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Good Seat Tickets

How would you rate Good Seat Tickets?
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Texas
1 review
0 helpful votes
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Happy
November 29, 2017

Very pleased how easy it was to buy and figuring were we would of liked to sit. The prices wasnt bad at all and I believe Ill enjoy every minute of that game. It will be my first time and I cant wait for the opportunity to be watching my favorite team.

Date of experience: November 28, 2017
Oklahoma
1 review
0 helpful votes
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Easy and good price
December 2, 2019

Was a bit cheaper than purchasing directly through Ticketmaster. I didn't realize they would be transferred to me through Ticketmaster but received the notification in my email and all I had to do was accept them.

Date of experience: November 30, 2019
India
1 review
3 helpful votes
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This was my first experience buying tickets to a sporting event online. I visited many web sites and read a lot of customer reviews. The web site was relatively simple to use. Bottom line - Great experience - Good Seat Tickets will be my first stop for tickets in future.

Date of experience: January 15, 2013
Utah
1 review
15 helpful votes
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I bought two tickets to Dashboard Confessional before seeing these reviews and was a little worried, but went with it anyways. I called the number to confirm I had the tickets and where I was going to pick them up. They told me an hour before at "will call". Yet again I was a little nervous, but I showed up and they were there! So here in Utah it worked out great hah. You get hit with the fees and everything but it was worth it. Keep in mind I bought them 1 day before the actual event. Still worked out great (: Thank you!

Date of experience: July 19, 2017
India
1 review
6 helpful votes
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I have purchased tickets from a lot of other websites but GoodSeatTickets.com rocks. You can tell they really care. They delivered my tickets really fast. The customer support is what sets them apart from their competitors.

Date of experience: February 7, 2013
India
1 review
14 helpful votes
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I recently used Good Seat Tickets to purchase tickets for the Wicked show in NYC. I am completely satisfied with the results. The ordering process worked smoothly for me and my tickets were shipped promptly. When I received my tickets, they were exactly what I ordered. I will definitely be using them again for future ticket purchases.

Date of experience: January 30, 2013
Virginia
1 review
6 helpful votes
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They basically literally ripped us off...
Took $300 off our account for tickets we never received... and then did not want to refund our money back... :) charming, isn't it?
Seriously, get your tickets from somewhere else, this is the worst customer service ever...
Or at least now you've been warned...
J

Date of experience: April 27, 2017
California
1 review
1 helpful vote
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People, please don't buy tickets from these crooks. Once you buy them there is nothing you can do to get your money back regardless of what happens next, even when it's their fault!

They promised to e-mail the tickets in a timely manor, that didn't happen and it cost me over $671.28 for 3 tickets that never arrived in time.

Good Seat Tickets is located at 1490 S Price Rd., Chandler, AZ, ******* look for the three story, brick and glass building at the intersection of Price and Willis.

Date of experience: October 24, 2019
Tennessee
1 review
1 helpful vote
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Ordered tickets over 2 months ago. We are two days from the event that is a 10 hour drive from my home and no tickets. I have called repeatedly and I'm told the "team" will contact me to solve and no one has followed up. These are almost $500 in tickets which the majority of the cost is service fees. Beware they appear to be crooks. Zero stars would better represent this site.

Date of experience: October 4, 2017
Utah
9 reviews
125 helpful votes
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THIS WEBSITE IS A SCAM
January 31, 2016

They sold tickets to us at 230% of face value for a show that isn't even sold out. Then they charged a $30 service fee and $15 delivery fee. We ended up paying $184 for what should have been $66 tickets.
Complete rip off. The lady on the phone said that people basically just scalp tickets on the website for whatever price they want and I said "isn't that illegal?" She said "right." Not sure if she is just incompetent or just admitted to them running an illegal website but either way, this site should be avoided at all costs.

Date of experience: January 31, 2016
Maryland
1 review
2 helpful votes
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Don't Use Them!
June 9, 2020

They don't even deserve a one star rating but I had to put something.

With the pandemic going on, people out of work and all concerts being cancelled or postponed. Good Seat Tickets will not offer a refund even though my concert is in definitely postponed.

