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How would you rate GoFundMe?
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Connecticut
1 review
1 helpful vote
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Easy to work with
September 27, 2018

The site is extremely easy to navigate and set up. The site also includes videos to demonstrate how to use the site.
Though my attempt to raise money for the woman to have a double lung transplant, GoFundMe kept me updated on my progress, and then when it became apparent that I was not going to meet the goal set GoFundMe advised me on how to dismantle the site. I would definitely use GoFundMe should I ever need to raise money again.

Date of experience: September 27, 2018
Washington
1 review
1 helpful vote
Follow JACQUELINE T.
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This company is a joke. Do NOT use. I have been trying to get my nephews money because he is paralized now fro. ATV wreck and needs new bed for getting up easier, a lift, wheelchair, etc. They still have his funds and are holding them. We have tried uploading bank info10 times now only to be given a different excuse each time. You cant reach anyone except online and they reply when its convenient for them. I would never recommend gofundme and I will never donate to their fund again. Set up your own bank account with the beneficary on a debit card. No hoops and no one can hold your money. Do not use this sites. They are a rip off. They get interest in their banks the longer they hold everyones money. Why do you think there are so many complaints on holding money. Look at the bbb they are rated 1. Please save yourself the headache.

Date of experience: August 11, 2022
South Africa
3 reviews
6 helpful votes
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Scam charge back
June 18, 2020

For options on how to get recovery of any funds lost to any of the options below;

1. Binary option scam?
2. Forex trading?
3. Romance scam
4. ICO Scams
5. Online betting scams
6. Bitcoin scam
7. Phishing scam
Or any other scam related cases, there is good news a group of financial cryptographers who are good in developing algorithms, ciphers and security systems to encrypt sensitive information you can contact them on Assetrecoverynow.co I find it very helpful.
Thank me later

Date of experience: June 18, 2020
Canada
1 review
1 helpful vote
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Donated to a cause funds were never received by the intended cause, refund was difficult and slow. Do not trust with your donation, use a more reputable crowd funding site

Date of experience: February 6, 2022
Canada
1 review
8 helpful votes
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Not a good company at all
February 14, 2022

You can't trust this company. It's not here to help people. It's a business that can't and won't stand up for Canadians. They are aligned with liberals. Don't use them.

Date of experience: February 14, 2022
Canada
1 review
1 helpful vote
Follow CALVIN W.
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Go fund me has made decisions in line with political affiliations. My donations are not to be scrutinized be people that work for Go Fund Me. Who in the HELL made them GOD! TThink long and hard begore you use this platform!

Date of experience: February 5, 2022
France
1 review
0 helpful votes
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In France, a policeman voluntarily shot a north-african 17 yo during a random car control: because the policeman hit him with his gun at the head (after menacing him to shot him multiple times during the control), the child relaxed the foot off the pedal and lost the control of the automatic vehicle "justifying" shooting him in the head.

A far right notorious openly racist politician rose a gofundme for "the family" of the policeman after his arrest for voluntary homicide, raising 1 million euros. The gofundme is still not cancelled to this day. GoFundMe chose to say that the money will go to the family and not the murderer (yes, sure! When your wife has 1 000 000 euros, you will obviously never see the money). GoFundMe allows fundraising for murderers. Next what? They will allow fundraising for the family of p*dophiles? Shame on this company to endorse racist crimes. Why they chose not to cancel it? Maybe because they will make mini 30k off of it.

How to become a millionnaire? Shoot a non-white kid in the head and use gofundme to "support your family"!

Date of experience: July 4, 2023
Colorado
1 review
23 helpful votes
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GoFundMe didn't cancel Black Lives Matter fundraisers when it was clear the associated riots had become violent yet unlawfully cancelled the fundraiser for the peaceful trucker convoy in Canada even attempting to redirect the finds to only GoFundMe approved charities (until the overwhelming backlash caused them to reverse course and issue refunds to everyone). They are biased and cannot be trusted. Use GiveSendGo instead

Date of experience: February 5, 2022
Canada
1 review
16 helpful votes
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FRAUD
February 5, 2022

Gofundme is anti-democratic.
People have the right to protest against tyranny.

I will never use again this platform and tell my friends to do the same.

