Global Lending Services

Fraud alert! I have an excess payment for $3708, 50 and they won't refund my money. Every customer service agent always give me different excuses, event the "MANAGER" are very rude and horrible. They will treat you like you are begging to get their money. WHILE IT'S MY MONEY THAT THEY NEED TO PAY BACK! They told me they sent the check on February 20th but no tracking number, no confirmation email. NOTHING! It's APRIL NOW and i never received my MONEY! Some of them said it take 7 to 10 business days some of them said up to 14 days some of them said up to 30 days some of them said up to 45 days and keep going on and on like that. And months later, thousands of calls to them later i never received my money back. They said i have mail trouble to my address. SURE! I NEVER HAVE PROBLEM TO RECEIVE THE LOAN STATEMENTS FOR THEM. But when it comes to my check it just never come! Simple, if you sent it i will receive it. BUT IF YOU ARE NOT SENT IT! How am I supposed to receive it?! I asked them to issue a new check and make sure i get a confirmation for that or a tracking number. NOPE! THEY NEVER DO THAT. Basically they just want to keep your money. And do their best to not refund it! RUN, if you hear their company name RUN AS FAST AS YOU CAN! You're not that desperate to dealing with this company

Dont do a deferred payment. I was told the payment would be added to the end of my loan. Out of work from Covid 4 years ago but have been making my payments. Now if i dont pay their 'surprise' balloon payment in 120 days they will write off my balance and report it to the credit bureau as a charge off. Even though they still expect payment or will repossess. Not at all customer friendly. Shady af.

Global Lending Service has the worst customer service ever! They have no compassion for anybody.My engine went out in my vehicle.2 years to the date after I bought my vehicle in the time.Prior to that two years I replaced two turbos. Global lending service has Done nothing to really help us.They do not refinance vehicles. Customer service will set and call every single day multiple times a day, if you are three days late on your loan for whatever reason. I tried getting a loan to get my engine fixed, and I was denied and I asked global learning service To write me a letter to the bank (Because that's all my bank required) and they said it's against their policy; they are not able to write a letter. I would not use global lending services for any more future loans. Nor would I recommend anybody to use global lending services for any type of loans.They are absolutely horrible!

This company harassed my employer for proof of income despite being provided check stubs and bank info showing deposits. Absolutely atrocious customer service - they lie and then their phone system won't allow you to complete a survey. I was put on hold for 30 minutes then just hung up on. Beyond disgusted.

I lost my job going on 6 weeks waiting for unemployment tried to let customer service know that I'm not running from my responsibilities they belittled me told me to borrow from family I don't have and continue to call multiple times a day harassment. You know when you are doing what it takes to get through the depression of hard times then be treated like trash by a company when your honest and promise to get caught up as soon as you get money it's not good business.

Updates after payments made a joke. Out of date website. Nothing current. Slow. All the money this bank makes on interest you would think they would have a more efficient website. I would give 0 stars if i could. Ridiculous

So my husband picked the car and we got financed through Global lending. This place is absolutely horrible. We fell on hard times and got 2 payments behind while still paying the current. They came and picked the car up not with a tow truck. I have it on camera. A man hoped in the car from another car and drove off around 1 in the morning. We didn't have the past due upfront and went to at least get my husband wallet out the car which was left. We stood outside in the cold and rain. We got our belongings but it is very unclear on how to pay to get our vehicle back. This company is ruthless and treats you like trash

The worst possible lending "service" They have robbed me blind rushed me to sign paperwork by saying they had an appointment immediately after mine. They never sent me any information the website is designed to screw people over they charged me an extra 4K on my loan. They sabotaged my credit score by removing all reported payment history as soon as they saw I was paying extra to save on interest. The customer "service" does not exist. This "lender" is a DISGRACE to the human race. A 1 star review is overly generous for these dirtbags.

