From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I have ordered your flowers several times and always been thrilled. This order was hydrangea and they are amazing.
FedEx said they tried to deliver on the expected date. In fact they tried at 8:05 AM. Building staff had not yet arrived at work to receive the package. They never tried again that day.
Dear Maggie, we are sorry for the FedEx inconvenience. Please note that our confirmation email clearly states that; "all our deliveries require a signature so please ensure that someone is available at your address to receive them." However, your order was delivered the next day, under our commitment time frame, and we hope you enjoy your roses. If you need assistance, please don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose.com Our team is at your service! Thank you for your patience and understanding.
Flowers arrived on time and in good condition. They have all opened and we are still enjoying them.
The quality of the eucalyptus couldn't have been more perfect. So happy with the service, on-time delivery, and freshness of the eucalyptus.
Thank you for your 5-star review and for choosing GR! We're glad you were pleased with the quality, service, and freshness of our eucalyptus. Your satisfaction means the world to us and we look forward to serving you again.
The product did not come in goid condition. About 85% was either very dead or very dried up burnt condition. We might have gotten about 30 stems in semi condition working condition. I spent a lot of money for burnt condition for a wedding. So very unsatisfied. I would like a refund.
Dear Annette,
We are very sorry that your order of Gypso didn't meet your expectations and we wish you had contacted us as soon as you received your order on June 18 so we could fix your issue in the best possible way. After reviewing your case, we found only one communication from you on June 12, where you asked about the delivery date of your order and to confirm the shipping address. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible. According to the above, we are not able to proceed with a refund 7 days after the product has been received and we were not notified about this issue.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
I definitely recommend this company! They were fantastic with their emails communicating/confirming delivery day & time! I had read the reviews before purchasing and they were spot on! The blue hydrangeas & white roses I purchased for my FDIL's bridal shower were amazing!
Thank you for your 5-star review and for choosing Global Rose! Your feedback inspires us to keep delivering the best.
Excellent! Order arrived on time and flowers were gorgeous
Thank you for your review! It's great to hear your flowers arrived on time and were gorgeous. Your satisfaction is our priority, and we look forward to serving you again.
Pricing kept changing as I was trying to place the order. Made it very difficult as it kept taking me out of the system and when I reentered a new price higher of course was implemented. If I wasn't on a timeline I would have just shopped elsewhere given the difficult of the process to order on line.
Thank you for your feedback. We apologize for the inconvenience you experienced during your ordering process. Please keep in mind that the taxes are applied at the end of the checkout process after you have provided your delivery address. We calculate and apply the appropriate sales tax based on the delivery address. If you need assistance, please don't hesitate to reach out at support@globalrose.com we aim to ensure a smooth ordering experience. We appreciate your patience and understanding. Thank you for choosing GR.
All of the flowers came in on time and great quality. The Texas heat affected some of the flowers during delivery, but overall a great company and experience.
Thank you for your positive review! We're glad to hear you were pleased with our service and flower quality. We apologize for the impact of the Texas heat on some of the flowers. With appropriate care, you can bring them back to looking great within the next 12 hours. We invite you to follow these simple care tips to keep your flowers looking fresh and beautiful: https://globalrose.com/flower-care.html
We appreciate your feedback and support! If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose.com Our team is at your service!
I was happy to receive my flowers but unhappy that the orange flowers did not bloom about 10% bloomed the rest I had to throw away.
Dear Claudia,
Thank you for reaching out to us.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please provide pictures of all stems that need our attention?
We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.
Best regards,
Federico
Delivered on time and very Fresh. Just started to open up and its been 3 days. Love the yellow, it is very deep
Thank you for your review and for choosing GR! We love to have met your expactations and it's great to know they're opening beautifully. Your satisfaction means everything to us!
Wonderful! I had a great experience on time flowers were beautiful
It's lovely that you had a great experience and loved the flowers. We appreciate your feedback and look forward to serving you again, Haley!
I received an order with a card that said happy birthday from Steve and Ana, I think. The flowers were beautiful and were the same as I ordered, just letting you know about the mix-up. I will be using your service again.
Dear Troy. Thank you for your feedback and for bringing this to our attention. We apologize for the card mix-up and will work to prevent this in the future. We're glad you loved the flowers and appreciate your understanding. We look forward to serving you again!
Website easy to navigate, and place order. Wide variety of roses to choose from. Quality product!
Dear Eilene, thank you for your lovely review and for choosing Global Rose! We're committed to providing quality products and excellent service. Looking forward to your next order!
Global Rose is my go to wholesale floral company! On time, great communication, product always great quality.
Thank you, Gina! We're honored to be your go-to floral company for events. We appreciate your continued trust and look forward to serving you again for your future events!
Very fast shipping although I was disappointed how the roses looked very dull yellow dead it's not how the demonstration shows.
Dear Rudy,
Thank you for reaching out to us.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?
We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.
Best regards,
Federico
The flowers came on time, the communication about shipping and delivery was great and the flowers were beautiful
Thank you for your feedback! We're happy the flowers arrived on time and our customer team is always at your service. It's great to know that you found the flowers beautiful. We appreciate your kind words and hope to serve you soon!
Beautiful and great colors very very satisfied fast timely delivery
Thank you so much for your review! It's great that you loved our roses. If you ever need more beautiful blooms, we're here for you.
Great price, easy process. The only complaint I would have is trying to get UPS to give me a delivery time... They wouldn't.
Thank you so much for your kindness, Thomas. We always aim to meet your expectations with the best quality at affordable prices. Enjoy your blooms!
Hard to order online but quality was great, came earlier than expected.
Thank you for your review! We're glad you loved the roses and that they arrived earlier than expected. We appreciate your feedback on the ordering process. If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose.com Our team is at your service!
Flowers were for an annual dance recital. Flowers arrived on time in a container easy to transport to the venue. Clear instructions were given for care. A beautiful selection of colors were sent. All of the flowers opened within the timeframe we were given except for a bunch of 25 carnations. Consequently, no one purchased the unopened flowers and we were left with not being able to make our money on them. Overall though, a very nice and convenient experience. MUCH better than what we were doing in the past. We plan to perhaps adjust our delivery date and continue to use you in the future!
Thank you for your valuable feedback and for choosing Global Rose for your dance recital flowers. We're glad to hear the overall experience was convenient and that the flowers arrived on time with clear care instructions. We apologize for the issue with the carnations not opening in time, please keep in mind that the time for the carnations to bloom takes up to 24 - 48 Hours. We appreciate your understanding and if you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose.com Our team is at your service and we look forward to serving you again!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're happy that you loved the hydrangeas. Your satisfaction is our top priority. We appreciate your kind words and continued support!