I had a terrible shopping experience with this firm. TV was ordered at the end of Nov 18, it arrived some two weeks later but I noticed it was a lower model, when I questioned the driver he stated it was probably just the box, however after checking the actual TV it was definitely a much cheaper alternative so I rejected delivery. I made many phone calls attempting to get the correct TV delivered, I was given a different story each time, I was promised many call backs and was even assured it had been despatched, all of which was untrue. They finally missed our last agreed delivery date of Christmas Eve, forcing me to go out and buy one locally. I did however receive a refund without too much hassle, I suspect due to paying on credit card.
I am one of several people trying to get a refund out of this company. I cancelled order within 2 weeks as I was being messed about with the order and now trying to get my money back after a month since the order was cancelled. Have had to contact credit card company to help deal with it. Very frustrating!
Do your homework and read the reviews. After reading these I am going straight to a money claim online and won't mess around. They shouldn't be allowed to treat people like this after taking Thier money... Avoid avoid avoid.
Bought a tv from them when they were called DC Digital. Arrived damaged although they blame me for their damage. It cost me £1500 and they have not refunded. I have photos and these photos have date, time and location in the file information. They are called DC Digital and BuytvDirect. Before going onto any websites to purchase check their location which is Unit 1B Willis Way, Poole Dorset. They have positive reviews at the moment but the same pattern applies for the other Companies they used to be. Time will tell when they start ripping people off like they have done under the other Company names
Also check Register of Companies for Dominic Columbo, or any names associated with this crook.
Bought a tv in January 2019 no tv arrived so cancel my order they said they were in there rights to delay my refund for 14 days now mid March 2019 no refund dispite countless phone calls and emails. THANKFULLY my credit card company are investigating them KEEP AWAY
DO NOT ORDER FROM THIS COMPANY! I ordered a television from this company 2 weeks before Christmas with a guaranteed delivery for the 20th of December. The delivery never happened and when I contacted the company they advised I would have to chase the courier as it was nothing to do with them. I did this and the courier had no idea where the parcel was. As this was a Christmas gift I then had to buy another television on time for Christmas. As soon as the company was open after Christmas I contacted them to explain I still not had received the television and that I wanted a full refund. After 2 weeks of phone calls I have still not received or had confirmation of my refund.
I have now had no other option but to take the company to trading standards as they are in breach of contract.
Customers services of this company is disgusting, please don't go what I've been through stay away!
BEWARE - BEWARE - BEWARE - DO NOT USE THIS COMPANY GO DIGITAL. I WAITED 1 MONTH FOR DELIVER FROM GO DIGITAL AND RECEIVED A FAULTY PRODUCT. I RETURNED IT TO GO DIGITAL AND DID NOT RECEIVE MY POSTAGE REFUND. GO DIGITAL SELL GRADED PRODUCTS, BEWARE PEOPLE.
LOOK AT ALL THE BAD REVIEWS ONLINE FROM UNHAPPY CUSTOMER OF GO DIGITAL, DO NOT BUY THESE GRADED PRODUCTS, YOU DONT KNOW WHERE THEY COME FROM (ESPECIALLY WHEN WAITING FOR 1 MONTH FOR DELIVERY) AND ARE SOLD WITH THE SERIAL NUMBER REMOVED. BEWARE - BEWARE.
Purchased a TV back in Dec 2018.
Have never received it, apparently lost in transit. OK these things happen (not quite sure how one loses a TV but who am I to question)
Was promised a refund mid January but still waiting.
When I phone their customer services I cannot help but feel I'm being fobbed off' keep being told they will reply and I will be refunded' but no answer as to when' and nothing to say when this will be resolved.
Was told they're unable to put my call through to their accounts department
I have tried my best to be patient with this company but my patience has run out and to be honest I wish their company hadn't shown up when I googled the TV I was searching for.
Will stick to well known and trusted companies in the future.
I would avoid this company at all costs. It's just not worth the hassle.
After reading other reviews on this site I too will be contacting Trading Standards tomorrow.
Take a look at the website Scam Adviser' and search godigitalwarehouse' an interesting read
Evil has a face!
https://www.mirror.co.uk/news/uk-news/online-shoppers-warned-beware-bank-*******?utm_source=whatsapp.com&utm_medium=social&utm_campaign=sharebar
Anyone who would like to talk about these companies email me *******@icloud. Com a very unhappy costumer.
If he disagrees he can sue me, but he is a crook and it is obvious. CROOK CROOK CROOK CROOK CROOK CROOK
Go Digital Warehouse has a rating of 1 stars from 13 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Go Digital Warehouse most frequently mention and credit card. Go Digital Warehouse ranks 817th among Electronics sites.