Date of experience: February 5, 2022
Minnesota
2 reviews
14 helpful votes
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Thieves
February 5, 2022

I find it highly unethical and hypocritical and probably unlawful for GOFundMe to withhold funds for Canadian citizens exercising their right to protest Covid mandates. BLM and Anita never had their bail money taken away even though they looted and burned buildings. I will never use or donate to anyone using GoFundMe again.

Date of experience: February 5, 2022
New Mexico
1 review
0 helpful votes
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Highly Recommend
September 13, 2018

This was the third csmpaign I have work with through GoFund Me. Ths time we ran into a snag because our attirney asked us to take it down. I received a quick, courteous and kind response. Money was refunded and site removed. I was impressed!

Date of experience: September 13, 2018
Michigan
9 reviews
18 helpful votes
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You people make me sick. Holding the money from the Canadian truckers. They are protesting for freedom of choice which obviously you comunists don't care about. This is not your money it is all donations. I dont care if your refunding it or not, this was not your money. I really hope you loose lots of business for this comunist decision. You are disgusting comunist fools.

Date of experience: February 7, 2022
California
1 review
0 helpful votes
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Just wanted to share this amazing experience with the Customer Service team, and especially a lady name Ruki, who replied to my email in such a short period of time, and took the action to accommodate my request and completed it with 100% satisfaction. What a great customer service and support! Thank you GoFundMe Customer Happiness Team!

Date of experience: September 12, 2018
Kansas
1 review
12 helpful votes
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They support socialism
September 16, 2021

You are a terrible company. How dare you take down a fund for a small business that us trying to stay open. I can't believe you all are trying to silence a business too. SHAME ON YOU THIS SITE WILL GO DOWN bc God will handle it. Karma. You don't get to just pick and choose who needs help. This site is ran by the devil

Date of experience: September 16, 2021
Washington
1 review
2 helpful votes
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Frauds
February 6, 2022

I thought about sending $$ through this show. Until I heard what they did to peaceful people. But this scumbag site. Is a blm & antifa supporters.so no $$ from me to your $#*! show site. Get ready to get cancelled. I will be using. GIVESENDGO

Date of experience: February 6, 2022
Maryland
36 reviews
124 helpful votes
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Are You Aware
July 8, 2020

That when a fund raiser on gofundme.com is started, that whatever money raised, the recipient DOESN'T receive the FULL amount raised? There is some money deducted. I recently was the victim of a job opportunity SCAM and one of the organizations I reached out to to seek help was our local news station. They set up a Zoom call so they could interview me. The piece ran three times. The day after it aired, I was informed that a viewer wanted to donate some money to me as a kindness (my situation was moving to them). The reporter suggested I start a Go Fund Me. So I did. Two months in since that was the only donation, I decided to see how I could receive the money (since by then I REALLY needed it). Setting up a transfer, I noticed the funds were sent to my bank account MINUS FIFTEEN bucks! It wasn't the FULL amount! I wasn't aware of this. So I just want others who may start a Go Fund Me to be aware.

Date of experience: July 8, 2020
Canada
1 review
10 helpful votes
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Thieves!
February 5, 2022

If rhey don't agree with your campaigne they will disable your account and keep all the money! Also they do this without any proof or investigation! They ripped off our country fighting for our freedom! SO NOT USE GOFUNDME! They are CROOKS!

Date of experience: February 5, 2022
Florida
1 review
2 helpful votes
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Horrible company. I've seen them steal money multiple times from donors. With no explanation. If the alarm free well. This company should be shut down

Date of experience: February 5, 2022
Wisconsin
5 reviews
1 helpful vote
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Stellar customer service
September 10, 2018

I had several questions about my campaign, and each question was quickly responded to.

Also this is a wonderful website for all that they do to help others!

Date of experience: September 9, 2018
North Carolina
1 review
0 helpful votes
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Great Customer Service
September 12, 2018

I recently requested help regarding a campaign that was set up for me on GoFundMe. Theresa responded to my email immediately and resolved the problem in no time. I appreciate it so much!

Date of experience: September 12, 2018
GoFundMe I. GoFundMe Rep
over a year old

Glad that Theresa was able to help you with this, Jeri. Thanks for your kindness, we’ll always be there for you if you need anything else!

Overview

GoFundMe has a rating of 2.6 stars from 509 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GoFundMe most frequently mention freedom convoy, canadian truckers and political pressure. GoFundMe ranks 1st among Crowd Funding sites.

service
119
value
109
shipping
76
returns
90
quality
103