website thubmnail of GourmetGiftBaskets

GourmetGiftBaskets

How would you rate GourmetGiftBaskets?
grey star
grey star
grey star
grey star
grey star
Washington
1 review
0 helpful votes
Follow Michelle F.
Unfollow Michelle F.
Send Message
Share Review
Report Review

I ordered these holiday gift baskets for my manger's directs for appreciation and got really great responses. They love the gifts and are really thankful for this from our manager.

Date of experience: November 11, 2021
Florida
1 review
2 helpful votes
Follow John F.
Unfollow John F.
Send Message
Share Review
Report Review

Undependable never again
February 14, 2019

Ordered valentine gift for wife didn't arrive. They blamed 3rd party shipper they didn't bother to let me know it wasn't coming. I called them late valentines day no apologies.

Date of experience: February 14, 2019
California
1 review
0 helpful votes
Follow Amber F.
Unfollow Amber F.
Send Message
Share Review
Report Review

Always enjoying working with GourmetBaskets. Great customer service, this time by Tim. Great selection of items at a great prices! Thank you so much for all of your help.

Date of experience: October 29, 2018
New York
1 review
0 helpful votes
Follow Nancy P.
Unfollow Nancy P.
Send Message
Share Review
Report Review

Sent to college for daughters BIrthday. Afraid it was going to be melted by time she finally picked it in mail room and they offered refill d or to reship. It was perfect

Date of experience: May 13, 2019
Pennsylvania
1 review
0 helpful votes
Follow K V.
Unfollow K V.
Send Message
Share Review
Report Review

We ordered a gift basket for a friend who got married. It was delivered as expected and they loved it. They have a lot of nice gifts to choose from. We will order from them again.

Date of experience: April 20, 2021
Oregon
1 review
1 helpful vote
Follow Linda A.
Unfollow Linda A.
Send Message
Share Review
Report Review

I purchased a cookie basket for my dad's 95th birthday and had it sent in time for him to receive it on his big day. The day before his birthday, I got an email with the tracking info and was horrified to see that the delivery date was three days after I thought it would arrive. Although I didn't think anything could be done, I decided to call Customer Service and see what they would say. The wonderful representative immediately ordered a replacement basket to be delivered to my dad the next day! And it arrived bright and early the next morning! I was impressed and surprised by this company rising to the occasion and doing the right thing (a rarity these days) even though the delay in the delivery was the fault of the trucking company... not Gourmet Gift Baskets! I usually use a different company for my dad's gifts but decided to try Gourmet this time and I'm so happy I did! Thank you, Gourmet Gift Baskets, for your wonderful attention to your customers! And my dad is still RAVING about the cookies! Great job! I will recommend this company to everyone I know. You have a new customer for life!

Date of experience: November 12, 2018
New Zealand
1 review
0 helpful votes
Follow Michelle S.
Unfollow Michelle S.
Send Message
Share Review
Report Review

Delivered on time and exactly as promised. Fantastic to find a way to lift up friends who live far, far away during the COVID crisis. And the photo card an extra special touch.

Date of experience: June 2, 2020
Pennsylvania
1 review
0 helpful votes
Follow Lisa C.
Unfollow Lisa C.
Send Message
Share Review
Report Review

Gift basket
April 25, 2020

The gift basket that I ordered arrived right on time and had a great presentation. And was well liked and greatly appreciated from the recipient. Will use them again when I need another gift basket.

Date of experience: April 24, 2020
Massachusetts
1 review
0 helpful votes
Follow Frank S.
Unfollow Frank S.
Send Message
Share Review
Report Review

The Tour of Italy
June 15, 2018

I had ordered 2 Gourmet Baskets for 2 cousins who have helped me with a situation. Loved the view of them and they were delighted and thankful for them. I would definately use them again.

Date of experience: June 15, 2018
California
1 review
0 helpful votes
Follow Milena D.
Unfollow Milena D.
Send Message
Share Review
Report Review

Pleased Clients
May 7, 2021

Our clients were so pleased and amazed by the basket we sent. It matched our company aesthetic and really showed them how much we value our business relationship.

