From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Flowers arrived on-time and in good condition! No issues. Ordering was easy- I like the feature that shows what flowers can be purchased with 2 day shipping.
Great customer service and good user interface and support.
Your support motivates us to keep providing the best experience. Thank you for your kind words and for choosing us!
Very beautiful and easy to take care. They are all open now. My girlfriend and me really like them
Thank you for your review! We're happy it all was as expected. Your satisfaction is our priority and we hope you continue to enjoy the blooms!
I ordered 90 pink roses for a fundraiser and I was delivered the correct amount but they were hot pink not light pink!
Hello Drew,
Thank you for your feedback. We apologize for the color discrepancy with your order. To assist you further, please reach out to us at claims@globalrose.com with any details, and we'll be happy to help resolve this issue.
Best regards
CUSTOMER SERVICE TEAM
www.globalrose.com
Roses were really pretty and fresh and delivery time was as mentioned. Customer service was great!
We're glad you loved the roses and had a great experience. We are always at your service and happy to assist you!
We have used Global Rose for 25 years. Simply the best.
Thank you for your loyalty and trust in Global Rose. We're grateful to be part of your floral moments and look forward to many more years of serving you!
Stems fell off immediately upon receipt and it seemed like less than 50 roses.
Sorry to hear about the issue with your roses. We always strive for the best quality, and we wish we had the chance to assist you. Unfortunately, we didn't receive any claim regarding your flowers, but if you ever experience any issues in the future, please email us at claims@globalrose.com within the first 24 hours of receiving your product so we can make it up to you!
Not good, the roses came and were not fresh and had to throw out half right away and the other half lasted 2.5 days
Dear Cynthia,
Thank you for sharing your feedback. We are truly sorry to hear that the roses did not meet your expectations. To better assist you, we kindly ask that you contact us at claims@globalrose.com and provide us with pictures of the flowers you received. This will help us investigate the issue and work towards a resolution.
We value your satisfaction and look forward to resolving this matter.
Best regards,
Claims department
Very poor quality and no good customer service
Ordered these roses and they looked so good on the website but when they came in I was pretty disappointed. Tried to contact the customer service about it and they said that's how the flowers supposed to look like.
Dear Roman,
We're sorry to hear that your roses did not meet your expectations. Based on your description, it sounds like the flowers arrived dehydrated, which is completely normal after transit. Our roses are shipped fresh and may appear wilted at first, but with proper hydration, they will perk up beautifully.
Here's how to care for them:
Trim the stems at an angle under running water.
Place them in fresh, room-temperature water with the provided flower food.
Keep them in a cool area away from direct sunlight and drafts.
Allow 6-12 hours for the roses to rehydrate and regain their full appearance.
If after proper care the roses do not improve, please send us pictures so we can further assist you. We appreciate your feedback and hope to resolve this to your satisfaction.
Best regards,
Claims department
Careless with packaging as there were so many brown roses instead of white roses
Dear Ashley,
Thank you for sharing your feedback, and we sincerely apologize for the condition of your roses upon arrival. It is not the experience we want for our customers, and we understand your disappointment with receiving brown roses instead of the white ones you ordered.
To better assist you, could you please provide us with pictures of the roses you received? You can send them to us at claims@globalrose.com. This will help us assess the situation and work toward a solution.
We appreciate your understanding and look forward to resolving this for you.
Best regards,
Claims department
I ordered 100 carnations that came in mostly closed! Definitely did not look like what was shown in your picture. With the price I paid and the quality I got I was very dissatisfied. I was not able to combined then and give them out as gifts. I do not plan on ordering from your company again.
Dear Selena,
Thank you for your feedback. We're sorry to hear that the carnations did not meet your expectations.
Please note that our carnations are delivered as Fresh Closed Blooms to ensure their quality and longevity during shipping. They typically take 2-3 days to fully bloom after proper hydration. We recommend placing them in fresh water and allowing some time for them to open up.
We appreciate your understanding and would love the opportunity to serve you better in the future. Please let us know if you have any further concerns.
Best regards,
Global Rose Support
The roses were absolutely stunning. They exceeded all of my expectations. They bloomed out beautifully with thick lush petals.
We're happy the roses exceeded your expectations and bloomed beautifully. We appreciate your support and look forward to providing you with more gorgeous flowers in the future!
Carnations arrived on time. Carnations were boxed nicely. The carnations were fresh and of amazing quality. 7 different colors and they were all gorgeous!
It's great to know you loved the colors and everything met your expectations! We appreciate your support and hope to serve you again.
Delivered in a timely manner and very neatly packaged!
We take great care in packaging and providing the freshest flowers. Thank you for your kind words and for sharing your experience!
Flowers are beautiful arrived on time and in tact. Also very pretty and cute too
It's our pleasure to serve you, and we're glad you enjoyed the purple roses. We look forward to serving you on the next occasion!
Great delivery and easy to order.
Flower quality was incredibly poor.
Thanks for your feedback! We're glad to hear the delivery was great and the ordering process was easy, but we're sorry to hear about the poor quality of the flowers. We wish you had reached us on February 13 when you received your order so we could make it right. If you experience any issues with your order, please email us at claims@globalrose.com within the first 24 hours of receiving your product so we can make it up to you!
Fast and efficient. Easy to navigate website. Shopping experience easy.
Thank you for your feedback, Chelsea. We're glad you found the process easy and efficient, but we'd love to know if there's anything we can improve to enhance your experience. Feel free to reach out.
Everyone is so helpful and very easy to naviagte.
My roses came faster this year, and I was pleased with the items...other than red roses had some sort of fungus to them and pedals had large brown patches on them.
Thank you for your feedback! We're glad to hear the roses arrived quickly, but we're sorry to hear about the issues with the red roses. We wish you had contacted us as soon as you received your order on February 11, so we could have looked into your case and maybe provided some tips to process your flowers so they perked up beautifully. Flowers may arrive slightly dehydrated due to the long journey from South America, but with appropriate care, you can bring them back to looking great within the next 12 hours. If you ever experience issues in the future, please email us at claims@globalrose.com within the first 24 hours of receiving your product so we can make it up to you!
I received my order of calla lilies the on 2/13. However, after following the instructions my flowers still haven't opened but the edges of the flowers are t\wilting. I'm disappointed.
Sorry to hear about the issue with your calla lilies. We want to make this right for you! Please send us pictures of the flowers to claims@globalrose.com so we can review your case and provide compensation. We would love to resolve this for you!
I overall liked how they did deliver my roses the date I choosed! However in total I did get like 75 rotten roses. Some came in a weird form but I worked with it. But you can't work with rotten roses.
Thank you for your feedback! We're sorry to hear about the condition of the roses. After investigating, we noted that your order was delivered on February 10th, but we didn't receive any claims from you. In the future, if you experience any issues with your order, please email us at claims@globalrose.com within the first 24 hours of receiving your product so we can make it up to you. We'd love to resolve this for you!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're happy to be part of your fundraiser and are glad that everything was great. Thank you for choosing us for your special occasion!