Why!? Is it so freaking hard to get a current statement showing that your account is up to date. I had a chat with a Representative and she sent an email with my name, address and our account status, however our potential mortgage lender would not accept it because it was an informal email. If it had been on a letter head then it would have been accepted. So frustrated with the company

My car was wrongfully impounded. When I paid the fees, they told me they would not report it as a repossession, paid the fees. It was reported on my credit report, as repo/never late. Agents denied having the convo with me, also told the agents I recorded the previous conversation and they hung up the phone on me. They also tacked on additional fees which they refused to send me a written explanation of. Shady company, never told me that they picked up my car just a notice of sale came to my house. Untrustworthy don't lend with them ever!

I have only been a customer for a short time and already have had such a horrible experience. I went on to their website to make my 2nd payment and an error accrued and it stated try again. So I proceeded to try again and they processed it twice so the payment can out of my bank account twice. I called to report what had happen and they stated it would take 15-30 to see my refund. What good is waiting that long when I have other bills to pay. The manager stated he couldn't do anything to speed up the process. Boy they can the payment instantly but 15-30 to get it back. RIDICULOUS. Oh by the way the 1st person I spoke to stated that their website does that all the time. If that is know, FIX IT!

STAY AS FAR AWAY FROM THIS COMPANY ASAP.
I have a loan for my car through them and in all my time with them I have never been late on a payment. Infact I've been early paying my payments. Until recently I was hospitalized and put into a coma for 3 weeks. During this time I had family try to contact them to explain and they refused to listen. Aswell multiple employees have lied to me over the phone and shown no compassion or customer service. After I called the day I got out of a coma and the hospital. To use my deferment s. They said I couldn't because I didn't qualify lie number 1. I was told when I got the loan I could use my deferment at any time for emergencies well that was a lie. And I asked not to be called as I was just getting out of the hospital. They have continued to harass me 4 times a day for the past 14 days. Depleting my health even more. This company does not care about their customers and will do whatever they have to make you feel guilty and talk to you like your not a human at all. I am seeking legal counsel because I don't want this to happen to anyone else. And I'm refinancing asap. Stay away from this company at all costs. But I bet they don't do anything to make it right we're just a number and they will take advantage of you anyway they can. If I die I have directions to my family to sue the $#*! out of them for this. God bless any customers that have loans with them they will need it.

Very quickly they let you know how low you are, jump thru their hoops do as they say... Like walking on egg shells... Truly they are the worst of car loans. I used a real company to re do this loan. And happy don't know how my pain got to these jokers because I have really good credit... Stay away at all costs. Even if you have to ride a bike.

This place is a joke! Called to let them know we fell behind due to loss of work. Was told everything was fine for two weeks to call and make a payment when the check from getting back to work came in. Nope. 1:30 in the morning they come repo the care. Nothing but liars and the worst customer service I've ever dealt with. RUN FROM THEM!

Just want to say you are the worst company.
You are so heartless!
People are out of work and need help.
When I called I was told you would not give any deferment to those that are struggling in this time out of work.
Other companies are giving up to 6 months!
You have made me have to choose to feed my family or make a car payment! Guess my children will be hungry.
I WILL refinance as soon as possible! You will not get any more money from me!
Heartless, soulless and greedy people! I'm going to make sure everyone knows how you are doing business!
Holly Andrews

I've been financing through global lending for seven years and would not recommend to anyone. No flexibility with financing/ refinancing all they care about is making money customers don't matter. They'll let you make extensions on your loan but don't tell you it's a "balloon" payment and at then end you need to dig deep in your pockets to produce the whole amount of the loan. The loan length don't get extended as they make you believe, and then your payments will continually reflect as being late until that balloon payment/ money owed on the end of the loan is paid. Instead of helping my credit as I was hoping it destroyed my credit and not to mention the payments and rates are through the roof. Unless you like throwing money out the window RUN the other way!

Global Lending Services are scam artists and will try and take your money and screw you over. I have been making payments above my usual amount which means I should have my car payments going lower each month. These sob's tried to tell me the extra I was paying was going to something else. They also tell you that you can refinance your loan. This is not true.

Tried to get a copy of my Lien to have my tags renewed. Was extremely painful. Spoke to a supervisor was unwilling to help. Mean While I'm driving a car with expired tags. Due to my information that they have and will not provide to me or the court house where I live. This is part of the reason why people illegally register their vehicle in other states. Oh and the process took 6 months to complete and I never got a copy of the lien. Extremely frustrating.