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Gordon Electric Supply has a rating of 4.7 stars from 6,590 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gordon Electric Supply most frequently mention customer service, timely manner and good condition. Gordon Electric Supply ranks 1st among Electronic Component sites.
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Fast delivery, customer service reached out to let me know they had limited stock and couldn't ship everything I needed, along with a lead time of when they expected more stock in, which was greatly appreciated and gave me plenty of time to look for alternative options.
Had to request a new unit as the one received via this shipment was defective. Intermatic via your (Gordon Electric Supply) is sending a new replacement. Should receive it today before noon. Defective unit return label has been received and I will ship the defective unit back to Gordon Electric Supply INC, ASAP.
Gordon Electric Supply INC customer service (Asley) was understanding and made sure my new unit was sent to me express. Very good support from her.
I placed an order for 2 items. I needed these parts for a project in a little over 2 weeks. There was no tracking numbers, no estimate on delivery dates. They arrived on the day they were needed for the project but i was expecting them a week earlier. I contacted them and no response. Definitely not ideal customer service. Id buy somewhere else next time.
Easy order process, great delivery time, no hassles whatsoever, just a little imperosnal but the important part went speedy, reliable and efficiently. Keep it like that and look forward on a next order.
Great customer service! Placed online order and we received the material within two days - order complete.
Yes, I received the replacement on the Timer. Great customer service and shipping. Thank you for your quick turnaround.
Exactly what I ordered. Processed and shipped order quickly with great communication on order status.
GOOD CUSTOMER SERVICE, AS LONG AS THE PRICE STAYS GOOD NO REASON TO GO ANYWHERE ELSE. GOOD FOLKS
GOOD CUSTOMER SERVICE, AS LONG AS THE PRICE STAYS GOOD NO REASON TO GO ANYWHERE ELSE. GOOD FOLKS
I couldn't find these anywhere until I checked on Gordon Electric. All four items delivered when promised and new. Thanks!
They found the exact part that I needed, had it brought in from the manufacturer and shipped out to me quickly. Thank you!
It was a good experience they were easy to find and order, I had no problems finding what I needed. We have ordered these several times without any problems.
Gordon Electric had the item I needed and I received it without delay. It worked perfectly. Very glad to have found out about this company.
They had the lights I needed.
The price was affordable.
Delivery was quick.
I was very pleased. I would gladly use them again the next time I need lighting.
Needed to buy supplies for running electrical to my new 30'x50' shop. Very reasonable price. Ordered online. Shipped direct to the house. No issues at all.
Good website. Fast service. They had what I needed and shipped it out in a timely manner. Works for me.,...,...
Great prices fast shipment but little high, overall great experience buying...
Ordering was easy, however it was a good thing that this item was not needed right away. When it say a 7 to 10 days before shipping, they waited till the 11th day to ship. Should, have paid for expidited shipping. This order was placed on the 10th of March and was just delivered today the 25th of March. Next time I'll pay attention to how long it takes to ship and add 5 days.
The exact part I needed was in stock, reasonably priced, easily ordered, and promptly delivered.
Needed a special part not stocked at the local supply houses and Gordon Electric Supply had it in stock, shipped out promptly and arrived on time. Thank you Gordon Electric.
All was rec'd on January 28th, 2025. Only thing that I can comment on, is the delivery time. Order was placed Jan. 15th. It would be nice if the process time could be improved a bit.
Answer: They offer refunds but will scam you of your time -- they put literally every electrical part to ever exist on their website and sell it to you... then they try and order it from the manufacturer. They sell you items that they don't have.