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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
This summary is generated by AI, based on text from customer reviews
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The restaurant forgot to give sweet and sour sauce and mustard sauce. Even though we asked for it when we got to the restaurant.
The vendor descriptions are incorrect and misleading.
Pretty straight forward. The software is quite intuitive. Your website ordering was easy.
Pretty straight forward. The software is quite intuitive.
My order was accurate and ready to go in no time. There no issues with pick up and everyone was pleasant.
!
Seems fairly easy and seems safe for the order with cards etc
The website changed my delivery address (Lowell MA) to my billing address (Stafford CT). The driver was AMAZING and made the 40 min trip to my destination and was so kind and understanding. He got an extra tip for sure!
Menu design does not allow to add for instance, an extra enchilada to a combo order, or individual main sides as needed.
If you could get the food here any earlier that would be great. I'm new in this position and I'm trying to keep it. Not familiar with the area and it took a few minutes for me to find a nice place to order the lunch.
My only issue is that I'd like to change my password. It seems the one I remember, and have noted, is not correct for some reason.
Would be great if you could store credit card info
Password failed twice & had to reset but still didn't work. Ended up ordering as a guest.
Beautiful, super beautiful. Exquisite and wonderful in all ways
Menu entry screen was well designed. I didn't see a search feature which would help to locate items from a large menu. Easy to process and change even as a guest. Nice job.
Once I decided what I wanted--you have quite an extensive menu--the rest was easy.
Food came quickly and professionally. I felt badly that driver left before I could give him a tip.
Was easy to navigate and order, especially compared to other sites!
Great, easy to navigate and quick process all around.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members