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Canada
1 review
11 helpful votes
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Corrupt
February 4, 2022

I am very disappointed in GO FUND ME because of the cancellation of the convoy 2022. Canadians are proud and peacefull human beings and its very sad to see that go fund me was corrupt by the Canadian goverment.

Date of experience: February 4, 2022
California
2 reviews
0 helpful votes
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I recently started a GoFundMe campaign to "Help John Brennon Fight Back." Although there was little interest in the campaign the GoFundMe customer service staff did everything possible to assist me with ideas on how to promote the campaign to the widest audience. When I decided that the interest just wasn't there they assisted me in expeditiously refunding the contributions I did receive, in full, to the original donors. I have nothing but good things to say about my GoFundMe experience.

Date of experience: August 31, 2018
Australia
1 review
0 helpful votes
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Thankyou for your great platform. It is so easy to use, even for a degenerate like me.
Customer service is second to none, and I never had any problems getting help if I needed it.

Date of experience: September 19, 2018
Oregon
1 review
0 helpful votes
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They have been there for me as frequently as ten times in a 24-hour cycle. Their responses have been very helpful and they always leave me a link. I love 'em.

Date of experience: September 20, 2018
Texas
1 review
0 helpful votes
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When I needed the answers to some questions while setting up our account the GoFundMe team answered me promptly and were available for follow up questions. Thanks!

Date of experience: September 11, 2018
GoFundMe I. GoFundMe Rep
over a year old

We’re glad you were able to set up your account, Kim! If you have any questions in the future, we’ll be here for you.

Canada
1 review
3 helpful votes
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Despicable
February 5, 2022

Despicable... To just take donors money and do what GoFundMe wants, not what the donors want. They need to make things right for these hard working people.

Date of experience: February 5, 2022
Illinois
1 review
0 helpful votes
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After I closed my account, I discovered there was also a summary that I wanted removed. I called GoFundMe's customer service and in less than five minutes their representative, Kas, solved my issue. I used to be a customer service representative and so I know what can be done and how it should be done. Their representative, Kas, did exactly what needed to be done. She was friendly but professional and easy to understand although I'm hard of hearing. She made me believe that she really cared about my issue. I know that it takes a certain type of person to represent a company. Kas is exactly that type of person. She did a great job for me and deserves more than just my praise. I recommend she be given a pay raise and a nice perk (reserved parking space, an extra vacation day or maybe a free dinner) and a bonus as well as being considered for a promotion. She seems to me like a great person with a positive attitude. You should do everything possible to keep her and keep her happy. Thank you for the opportunity to express my satisfaction.

Date of experience: September 15, 2018
Canada
1 review
0 helpful votes
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Ease of Use
September 13, 2018

This is my first experience with Go Fund Me and will not be my last. The ease of the site from set up, to use, to withdrawal has been extremely easy. I will definitely use this system again!

Date of experience: September 13, 2018
Texas
1 review
0 helpful votes
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Joyful
September 12, 2018

The it was so full of compassion and enthusiasm and encouragement for what my dreams and goals were and the problems I were having she corrected promptly I can't thank her enough I was having a horrible day and she made my day so much better she was an amazing human being to speak to and I hope one day I get to speak to her again thank you very much for your kindness and understanding and your helpfulness

Date of experience: September 12, 2018
California
1 review
0 helpful votes
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BEST SUPPORT EVER!
September 21, 2018

I was having issues trying to start my GoFundMe for my parents after this Hurricane and the crew over at GoFundMe was quick to fix this issue. Literally in about 30 mins I had everything fixed and was on my way to creating this campain.

Date of experience: September 21, 2018
Texas
1 review
0 helpful votes
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I was confused about how I was suppose to set up payment- I made an inquiry and very quickly received detailed instructions and was able to complete my set up.

Thanks!

