specific restaurant I had clicked through to order from off Google Maps

Date of experience: January 17, 2025
Massachusetts
1 review
0 helpful votes
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.
January 25, 2025

. It was fine. No issues. Why do I need to do this to see if my order has processed?

Date of experience: January 18, 2025