From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We ordered 200 roses to give out to employees for Mother's Day. They arrived on time and in excellent condition. Highly recommend GlobalRose!
Receiving cut flowers from Columbia in my package bin in a cardboard shipping box was kind of shocking. I had to find a vase and even cut the stems due to the length of them. I expected much nicer delivery from a local florist who you work with.
Thank you for your feedback, Arthur. We're sorry for any inconvenience. Our flowers are shipped directly from Colombia and we ensure freshness since we pick the best stems of each harvest, also we specialize in flower wholesale, not florist services. We apologize for any inconvenience caused, however, the calla lilies you chose have naturally very long stems and we always recommend cutting each stem one inch from the bottom or to your desired length.
Your feedback helps us improve and your satisfaction is important to us, so if you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose.com Our team is at your service!
First time ordering with GlobalRose and was very impressed with the ease of their online ordering process, their prompt delivery, and quality petals. The petals were well professionally packaged and arrived in very good condition with only a few bruised and/or brown petals.
Dear Susan. Thank you for the 5-star rating! We are happy to know that you enjoyed your flowers and we apologize for the few brown petals. Your feedback motivates us to continue providing exceptional floral beauty to our customers and our team is always at your service. Next time don't hesitate to reach out at support@globalrose.com or use our live chat, we'll be happy to help!
Fast delivery and came on the day I requested them to come! Would order again
Thank you for your feedback and for choosing GR. We aim to make our customers the happiest with our flowers and fast delivery. We are glad that your flowers arrived beautifully and we're at your service for the future.
We have purchased 1200 roses for Mother's Day every year for years. They are always easy to order and we are notified of shipping and delivery progress. The roses always arrive on the specified date. The roses are always firm and fresh. The Mother's who receive them often comment how full and fresh they are. Any questions I have either by phone or text are quickly and completely answered. I look forward to next year!
Thank you for choosing GR for such a special occasion. We're happy to have been part of your Mother's Day Celebration and are glad you enjoyed the roses. We'll be here to assist you with next year's floral beauty!
These where perfect when they arrived to the office for Mothers day!
Thank you for the 5-star rating! We are happy you enjoyed the carnations for Mother's Day. Your feedback motivates us to continue providing exceptional floral beauty to our customers. We'll be happy to serve you in the future.
Another year another two dozen perfect carnations for Mother's Day
Your kind words mean a lot to us and we appreciate your feedback. We're glad that your carnations arrived beautifully for Mother's Day! Thank you for choosing GR. We can't wait to bring you more beautiful flowers for your upcoming special moments.
Very responsive when I had a few questions.was an excellent experience
We truly appreciate your support and trust in our company. Your review brightens our day and reminds us why we love what we do. We'll continue working to provide beautiful flowers and customer service to make every interaction with us remarkable.
After co texting them about bad flowers I just got excuses and will not order again
Dear Michael,
We are very sorry that your order didn't meet your expectations
After reviewing your case, we can see that the roses you recieved were not bad. The guard petals needed to be removed as our claims specialist let you know.
The outer brown petals that showed the picture you sent, are the guard petals of our natural roses.
Please note that roses typically have 3 to 5 guard petals, which are the outer petals that protect the inner petals of the bloom as they unfold. These guard petals may differ in color from the actual color of the rose. For example, white roses may have green or brown guard petals, while red roses have dark red or black borders. These guard petals are often wilted or may have charred/black edges. You can choose to remove them once the flowers start to bloom or leave them on for a more natural garden look.
Also, we can see that you received your order on May 17 and you sent us a message on May 18. We kindly remind you that the flowers you ordered are delivered in a semi-bloomed stage as mentioned on the "PRODUCT INFORMATION" tab on the product page. And since they are natural and fresh-cut flowers, they flowers need time to fully bloom.
This is the third time I've ordered from global rose and they never disappoint. I love, love, love the variety of products that they offer, especially for the roses. Delivery has always been on time and the delivery note in the website is especially helpful. They never disappoint and my events and dinner decor always turn out so beautifully.
That's great to hear! We appreciate your support and kind words. Thank you for choosing Global Rose, and we hope you continue to enjoy your beautiful flowers! If you ever need more, don't hesitate to reach out.
We bought these for our recital and they came on time and well packaged. Our parents loved them.
Providing quality products at affordable prices is what we aim for. Thank you for choosing Global Rose. We appreciate your support and look forward to serving you again!
Don't appreciate not being able to opt out of survey…………
We apologize for any inconvenience caused by the survey. We appreciate your feedback and have sent a direct email with instructions on how to opt-out in the future. Thank you for bringing this to our attention, and please don't hesitate to reach out if you need any further assistance.
Great experience. My flowers were delivered on time as promised and they looked just like the pictures.
Thank you! We are glad your flowers arrived beautifully as expected, and we'll be happy to serve you in the future.
Requested a specific delivery date and ordered almost 2 weeks prior. The flowers were delivered a day after requested delivery date. Ordered standard carnations. Received what looked to be mini carnations. Will not be ordering again and will not recommend to others.
Dear Patricia,
We are very sorry about the delay. We shipped your order on time but unfortunately, UPS couldn't deliver the packages on the scheduled date due to a delay at their Louisville facilities. Thank you for understanding this is out of our control. Because there are situations out of our control, our website mentions that we will not refund, or credit orders delivered 1 day after the original delivery date.
At the time of purchase, we recommend scheduling the delivery date 2 or 3 days before any special event to allow flowers to bloom and to manage unexpected courier service delays. Once the items are added to your shopping cart we inform you that Credits or refunds will not be issued if orders are delivered 1 day later than the scheduled date.
Regarding your carnations, we are sad to hear that they didn't meet your expectations and we wish you had contacted us as soon as you received your order on May 29 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
I was impressed. My first time ordering from you all and I was pleased. I used all the roses to make leis and every single stem held its life span very long. Mahalo nui loa.
Hi Cynthia. Your kind words mean a lot to us and we appreciate your feedback. We're glad to have met your expectations with our roses. Thank you for choosing us and we hope to bring you more beautiful flowers for your upcoming special moments.
Easy to order. Arrived in perfect conditions and on time. No issues. Highly recommend
Thank you for your feedback and recommendation! If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose.com Our team is at your service!
Flowers came on time and were in good condition. Next time I'll order a lil early to give flowers more time to open
We aim for every flower shipped under the Global Rose brand to be the best of each daily harvest. Customer satisfaction is our priority and we're glad you enjoy them! We'll be happy to serve you in the future.
Wonderful experience. Flowers were great quality! The service efficient from start to finish constant communication to exact delivery time which really was reassuring when planning an event!
Thank you! We're very happy that you're pleased with your high-quality roses. Thank you for choosing Global Rose, and we look forward to your next order!
The flowers were beautiful and opened just in time for our wedding
Hi Amy. Thank you for choosing us, we appreciate your feedback and are glad our fresh flowers added beauty to your wedding. We hope to serve you again for more special occasions.
I was working on a tight deadline and ordered the carnations be delivered the Tuesday after Memorial Day and it didn't get the order until Wednesday evening, making for frantic and late night to get everything ready for Thursday.
We're sorry UPS did not deliver the flowers on the scheduled date. Please take into account that we ship our flowers on time and our commitment time frame states that you can receive your order +/- 1 Day of the scheduled date. We appreciate your feedback and we're happy you got your flowers.
If you ever encounter any issues or have questions, please don't hesitate to reach out to our customer service team at support@globalrose.com or use our live chat. We're here to help!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're glad you enjoy the quality and beauty of our roses! We appreciate your feedback and hope to serve you soon.