Hello, i ordered 2 bags last May 23,2017 but they have not arrived yet until now. I did
Not received any sms or email. But upon checking the status of my orders it says delivered since May 24,2017. How long does it take for the delivery? Just wondering because Lazada and Zalora would do it for less than 5 days every time i buy from them.

Ordered a dash cam. What i received was like a toy! No camera. No battery. In other words, it is NOT a dash cam. Many times i communicated with them and no one picked up the return item. Never again will i order from goods.ph! Actually, the rating should be zero.

It's nice to know comments with Goods.ph. I also ordered three bags last October 27,2016. The mode of payment that I opted to was COD. When I checked the status of my orders, it was stated waiting for payment but they confirmed my orders. Up to now, my orders did not arrived so I just cancelled it. The best thing is that, I did not opted to pay. Atleast, I did not lost anything,

One of the best online shopping store to look for but I think they should change their practice on the costly and late delivery, it's a big turn off!

I ordered a smartwatch 3 times and I was also charged 3 times and it did not arrive at all. After I was charged, the order status has been changed to cancelled/ uncollected.

I've used goods.ph several times to primarily order foodstuffs. They have a decent selection of many items and prices are, for the most part, good.

The only downside is the order to delivery time frames. They are woefully slow. From placement, to payment to final delivery can take well over 10 days and often 2 weeks. My guess being they aren't warehousing stock, or keep them very small. They don't sell perishable items so keeping a robust inventory would not jeopardize foodstuffs.

They are a very proactive business in that they have corrected issues quickly, contacted us when an item isn't available to offer replacement items. And once when there was a moderately serious situation with delivery they not only corrected the situation within minutes, a member of management contacted me to apologize for the problem.

Overall goods.ph is a viable, on-going concern who I use to order various types of foodstuffs for the family. I just take into account that any orders will take at least 10 days to arrive. (as an FYI, delivery is just outside Metro Manila area). Customer service is very good to excellent with management that seems genuinely concerned with customers. They just need to reduce the order to delivery process down to 2-3 days not 1-2 weeks.

3 stars for being an "OK" online business.

UPDATE

Goods.ph seems to have removed foodstuffs from their website offerings. As this is what brought me to their website it's a disappointment they've stopped offering foodstuffs. Was always hopeful they'd resolve their logistics and delivery issues and become the "go to" website in the Philippines for online grocery products.

And their electronics offerings seem to be more discontinued items rather than newer inexpensive mobility devices. There are better offering elsewhere.

I haven't made any recent purchases since they stopped offering foodstuffs. Their other products have not interested me lately and that means I'm viewing this website less and less. Without the grocery items it's not really worth my time anymore to shop Goods.ph

Lose a star down to 2 stars now as of August 2016

I've tried purchasing here in goods.ph and I'm very happy about their newest products. Their gadgets are more affordable compared to other online shopping sites like shopinas, weemall, itruemart etc. Great customer service experience. Website's speed need to improve but the user interface is good.

(1) They compete with their own merchants by offering free shipping for their own products. (2) If a product is salable they also sell it themselves competing with their own merchants (3)They add hidden fees to their merchants' sales making products from their own merchants less profitable. (4) They finance their free shipping for their own products by overcharging their own merchants and continuously look for new sucker merchants. (5) They only buy their products from Divisoria and resell them using bad business practice to offer them at lower price. (6) They also say you don't have to withdraw your money immediately (from sales) and can withdraw later - but later your money is gone, like being robbed. If they can do this to their merchants they can also do this to buyers as evidence by other reviews

I ordered items on Oct. 20 and I still haven't received them. It's been 7 weeks to be exact and they haven't shipped my items! Their customer service sucks as they provide me with wrong information! They said that the order is on it's way, then after following it up they told me that they are still waiting for the items to be completed! So how cool is that?! And now I'm asking for a refund and they are ignoring me! DO NOT ORDER FROM THIS SITE! Not worth your time and money.

