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Aptive has a rating of 2.8 stars from 272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Aptive most frequently mention customer service, pest control and cancellation fee. Aptive ranks 4th among Home Care sites.
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Service texted ahead. Tech was on time and professional. He explained the process. Great service as usual.
Soliciting in a non-solicitation neighborhood…. On Memorial Day…. When families are honoring and mourning those who sacrificed their lives for our freedom. Real class act. Badge number *******240
Tech arrived on time, explained what he'd be treating, and was super efficient at getting it done. Asked questions and sprayed problem areas to meet those needs. The hard part is waiting the short time to take full effect of our yard, and regain its use after being plagued with mosquitos and wasps. Great job!
First application was placed today. The two gentleman from the company were professional, polite, friendly, and knowledgeable. Only time will tell on the effectiveness of the product. Will keep you posted.
David was very personable. He did a great job checking for bees and spraying my property.I hope all your techs do as nice of a job!
Canceled on me twice. Offered $20 coupon for me waiting. $5 an hour to be stood up. Get your act together and provide quality service. Would never use these whack jobs!
I've been an Aptive customer for some time and have been fully satisfied with their pest control services. Their tech comes out and sprays the perimeter of the house, and then makes another lap to knock down spiderweb and mud dauber nests. They even took care of a rat that came into my garage!
Terrence was great. Very personable and professional. He showed up on time and completed a thorough service job. Thank you!
Brandon was professional, courteous, informative and did a thorough job. This is my first time using pest services and it was a good experience. Glad I listened to my neighbor.
Took the time to answer all my questions and explained everything he was doing to my house and yard today
Zach was very friendly and easily explained the whole process as this was our first time having services done. He worked quickly and came back to explain all that he did. He truthfully told us that we had quite a few pests and explained the expectations moving forward with how the service will help with continued applications. Very happy with the service so far.
Satisfied with the service the technician was knowledgeable super helpful and all around a great person Thank you!
Have been extremely happy with the level of pest control using environmentally friendly products. With treatment outside, we have not had to treat inside. Technicians are knowledgeable and very polite. I am very happy with our choice of Aptive Environmental!
I'm usually not home when the Aptive guy comes along but my cameras pick up what he does. I am assured that my house is taken care of every time. And I like the fact that I can call them for my house interior if I need them at no additional cost.
Thank you for working with my crazy schedule. You guys are Awesome! Always happy with James and who ever comes representing Aptive.
Blessings,
Wayne
Ed was on time, professional in his work, and pleasant to talk to. He gave us pointers as first time homeowners which we greatly appreciate!
I am glad that I Jermaine was the expert to come to my house. He went above and beyond my expectations. First he listen to my frustration and explained what I needed done. Then he sprayed thru out the whole house, shed, garage and lawn. I was very please with the well job that he did.
Jonathan asked what areas were of concern. Asked him to be very careful of certain areas and he was. Great asset to the company!
Jacob did an excellent job for us and we would like him to continue our service at this location please.
Answer: My experience was the exact opposite of these. Everyone I've dealt with was very courteous and polite. They arrived on time, did exactly as they promised, and I have absolutely no complaints or reservations about continuing my service with them.
Answer: Yes, they are proactive in protecting honey bees! I had a large bee colony under my shed that I had removed from a bee remover/cultivator company. Aptive treatment actually occurred a few days after their removal and tech informed me that Aptive does not have appropriate licensing for bee removal, therefore they leave that to bee professionals.