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Good Seat Tickets

How would you rate Good Seat Tickets?
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California
1 review
1 helpful vote
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Not recommended
October 19, 2020

Bought my ticket for a concert, which was postponed twice but their customer service rejects a refund. It's difficult to get someone in line to begin with, than they are rude and overwhelmed. I wish I would have never bought with them. In addition, we bought their insurance in case we cannot.go which is useless because they also do not refund for postponed concerts. You will spend hours trying to resolve issues and that is not worth the money while other companies refunded with no issue.

Date of experience: October 19, 2020
Massachusetts
1 review
14 helpful votes
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Digital copies
February 19, 2020

All in all I got my tickets however if a digital copy could be available without waiting through the box office wpuld be highly recommended! Thanks for getting us a cheaper deal in the long run yall were the cheapest I found and I looked for days! Have a blessed day!

Date of experience: February 19, 2020
Idaho
1 review
4 helpful votes
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DON'T buy tickets from this site until you have checked Ticketmaster prices. Ticketmaster's price for the same seats (actually one row forward) would have been $150.00 CHEAPER.
Do your research. Very frustrating experience. Company doesn't provide an opportunity to review or rate your experience after purchasing from them either... no surprise there.

Date of experience: November 7, 2013
Virginia
1 review
6 helpful votes
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They basically literally ripped us off...
Took $300 off our account for tickets we never received... and then did not want to refund our money back... :) charming, isn't it?
Seriously, get your tickets from somewhere else, this is the worst customer service ever...
Or at least now you've been warned...
J

Date of experience: April 27, 2017
California
1 review
1 helpful vote
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Only received email notification of purchase. Have not received tickets yet, of course. I hate paying a third of the ticket price in fees. This is why many people including myself don't go to shows and concerts more often.

Date of experience: May 2, 2019
New Jersey
1 review
0 helpful votes
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Hopefully everything will go so smoothly each time I utilize this electronic agency. Some of these are better than others. Some such agencies prefer to play technological hide-and-seek, which I avoid. Rich Sternberg

Date of experience: December 18, 2017
Ohio
1 review
0 helpful votes
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EASY
November 14, 2017

Very easy to follow web site. They provided a lot of instructions which was great because this was my first time using flash seats. I will always buy through flash seats. The service charge is worth the peace of mind buying on line and not getting ribbed off.

Date of experience: November 13, 2017
California
1 review
1 helpful vote
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People, please don't buy tickets from these crooks. Once you buy them there is nothing you can do to get your money back regardless of what happens next, even when it's their fault!

They promised to e-mail the tickets in a timely manor, that didn't happen and it cost me over $671.28 for 3 tickets that never arrived in time.

Good Seat Tickets is located at 1490 S Price Rd., Chandler, AZ, ******* look for the three story, brick and glass building at the intersection of Price and Willis.

Date of experience: October 24, 2019
Tennessee
1 review
1 helpful vote
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Ordered tickets over 2 months ago. We are two days from the event that is a 10 hour drive from my home and no tickets. I have called repeatedly and I'm told the "team" will contact me to solve and no one has followed up. These are almost $500 in tickets which the majority of the cost is service fees. Beware they appear to be crooks. Zero stars would better represent this site.

Date of experience: October 4, 2017
Oklahoma
1 review
0 helpful votes
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Very quick & simple
September 18, 2018

The ordering process was very easy. My tickets were in my email within 5 minutes. Only negative thing to say is that the convenience fees were a little too high. But overall a great experience & I would purchase from here again.

Date of experience: September 18, 2018
Arizona
2 reviews
1 helpful vote
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Wow!
November 15, 2017

I don't buy a lot of tickets online, but this site is wonderful.It was easy to use. Great seats, good price and great service.My tickets were in my hand within 3 days of purchase. Awesome! Thank you. I will be doing business with this company again.

Date of experience: November 14, 2017
Texas
1 review
2 helpful votes
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Worst Company ever.
March 10, 2017

I been fighting with Paypal trying to get me a refund since I first bought them! I wanted to cancel 5 minutes after buying. Taking someone's hard earn money is what crooks do, only difference they don't have a gun.

Date of experience: March 10, 2017
Maryland
1 review
11 helpful votes
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Don't get me wrong, I'm sure a good chunk of the site is filled with fraud. I actually looked at reviews the day of (yesterday) the concert and got super freaked out about my tickets being fake or something. I spent the entire 3 hour car ride being super paranoid about it but, alas, I got in just fine. I ordered the tickets, they were emailed to me a lot earlier than they said they would be, everything went swell. I hope other users avoid fraud!

Date of experience: January 23, 2017
Washington
1 review
1 helpful vote
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Bait and switch
March 27, 2019

They use the bait and switch strategy. Offers you tickets at a lower price but guess what in few hours you'll get and email saying those tickets were no longer available and they'll offer you different seats which are priced originally the price you have paid and there is a chance of another change but you can't cancel your order basically telling you (you're stuck with it now). Pretty cool trick they use...

Date of experience: March 27, 2019
New Hampshire
1 review
0 helpful votes
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Tickets were about $30 less than other sites. There was still a service fee but it was 39$ compared to the typical $45. I got my tickets super fast and was able to pay through pay pal which makes me feel safe. All and all I will def. Come directly back to this website when purchasing my next tickets. Which is right around the corner. Better start looking!

Date of experience: March 27, 2018
Georgia
1 review
1 helpful vote
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I was gonna give this site a great review until it made me sit here and type out one hundred characters on a review. On the other hand I could only buy 2 or more tickets from origin site and only needed 1 so I came to you guys. Thanks but should clean this part of the process up.

Date of experience: March 19, 2018
Texas
1 review
13 helpful votes
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I order the tickets online, which I've never done before and was very nervous because they had 2 weeks to get the tickets to me. I was totally surprised when they came in the mail just 3 days after purchase. It was a very thrilling and happy time for my daughter and I. Please don't hesitate about this site. They are very good and very dependable. Thank you so much and everyone trust these people.

Date of experience: October 29, 2017
Colorado
3 reviews
2 helpful votes
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Fast and easy
December 23, 2017

No matter where you buy tickets from for any venue, you will have to pay a service fee and taxes. The low ticket prices on this site gives you about $20.00 lower rate for the actual ticket price, so when they add the additional fees and taxes your still paying less.

Date of experience: December 22, 2017
South Carolina
1 review
0 helpful votes
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First time using this service, hoping things go smoothly and the seats are exactly what I ordered. The surcharges were super expensive, will write review after I attend to ensure things go as expected.

Date of experience: June 20, 2018
Colorado
1 review
0 helpful votes
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Life Savers!
March 24, 2018

Waited for about a good 3 years since the last time Romeo Santos came! Getting tickets with yall are super affordable & great seats also! I couldnt thank you guys enough to make my dream come true to see him again!

Date of experience: March 23, 2018

Overview

Good Seat Tickets has a rating of 3.4 stars from 804 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Good Seat Tickets most frequently mention service fee, great experience and easy process. Good Seat Tickets ranks 12th among Tickets sites.

service
13
value
15
shipping
11
returns
8
quality
15