Hello, i ordered 2 bags last May 23,2017 but they have not arrived yet until now. I did
Not received any sms or email. But upon checking the status of my orders it says delivered since May 24,2017. How long does it take for the delivery? Just wondering because Lazada and Zalora would do it for less than 5 days every time i buy from them.
Ordered a dash cam. What i received was like a toy! No camera. No battery. In other words, it is NOT a dash cam. Many times i communicated with them and no one picked up the return item. Never again will i order from goods.ph! Actually, the rating should be zero.
I ordered an item and it took forever to be delivered. Once the item is at my doorstep, the delivery man was asking for payment since the note said COD. Really! I paid the item in full via paypal and they placed a note for COD?
Worst online experience ever
I ordered items on Oct. 20 and I still haven't received them. It's been 7 weeks to be exact and they haven't shipped my items! Their customer service sucks as they provide me with wrong information! They said that the order is on it's way, then after following it up they told me that they are still waiting for the items to be completed! So how cool is that?! And now I'm asking for a refund and they are ignoring me! DO NOT ORDER FROM THIS SITE! Not worth your time and money.
It's nice to know comments with Goods.ph. I also ordered three bags last October 27,2016. The mode of payment that I opted to was COD. When I checked the status of my orders, it was stated waiting for payment but they confirmed my orders. Up to now, my orders did not arrived so I just cancelled it. The best thing is that, I did not opted to pay. Atleast, I did not lost anything,
I had concerns over the lack of information on some items that was very relevant to if the item was suitable for my purpose. I tried 5 times to contact them. Evey email that I sent was returned. And that from their listed CONTACT EMAIL. NO Customer Service listed! Smells of high level rip offs. BEWARE
(1) They compete with their own merchants by offering free shipping for their own products. (2) If a product is salable they also sell it themselves competing with their own merchants (3)They add hidden fees to their merchants' sales making products from their own merchants less profitable. (4) They finance their free shipping for their own products by overcharging their own merchants and continuously look for new sucker merchants. (5) They only buy their products from Divisoria and resell them using bad business practice to offer them at lower price. (6) They also say you don't have to withdraw your money immediately (from sales) and can withdraw later - but later your money is gone, like being robbed. If they can do this to their merchants they can also do this to buyers as evidence by other reviews
I ordered nov 10,2015. It was written on their site that ordered will arrive by 10-14 days. I paid my orders thru bpi. But until now i haven't received it. They told me it will be 5-6 weeks but until now it's already 6 weeks. Even feedback from them! I received NOTHING. I call them everyday but they are not answering the phone!
I ordered backpack/school bags for an outreach program. When i placed the order it all went thru. I even got bulk order discount! Payment was debited from my pay-pal account very quickly. Bank payments and all. Only to find out... they don't have the stock! They wanted me to change my order to different backpack they have, so okay I agreed, they even took off the discounts they gave me and made me pay some more. Okay... I'm thinking, for the kids... they will be happy to have new school bags. I will deal with this. Now its been more than a month of following up and it has not arrived. During holy week they said they could not ship it yet because of the holy week. Now I try to email them, they do not even reply anymore! I don't have anymore funds to buy more school bags. I worked hard and did overtime to put together school supplies and school bags for kids back home.
I ordered a smartwatch 3 times and I was also charged 3 times and it did not arrive at all. After I was charged, the order status has been changed to cancelled/ uncollected.
I've tried purchasing here in goods.ph and I'm very happy about their newest products. Their gadgets are more affordable compared to other online shopping sites like shopinas, weemall, itruemart etc. Great customer service experience. Website's speed need to improve but the user interface is good.
We ordered last November 24,2015 and pay via credit card. However, it took 1 week before they process it and we follow-up regarding on our order and 1 of the customer service said that our item is not complete or out of stock but when we checkout the item its available.
We decided to full refund because of their poor-service! And the refund tooks 2 months and it was so delayed and inconvenience. They refund our money but in installment way. That sucks dude! Very very unprofessional. For those who want to avail products in goods.ph forget it. Service Sucks!
Hi Christian, we appreciate your feedback. Sorry for the delay and inconvenience you experienced. While a few item availability is not fully guaranteed for certain items depending on the shipment from our suppliers, rest assured that the management is constantly looking at improving its platforms and processes that would benefit valued customers like you. Kindly bear with us as we push for these improvements, and hopefully live up to our brand's mission and vision. Thank you.
I got my order! I avail the valentines promo and bought the bag for 4pesos only!: P
They are like lazada. They send sms for the delivery date and arrival of item.
Last August I order Owl bag, after I paid the item the customer service is very accommodating they call for address confirmation, call on the day of delivery and call again to know and secure if I already received the item :) Good job guys! Looking forward to order more ;)
They delivered a different design and it took 3 months for them to make the refund! They had my bank details and still not refunding until finally on the 3rd month I offered that the refund be made with Cebuana! Jusko pwede naman pala sa ibang paraan di kagad sila nag suggest! Tapos nasa kanila na yung bank details ko anobayan! Also, the seller is not so accommodating they will reply after several days or even almost a week! Tsaka bakit hindi makapag write ng review?!
It took me a week to receive my order. Only to find out that what they've sent me are totally different from what is posted. I've ordered 3 blouses from 2 different sellers pera isa lang dun ang tama. Yung dalawa ibang iba sa binili ko. Super laki pa ng size. Ipapamigay ko na lang kesa masayang. Sayang lang ang pera! Madaya ang ibang seller nila.
I ordered a watch. In the description or product details says that the item is a genuine leather, water resistant, has a calendar, multiple zone and compass. But the item that i have recieved is so much different from the description and their pictures. The calendar doesn't move, just a design. It has no brand name in the picture (which is why i liked it) but the one that had arrived has "Curren". The leather in the picture is thicker than the one i got. Also the leather color at the picture is brown and the metal is matte black. But the one that i got is nearly orange and gloss black. I am very disappointed. You shouldn't be uploading an original item and selling an immitation. This is my first time buying at goods.ph. And it was very unpleasant.
Ang tagal kase ng delivery wala man lang confirmation kung kelan idedeliver... paki cancel nalang kung pwede. Ito po yung order # ************** thank you
I bought 3 bags and an umbrella and I noticed that they were imitations and not a good quality products.
Please cancel my order, Its not authentic & its not what i want, i just ordered it last night but i highly doubt it. Thank you.
Overview
Goods.ph has a rating of 1.6 stars from 34 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Goods.ph most frequently mention and customer service. Goods.ph ranks 727th among Discount Shopping sites.
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- Pasig, Metro Manila, Philippines
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Krizelle, sorry for the trouble caused and the fact that we could not support all the sales order from last year's busy season. Kindly get in touch with us at inquiry@goods.ph so we can probe into what happened to your order. If you still have your order number, you may also include it in the email. Thank you!