Date of experience: May 7, 2021
Utah
1 review
0 helpful votes
Follow Sara D.
Unfollow Sara D.
Send Message
Share Review
Report Review

Hubby loved it!
April 25, 2020

Got this for hubby's birthday because I can never buy him anything he doesn't already have. He drank all the beers on his birthday and we enjoyed the snacks. Buy this for your hubs!

Date of experience: April 24, 2020
New York
1 review
0 helpful votes
Follow Michael N.
Unfollow Michael N.
Send Message
Share Review
Report Review

I sent a gift basket to my uncle as a thank you. He loved it so much he called to thank me and said that the quality of the items was impressive. It was also very easy to order.

Date of experience: August 27, 2018
Ohio
1 review
0 helpful votes
Follow Allison H.
Unfollow Allison H.
Send Message
Share Review
Report Review

Good assortment of items!
February 25, 2020

I bought this for my husband and asked him what he thought of it and he said "rate it a 4, and tell them there was a good assortment of things in it".

Date of experience: February 24, 2020
Wisconsin
1 review
0 helpful votes
Follow Michael C.
Unfollow Michael C.
Send Message
Share Review
Report Review

Great service
June 19, 2023

Always on time and always what was ordered. Have used numerous times and very satisfied. Will absolutely use again.

Date of experience: June 1, 2023
Arizona
1 review
0 helpful votes
Follow Nazifa W.
Unfollow Nazifa W.
Send Message
Share Review
Report Review

I ordered a gourmet basket for my in-laws 69th anniversary on Jan 28th! The basket arrived on time and they LOVED it. I'm very happy I found this place and will use them again. Thank you

Date of experience: February 7, 2020
New York
2 reviews
0 helpful votes
Follow Au G.
Unfollow Au G.
Send Message
Share Review
Report Review

Satisfying Gift
June 15, 2021

I bought one Congratulations basket and one Mother's day basket - both recipients were thoroughly pleased. I would recommend service to others and even for myself pampering

Date of experience: June 15, 2021
West Virginia
1 review
0 helpful votes
Follow Rita S.
Unfollow Rita S.
Send Message
Share Review
Report Review

I ordered the large Easter basket and had it delivered to my granddaughter who was overjoyed with the beauty and quantity of goodies. The basket was delivered on the exact day I requested. Thank you.

Date of experience: April 6, 2020
Michigan
1 review
3 helpful votes
Follow Kim H.
Unfollow Kim H.
Send Message
Share Review
Report Review

I ordered a gift basket for a friend in the hospital. Unfortunately, the hospital staff thought it was for them and they ate everything. Once they realized it was for her, they took up a collection and sent her the exact same gift basket to be sent to her home as she was being released the next day. The original basket cost $109.00 and had 27 or 29 different items, including whoopie pies and brownies. The replacement gift basket had 11 cookies, straw-like filler and carboard. My friend called customer service and was told they would send the right basket this time. Once again, 11 cookies, straw, cardboard to elevate the straw to make it appear fuller. I spoke to Nicole in customer service. She asked me to e-mail her the pictures of both wrong baskets. She had the audacity to suggest my girlfriend didn't lift the straw to look for the missing products. Then she suggested the contents must have shifted in transit. I told her they would have magically had to shift outside the plastic wrapping, then outside of the shipping box. This means they are shifting around two Fed Ex trucks now. She never responded to my e-mail.

Date of experience: March 23, 2022
Pennsylvania
1 review
0 helpful votes
Follow Stephen W.
Unfollow Stephen W.
Send Message
Share Review
Report Review

I ordered a craft beer bucket gift basket for a beer loving friend of mine. He loved it! It was a great idea for a Fathers Day gift from one beer lover to another!

Date of experience: July 14, 2021
Massachusetts
1 review
0 helpful votes
Follow Lori C.
Unfollow Lori C.
Send Message
Share Review
Report Review

I've used Gourmet Gift Baskets on several occasions. Everyone who has received the baskets has raved how good the snacks were. The baskets always arrive on time. Awesome gifts!

Date of experience: May 6, 2019

Overview

GourmetGiftBaskets has a rating of 2.7 stars from 474 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GourmetGiftBaskets most frequently mention and credit card. GourmetGiftBaskets ranks 3rd among Gift Baskets sites.

service
179
value
180
shipping
180
returns
40
quality
175
This company does not typically respond to reviews