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France
2 reviews
0 helpful votes
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GoFundMe is the best
January 9, 2022

I was able to get my fund up. It takes a little bit of time to get the picture to show up properly. It needs to be easier to set up the picture. I can recommend GoFundMe agency to you.

Date of experience: January 8, 2022
New York
1 review
0 helpful votes
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Correction Needed
September 10, 2018

I had made a mistake in my entry and it was handled swiftly and professionally! I had put the donation amount in the tip field and vice versa. I panicked but it was dealt with thankfully.

Date of experience: September 10, 2018
Nevada
1 review
0 helpful votes
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Gratitude=My Attitude
September 20, 2018

What is GoFundMe? GoFundMe is SUPERB customer service.
Easy user interface. Reliable website software. Excellent results.

What is my attitude? One of profound gratitude!

Date of experience: September 19, 2018
Canada
1 review
1 helpful vote
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Scum bag hack company that can't think for themselves. When you turn a blind eye to other protests that are actually divisive and penalize one that stands for unity, you are a hack company.

Date of experience: February 5, 2022
Texas
1 review
0 helpful votes
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Awesome Customer Service
September 8, 2018

I recently made a donation, and mistakenly added a much larger tip than I intended. I reached out to them, and got a response and a resolution within an hour. Impressive!

Date of experience: September 7, 2018
Australia
1 review
1 helpful vote
Follow Rosalba D.
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Not happy at all.
September 9, 2018

I asked for their help in creating a campaign page a basic campaign, and they cannot help. I am extremely unwell at the moment and need their help and they cannot do it. Not happy at all.

Date of experience: September 9, 2018
GoFundMe I. GoFundMe Rep
over a year old

We're sorry to hear you're unwell, Rosalba, and for the frustration with this. While GoFundMe is unable to run a campaign on your behalf, if you or someone you know is willing to become a campaign organizer and run the campaign, our team is here to offer any needed advice along the way. We truly do wish you all the best, and we'll be here to help if you're ready to get started.

California
1 review
0 helpful votes
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Fast response
September 10, 2018

Had an issue with my campaign and they fixed right away. They were fast and responsive. I was able to get my withdrawals and access to my account with ease

Date of experience: September 10, 2018
Canada
1 review
0 helpful votes
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Bad service
February 7, 2022

They didn't full fill there services agreed to. After people completed there end of the agreement GoFundMe failed to complete there side of that agreement

Date of experience: February 7, 2022
Florida
1 review
1 helpful vote
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Not anymore, communists
February 12, 2022

Never, ever again will we ever be using this site again. After our donations to the Canadian truckers were stolen - we will never forgive and never forget.

Date of experience: February 12, 2022
California
1 review
0 helpful votes
Follow Rene B.
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I know no ones responded to my hardship. But i know God will answer my prayers i will be home less by next. I have to overcome. God bless all of you at gofundme. Thank you!

Date of experience: September 7, 2018
Ireland
1 review
4 helpful votes
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Theft of Freedom Movement fund
February 5, 2022

Gofundme have blocked the 9million raised in the Convoy freedom movement 2022 donations raised.
They are not returning the money to the donators. This is theft on a huge scale.

Date of experience: February 5, 2022
California
1 review
0 helpful votes
Follow Lulu M.
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You should boycott go fund me. Lahaina needs the Money. It's a good cause. Someone open another same kind of business.

Date of experience: August 22, 2023
Pennsylvania
1 review
0 helpful votes
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Very understanding
August 31, 2018

They were very understanding and helped me with what i was having issues with. I will be using them alot but the only thing i am having problems with is raising money that i really need

Date of experience: August 30, 2018
Texas
1 review
0 helpful votes
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Excellent customer service! I would use GoFundMe again in a minute. I was able to raise over $1K and didn't expect to be able to do so. Thanks for everything you do!

Date of experience: September 3, 2018
Georgia
1 review
0 helpful votes
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Gofundme is heaven sent.
September 2, 2018

I was able to be on the receiving & the giving end & both experiences warmed & shaped my heart & life.
#RicoForever
I promise I'll take care of your best friend/brother.

Date of experience: September 2, 2018
Texas
4 reviews
7 helpful votes
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This site does not support freedom of religion and does not allow people to raise support to defend against religious persecution. Case in point is Israel Folau.

Date of experience: June 24, 2019
GB
1 review
1 helpful vote
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Against freedom
February 5, 2022

Stealing currency from the people!
Fight for freedom! The best fight is dump your fiat currency for real money physical silver and gold while you can.

Politians and elite pawns!

Date of experience: February 5, 2022
New Jersey
1 review
0 helpful votes
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I found the Gofund customer service to be very prompt and efficient. Every promise they made was fulfilled. I was satisfied by their stellar customer service.

Date of experience: September 1, 2018
Michigan
1 review
0 helpful votes
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RipOff
October 25, 2022

If you're looking for a fundraising company who rips you off, then GoFundMe is the one for you. I am new to the whole fundraising thing, and therefore had no clue about the fees, until after I set up the fundraiser, and went to transfer to my bank, the first of the donations. The first of my donations were a little over $200, they took over $50 in fees. When I realized this, the only choice I had was to push up the amount I was asking for to $2500. And then with the last donation that had come in, due to some issues with my bank account, I had to change the account linked to the fundraiser, which I had done before that last donation that had come in. They ended up sending the money to that 1st account instead of the newly linked account. I had to wait for them to get it bank to GoFundMe, for them to resend it to the new account. I had to call them about it. Then they sent it again, to the wrong account, yet again. I called again to complain. While on the phone with them, I am literally staring at the linked account, which is the new one I initially changed to before that last donation. And yet they still got it wrong. That money was to go to the funeral home to pay for my mother's Cremation services. I had to wait over a week to finally get the money. I will never use GoFundMe again.

Date of experience: October 25, 2022
Arizona
2 reviews
1 helpful vote
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Pulling the bodega guy WAS WRONG!
Yet you allowed a nut with a gun shooting everything up in site.
What's wrong with you!
Shooting your self in the foot sounds really dumb….

Date of experience: July 20, 2022

Overview

GoFundMe has a rating of 2.1 stars from 508 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GoFundMe most frequently mention freedom convoy, canadian truckers and political pressure. GoFundMe ranks 1st among Crowd Funding sites.

service
119
value
109
shipping
76
returns
90
quality
103