• Good Seat Tickets

Overview

Good Seat Tickets has a rating of 3.79 stars from 804 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Good Seat Tickets most frequently mention service fee, great experience, and easy process. Good Seat Tickets ranks 11th among Tickets sites.

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What reviewers want you to know

Positive highlights

  • I saved what I would consider a decent chunk of funds by going through Good Seat Tickets.
  • Although the service fee seems a bit expensive we are pleased we were able to obtain the tickets we wanted.

Critical highlights

  • The customer service was extremely rude and the whole company is a scam.
  • I had no questions whatsoever regarding where to input my credit card number, what a shock.
How would you rate Good Seat Tickets?
Top Positive Review

“It was fast and easy.”

Justin S.
12/10/19

Easy and fast. I will DEFINITELY become a repeat customer. I've used other ticket purchasing companies in the past and this was by far the best experience I've had yet. Thank you.

Top Critical Review

“DO NOT BOOK!”

David K.
1/2/20

They charged my credit card, then sent me an email saying "There's been an error processing your request". Still not having heard back from them on the day of the show, we rang them. They said "We'll send you your tickets in 1hr". I waited 2hrs and called, they then said "Sorry, there are no tickets left for that show tonight". They gave me a refund, but why charge me in the first place if you can't guarantee tickets?!

Reviews (804)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (49) seat tickets (29) service fee (45) purchase tickets (33) credit card (20)
Thumbnail of user justins459
1 review
15 helpful votes
December 10th, 2019

Easy and fast. I will DEFINITELY become a repeat customer. I've used other ticket purchasing companies in the past and this was by far the best experience I've had yet. Thank you.

Thumbnail of user kayleyl2
1 review
9 helpful votes
March 8th, 2020

Compared to other ticket websites, prices were cheaper. Fast service, but hoping I get my tickets once time for the concert!

Thumbnail of user danielc1435
1 review
14 helpful votes
February 11th, 2020

Great site. Was gonna use LiveNation but i saw that these tickets were half the price. However it is inconvenient that the tickets do not actually get to me until the day of the concert.

Thumbnail of user davidk1200
1 review
12 helpful votes
January 2nd, 2020

They charged my credit card, then sent me an email saying "There's been an error processing your request".
Still not having heard back from them on the day of the show, we rang them. They said "We'll send you your tickets in 1hr".
I waited 2hrs and called, they then said "Sorry, there are no tickets left for that show tonight".
They gave me a refund, but why charge me in the first place if you can't guarantee tickets?!

Thumbnail of user angeliquef1
1 review
0 helpful votes
December 12th, 2017

This was an extremely easy purchase. We are excited and cant wait to get our tickets. Definitely looking forward to the game.

Thumbnail of user mandyv7
1 review
0 helpful votes
March 15th, 2018

Glad I found this app. I will definitely be using this app in the future. I dont like that you have to give your review before receiving your tickets

Thumbnail of user albertov21
1 review
1 helpful vote
March 27th, 2019

They use the bait and switch strategy. Offers you tickets at a lower price but guess what in few hours you'll get and email saying those tickets were no longer available and they'll offer you different seats which are priced originally the price you have paid and there is a chance of another change but you can't cancel your order basically telling you (you're stuck with it now). Pretty cool trick they use...

Thumbnail of user michala10
1 review
9 helpful votes
January 18th, 2020

That's my first time when I book ticket by this site, soI hope it will be great! I really believe that!

Thumbnail of user jasont121
1 review
1 helpful vote
December 10th, 2017

Wish I was informed about the service fee sooner, may have impacted my decision, its not cool that you have to find out about it after you get to the final step of the order, it just shows up with no prior notice.

Thumbnail of user melaniew97
1 review
0 helpful votes
March 14th, 2019

Great idea to have the mobile ticket choice! I didn't have any problem with the process acceptance. It was accurate and I received my tickets in a timely manner. Good job! Thank you!

Thumbnail of user maxiej4
1 review
1 helpful vote
May 11th, 2018

Very easy access to the site and very affordable and fitted my budget. I was looking for the price to be higher than what I paid for. Thank you so much.

Thumbnail of user kelseye2
1 review
0 helpful votes
September 29th, 2017

I hope it purchased really good seats because this will be my second time seeing this artist live and I hope its as good as the time seeing at hard rock in universal.

Thumbnail of user sheenah27
1 review
14 helpful votes
February 19th, 2020

All in all I got my tickets however if a digital copy could be available without waiting through the box office wpuld be highly recommended! Thanks for getting us a cheaper deal in the long run yall were the cheapest I found and I looked for days! Have a blessed day!

Thumbnail of user patrickb137
1 review
0 helpful votes
November 17th, 2017

Easy to shop but high surprise fees. Easy to shop and and easy access to find. But having to write a review to confirm is a little much. So fees plus confirm is a lot.

Thumbnail of user jasonm843
1 review
0 helpful votes
November 7th, 2019

The transfer fees and such were a little expensive and been over a 12 hours and still havent received my tickets.

Thumbnail of user miguelb93
1 review
0 helpful votes
October 23rd, 2019

This was a very good website, I was just nervous on how cheap the tickets were. I was also overwhelmed with all the emails I got purchasing tickets.

Thumbnail of user mariaf569
1 review
1 helpful vote
October 19th, 2020

Bought my ticket for a concert, which was postponed twice but their customer service rejects a refund. It's difficult to get someone in line to begin with, than they are rude and overwhelmed. I wish I would have never bought with them. In addition, we bought their insurance in case we cannot.go which is useless because they also do not refund for postponed concerts. You will spend hours trying to resolve issues and that is not worth the money while other companies refunded with no issue.

Thumbnail of user laureng66
1 review
0 helpful votes
October 21st, 2017

Good and quick but somewhat confusing due to not being able to change choices like ticket protection.

Thumbnail of user oliviag46
1 review
1 helpful vote
July 31st, 2018

The tickets are cheap but come with pricey fees and about 3 of them. Out of all the websites and apps for tickets these were marketed as cheapest. It was fast and easy to get them.

Thumbnail of user dorag21
1 review
0 helpful votes
December 3rd, 2019

God bless you all always because I thank our father for everything and everyone in our life's and life is beautiful to not take a chance to meet your favorite artists

Thumbnail of user gilberts30
1 review
0 helpful votes
March 19th, 2018

I was very pleased with using this website, it was easy to navigate, convienant and friendly. I will definitely use this website I'm the future.

Thumbnail of user denisew282
1 review
9 helpful votes
January 6th, 2020

I searched and compared several sites and Good Seat Tickets averaged $45 lower prices on this row of seats.

Thumbnail of user madisona30
1 review
0 helpful votes
January 27th, 2020

It was a good experience and I thought it was pretty easy to find the tickets that I was looking for

Thumbnail of user davidl492
1 review
0 helpful votes
December 3rd, 2017

Ticket prices are great until you checkout and added 75.00 per ticket extra. I don't know that I will use this site again.

Thumbnail of user chrisr266
1 review
0 helpful votes
November 17th, 2017

Good very helpful the added charger could have been a little lower than thirty per ticket. Thank you

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3.8
804 reviews
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