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GlobalShopaholics Reviews Summary
The company has garnered a mixed reputation, with several customers praising its affordable shipping rates, fast delivery, and responsive customer service. Many highlight positive experiences, noting efficient processes and supportive staff. However, significant concerns persist regarding service reliability, with numerous complaints about delays, inadequate tracking, and unprofessional customer service interactions. Some customers have reported issues with incorrect deliveries and a lack of follow-through on commitments. Overall, while the company excels in certain areas, it faces challenges in maintaining consistent service quality and addressing customer grievances effectively.
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I used this company for first time and had some queries regarding their services and hats off to their customer services team. They explained everything so well and their response was so quick.and best part is I got my parcel safely
Very good Excellent and professional customer service And the answer to all questions And a special greeting james
They respond and resolve problems very quickly through their live chat. Happy with the service. Thank you James
Ordered an item by mistake and Johnson was a great help and kind to assist me to return it quickly. I do recommend using their service.
He was very helpful and helped me prepare my shipment related a while ago
So thank you James for your kind cooperation
Like no other they offer great options with reliable service at affordable prices, my only way to go, also thanks to James for his fast responses to my requests.
I ordered my items since the August 10th and on the 14th of August I got a mail showing that my items were delivered.
But nothing show up in the website.! After a week I wrote to customer service 6-7 times only twice they replied and Today only a guy called James just finished the issue. After this horrible experience. I opened another account in another website who sent my Items in just 2 days.
This is it.
Bye
Good service!
I have face few problems in the past and talked to these guys and they helped me to solve it, they are improving now and the packing quality is much better than before, shipping costs are fair!
I contacted them so many time, they was very helpful and they answered my questions. Unfortunately still I didn't use it, but I will choose it if I need
Good, easy, coprator and fast to work with
I use the copany sit alot it easy to work with
And the crow are coprator
Amazing shipping company With amazing service and price
Thanks alot
This company seems to sometimes be a fly by night scam company... losing packages, having shipping labels that sometimes show false tracking information etc... I notified the authorities after seeing the shady practices after ordering a product to be shipped... I hope karma hits them where the sun don't shine
Dear customer, we are really sorry for the inconvenience caused and the loss you faced from our side. After reading this bad review of yours we have tried our best to reach out to you. Unfortunately, we are not able to find you. There may be the reason that this comment username is different from your username registered with a shopaholic.
Can you please send your email address to us in reply to this comment? Then we will be able to investigate your case at our earlier.
Thank you
Ive tried several forwarders including myus, reship etc but globalshopaholics been the best for me. Im from Pakistan and their system has worked best for me. They give the best shipping rates and very secure as well. Shipped 11 parcels with varying weights from 2lb to 20 lb.
Suggestion for the company, they should open business in other countries like UK, Germany etc as well.
Amazing shipping company With amazing service and price. Customer service communication fast through live chat.
I recommend it also recommended James agent
Fast response and helpful crew, loved it and going to repeat
The packages are being professionally handled and delivered to your doorsteps, absolutely loved it
They are really the best, everything is great with them, I shipped dozens of shipments with them, and everything was great, thank you GlobalShopaholics team
Excellent and fast service; I would like to thank Mr. James for his quick chat support and issues resolution.
Tip for consumers: The customer service sucks. The chat can't help with anything and tells you to write to shipping. Shipping tells you to write to Storage. No one communicates with each other. They make promises in writing they refuse to keep and then rip you off in random shipping charges. This used to be a great company. Don't waste your time or put your money at risk with this company.
Delays, Lost Items, Ridiculous Shipping Rates, and Finally Just Theft of My Property"
Dear customer, we are really sorry for the inconvenience caused and the loss you faced from our side. After reading this bad review of yours we have tried our best to reach out to you. Unfortunately, we are not able to find you. There may be the reason that this comment username is different from your username registered with a shopaholic.
Can you please send your email address to us in reply to this comment? Then we will be able to investigate your case at our earliest.
Thank you
This app was very useful and delivered my package on time and for a reasonable price, appreciate alot, one of the best websites I've used
I have had the best experience with global shopaholics.
From delivery to their customer service representatives, everything's awesome. Highly recommended.
From the business
Global Shopaholics provides fast, reliable and efficient package forwarding to over 220 countries. We make it easy for customers all over the world to shop online.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer, we are really sorry for the inconvenience caused and the loss you faced from our side. After reading this bad review of yours we have tried our best to reach out to you. Unfortunately, we are not able to find you. There may be the reason that this comment username is different from your username registered with a shopaholic.
Can you please send your email address to us in reply to this comment? So, that we will be able to investigate your case at our earliest.
Thank you