Date of experience: September 9, 2018
Canada
1 review
1 helpful vote
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A fascist Platform
February 5, 2022

This platform is a extremely leftist organization, funding BLM and Antifa rioters who destroyed lives, cities and riot but no Freedom Convoy which does not do what BLM and Antifa activists did
Any legitimate ( law abiding but does not exhibit extreme left behavior) cloud sourcing of funds should not even contemplate this dying platform

Date of experience: February 5, 2022
GB
1 review
0 helpful votes
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Very positive
September 16, 2018

I was especially impressed with the very prompt reply to my several queries. It is very rare that a business responds within even 24 hours, but on each occasion I received a reply within 2 - 6 hours.

Date of experience: September 16, 2018
GB
1 review
1 helpful vote
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Canadian Truck Convoy
February 5, 2022

Please BOYCOTT this website and use another platform. They stole the money the Canadian truckers raised online. We all need to ACT against this kind of tyranny and BOYCOTT GOFUNDME! I hope these truckers sue the $#*! off this company!

Date of experience: February 5, 2022
Washington
1 review
0 helpful votes
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Someone put there banking info in my account and setup a withdrawal of all the money. Customer service reversed the payment and erased her information from my account. Thanx again!

Date of experience: September 2, 2018
South Carolina
2 reviews
0 helpful votes
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I set up a gofundme to help us because we've spent everything as individuals rescuing (spaying and neutering, loving, providing, shelter meds) alone, NOT a nonprofit. When people gave I wanted to make sure my sincere thank you's reached them and that publicly people could also see how much we appreciated any donation, no matter how small. Gofundme has always made suggestions how to reach and appeal to people and my endeavors were challenged because I have no family (meaning those close to me) to share and my friends are few and don't exist to continuously support our big hearted and what turned out to be extremely expensive to us in so many ways. Gofundme people have always had my back with ANY question I have ever had these last 2 years. They are fast, compassionate and take the initiative to suggest things to do. They have allowed me to bring this "people" problem of two many not spayed or neutered animals who can't just be fed, they need to be adopted if not feral or fostered. I tamed mainly 65 of the ferals thinking one day they could be adopted... but that didn't happen. I couldn't form a nonprofit in SC because after trapping and feeding and medically treating 125 animals on my one acre I couldn't agree to take in 69 more so I was denied financial help. Thank you, Gofundme, because without you and the ability to ask people to donate a little and share a lot there would have been times, and still may be, when expensive vet bills, medications and RX food would not have been bought. Thank you for GREAT customer service without fail.

Date of experience: September 9, 2018
Missouri
1 review
2 helpful votes
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Godfundme sucks
July 12, 2023

Try getting your money is difficult and you can't talk to a person. The bot is worthless. Never answers your questions.

Date of experience: July 12, 2023
Delaware
2 reviews
0 helpful votes
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Even though I had to remove a compaign due to the recipient changing their mind, the customer representative at GOFUNDME was extremely helpful and friendly.
I was pleasantly surprised in the day and time to have someone be so nice.

Date of experience: August 30, 2018
Canada
1 review
1 helpful vote
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THIEVES
February 5, 2022

Go fund me has no right to decide who, where, or how MY money donated to a SPECIFIC cause is spent. If I have donated to a cause that money MUST GO THERE! YOU ARE MISAPPROPRIATING FUNDS by using donations for one cause and giving them to another just because you don't like that cause! THE TRUCKERS MONEY IS THEIRS NOT YOURS!

Date of experience: February 5, 2022
GB
1 review
0 helpful votes
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Really good
September 6, 2018

Answered my questions within 2 days and helped me get all the details ironed out on my campaign despite the unusual aspects of the fund. Polite and professional! Thanks

Date of experience: September 6, 2018

Overview

GoFundMe has a rating of 2.6 stars from 509 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GoFundMe most frequently mention freedom convoy, canadian truckers and political pressure. GoFundMe ranks 1st among Crowd Funding sites.

service
119
value
109
shipping
76
returns
90
quality
103