DO NOT USE GOOD SEAT TICKETS.

Date of experience: June 9, 2020
Washington
1 review
1 helpful vote
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Bait and switch
March 27, 2019

They use the bait and switch strategy. Offers you tickets at a lower price but guess what in few hours you'll get and email saying those tickets were no longer available and they'll offer you different seats which are priced originally the price you have paid and there is a chance of another change but you can't cancel your order basically telling you (you're stuck with it now). Pretty cool trick they use...

Date of experience: March 27, 2019
South Carolina
1 review
1 helpful vote
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Scammers
October 5, 2017

Customer service is terrible, won't give you a refund even if it was their screw up. Stay far far away from this website. Stay far away from any resell website, there's too much of an opportunity for them to scam you. Buy directly from the source. Had to cancel my whole account to keep them from getting my hard earned money. When I called customer service, the rep I got was incredibly combative from the start, didn't even offer up a way to help or anything. Ridiculous. I ended up buying valid tickets from the direct source... do not mess with these idiots.

Date of experience: October 5, 2017
California
1 review
9 helpful votes
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Purchased football tickets from them. Bought nine tickets three worked. We got to stadium and they said tickets scan was no good. There were three hundred other purchases on the same seats they told us this happens all the time nothing they can do so whoever entered first with the ticket were allowed in everyone else out of luck. During the game no one in the seats we purchased. Just one horrible experience. Fraud fraud fraud. Called good seats back they act like its our fault. Still trying to get our money back

Date of experience: September 16, 2015
Texas
3 reviews
0 helpful votes
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Please do not use good seat ticket.com they will not give you a refund even with insurance and justification. Poor customer service. Only buy if you can afford to loose your money. Gave runaround for over s month. Will not respond to your requests. Buy from Ticketmaster only. This company are scam artist.

Date of experience: February 15, 2019
Connecticut
1 review
0 helpful votes
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Think twice about ordering from good seat tickets. I ordered Hamilton ticket and thought I was good to go. Two day after I order i received email that basically told me they would refund my money because tickets are no longer available. So by the time I found this out ticket we're sold out. Called customer service and was told that there was nothing they could do. I will never use there services again.

Date of experience: September 11, 2018
Wisconsin
1 review
2 helpful votes
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They listed rows "G through A" at the front of the stage for a concert. They sent me general admission grass seats for 230 bucks?! NO WAY! SCAMMERS. Tried to call and absolutely no help. They said I needed a screen shot of it to show them the mistake that they made. Obviously most sites know what seats people purchase and general admission is obvious. They said "just wait for an e mail" that by the way takes 72 hours for them to tell you you cannot be reimbursed and they don't have the tickets anyway.

Date of experience: February 25, 2018
New York
1 review
3 helpful votes
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November 16,2017 I came to Nassau Coliseum with my family to watch Disney on ice however upon arrival I was told my tickets were not valid due to someone else using the tickets... two people at that! My daughter stood on the line and started panicking and crying, I was then ask to repurchase another sets to tickets prior to spend over hundred dollars for a family of three. I am in disbelief, saddest and shocked and felt robbed at the same time. I thought I was saving money instead I overspent.

Date of experience: November 16, 2017
Arizona
1 review
5 helpful votes
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This company is a total scam. They do not tell you about hidden service and delivery fees until AFTER your credit card has been charged. All sales are final so you are screwed. Customer service is a joke - will not cancel sale and give you money back. All these good reviews on here are more than probably posted by the company. Do not believe them. I

Date of experience: February 28, 2014
Virginia
1 review
0 helpful votes
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I put the tickets in my cart and after entering my payment info, I received a notice that the price increased by $20 per ticket. Also, nothing in the origins listing said anything about "limited view" or "partial view". Now the confirmation email says this. Very disappointed and probably won't use this site again.

Date of experience: July 5, 2019

Overview

Good Seat Tickets has a rating of 3.4 stars from 804 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Good Seat Tickets most frequently mention service fee, great experience and easy process. Good Seat Tickets ranks 12th among Tickets sites.

service
13
value
15
shipping
11
returns
8
quality
15