I got my order! I avail the valentines promo and bought the bag for 4pesos only!: P
They are like lazada. They send sms for the delivery date and arrival of item.

We ordered last November 24,2015 and pay via credit card. However, it took 1 week before they process it and we follow-up regarding on our order and 1 of the customer service said that our item is not complete or out of stock but when we checkout the item its available.

We decided to full refund because of their poor-service! And the refund tooks 2 months and it was so delayed and inconvenience. They refund our money but in installment way. That sucks dude! Very very unprofessional. For those who want to avail products in goods.ph forget it. Service Sucks!

There is a chatbox on the app, but they do not reply. How can I cancel my orders? I worry for I have just purchased 2 powerbanks! I might waste my money. Please, let me know how to cancel. Ur help is appreciated.

I ordered an item and it took forever to be delivered. Once the item is at my doorstep, the delivery man was asking for payment since the note said COD. Really! I paid the item in full via paypal and they placed a note for COD?

Worst online experience ever

I ordered backpack/school bags for an outreach program. When i placed the order it all went thru. I even got bulk order discount! Payment was debited from my pay-pal account very quickly. Bank payments and all. Only to find out... they don't have the stock! They wanted me to change my order to different backpack they have, so okay I agreed, they even took off the discounts they gave me and made me pay some more. Okay... I'm thinking, for the kids... they will be happy to have new school bags. I will deal with this. Now its been more than a month of following up and it has not arrived. During holy week they said they could not ship it yet because of the holy week. Now I try to email them, they do not even reply anymore! I don't have anymore funds to buy more school bags. I worked hard and did overtime to put together school supplies and school bags for kids back home.

Customer service is horrible and shipping process - I ordered 5 items on Goods.Ph. As of this moment it is running 15days and they have stated on their site if you are within Metro Manila 3-5 Business days. I placed an order last 06/30 and they deduct the charges on my bank and until now I haven't receive any from my orders.

The chat representatives are not customer friendly. You have ranted already what happen and they will ask you to replace it and then they will ask you what is the product that I am replacing it looks like I am talking to an Automated Answering Machine thru chat.

Incredibly experience. Outrageous. I am not recommending this. I am discouraging you. Never ever try to do business on this site. This business is absolutely a GIGANTIC joke with no customer service and no mercy to customers.

What a big shame and I regret placing an order in this website. Wrong move.

Very wrong. Back ofd guys. Don't you ever ever try. Share it to others so you will not be victimize by this fraudulent site.

Liars and misleading site!

Awesome Online shop, Affordable Items & Customer Service are great. Happy Customer here :)

It took me a week to receive my order. Only to find out that what they've sent me are totally different from what is posted. I've ordered 3 blouses from 2 different sellers pera isa lang dun ang tama. Yung dalawa ibang iba sa binili ko. Super laki pa ng size. Ipapamigay ko na lang kesa masayang. Sayang lang ang pera! Madaya ang ibang seller nila.

I ordered a watch. In the description or product details says that the item is a genuine leather, water resistant, has a calendar, multiple zone and compass. But the item that i have recieved is so much different from the description and their pictures. The calendar doesn't move, just a design. It has no brand name in the picture (which is why i liked it) but the one that had arrived has "Curren". The leather in the picture is thicker than the one i got. Also the leather color at the picture is brown and the metal is matte black. But the one that i got is nearly orange and gloss black. I am very disappointed. You shouldn't be uploading an original item and selling an immitation. This is my first time buying at goods.ph. And it was very unpleasant.

They delivered a different design and it took 3 months for them to make the refund! They had my bank details and still not refunding until finally on the 3rd month I offered that the refund be made with Cebuana! Jusko pwede naman pala sa ibang paraan di kagad sila nag suggest! Tapos nasa kanila na yung bank details ko anobayan! Also, the seller is not so accommodating they will reply after several days or even almost a week! Tsaka bakit hindi makapag write ng review?!