Overview
Go-Parts has a rating of 4.4 stars from 741 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Go-Parts most frequently mention customer service, fast delivery and timely manner. Go-Parts ranks 15th among Auto Parts sites.
Instant Feedback
Item just as described. Timely shipping. Already installed the mirror, perfect fit. Good price. What more can I say.
Tried Go Part before, good replacement mirror, thought I'd try again. Mirror fit great, works great, love Go Part!
Tried Go Part before, good replacement mirror, thought I'd try again.
First off, I should have never ordered from this company in the first place. I didn't do my usual research, and made a mistake. I ordered the Tow Hook Covers for my sister's 2013 BMW Convertible (328i). The cost for two w/ shipping and handling was abour $53.00. Upon receiving them, I immediately noticed they were not the correct size. They were also poorly made Asain knock- offs, and the same part is on AMAZON for $12.00 each. I didn't even open the package, re- checked my order to make sure I ordered the correct part (which I did), and had to pay return shipping. When received back at the vendor, my total credit was $33.00! They removed 25% restocking fee FOR SENDING ME THE WRONG PART! And I had to pay return shipping which was about $9.00. So, all in all, I paid a total of $62.00 and received $33.00 BACK for a part THEY GOT WRONG! My net loss: $29.00! GO- PARTS profit: $20.00 plus the cost of the returned parts, which they will resell! Quite a racket- One can make a comfortable living just sending out wrong parts, deducting 25% upon return, and then resell the SAME PIECE AGAIN to another "sucker."!
DO NOT BUY HERE! THERE ARE HUNDREDS OF BETTER CHOICES!
Gary Trezza
Part arrived sooner than expected. Great customer service
Can't believe we found this piece at this price, delivered quick, everything was great, good deal!
I never received my initial order, but when they reshipped it the part fit perfectly and was in perfect condition.
Great shipping times. Parts came in separate orders a day apart. Everything arrived as expected.
I received my bumper cover folded in half and damaged. I will be returning the item
Sorry, I have been ordering several things via the net over the past few weeks, I don't remember what I purchased from you...
On the label of this product says manual folding but this product doesn't fold at all
Received my order within 4 business days. Received the correct part.
Super easy. Drill down to your item, compare price to others, purchase, receive fast shipping.
Not ok. Said part is broke but put sale back up.also never told me about it knowing I need it.
I ordered the wrong part, so I need help to return it.
Never received my part and was never called back or contacted at all
Wish I could rate a 0 out of 5
Delivered on time. Quality parts. Awesome experience
No issues with purchase or part, just what I needed
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- Alpharetta, Ga, United States
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Business History
Ordering the right part is simple with Go-Parts, as our Year/Make/Model search tool, and additional Sub-Model specification ensures that you find the right part for your vehicle EVERY TIME!
Go-Parts is a proud retailer of CAPA certified products. All of our parts are backed by a manufacturer’s Limited Lifetime Warranty, so you can be certain that the part you order will perform just as it should.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
We are sorry that you are not happy. Unfortunately you ordered the incorrect item. The item you ordered is listed as fitting the sedan/wagon version of that BMW, but you have the convertible. Since the incorrect item was ordered, you would be responsible for the return shipping cost as is standard with all online purchases. No restocking fee was charged on your return. As the items that you ordered are what was sent, the original shipping cost is not refunded as is also standard with online purchases. Unfortunately we are not able to absorb the shipping costs for your mistake. If you would like help selecting the correct items in the future, please reach out to our customer support who will be able to assist you with avoiding ordering the incorrect item. Have a wonderful day.
Go-Parts