From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Great and thank you for delivering on time. We'll use again next holiday.
We're happy your roses arrived on time and you enjoyed them. Thank you for considering us again and we look forward to serving you next holiday!
My order arrived 1 day later than requested. It would have been better to arrive the date I planned for them.
Thank you for your feedback! We apologize for the one-day delay due to FedEx. Our commitment is within +/- 1 day, and we're glad your flowers arrived within that window. For special events, please consider scheduling 2-3 days ahead to allow ample blooming time and account for any delays.
Thank you for your understanding!
Will recommend to friends and colleagues about on time delivery, professional packaging and quality.
Thank you, Erick! We're glad our service met your expectations. Your recommendation means a lot to us and we look forward to serving you and your friends in the future!
As I stated before I love how the roses came package and I can tell that the roses are fresh. However, I had a little bit of errors to my order and I understand mistakes happen.
We're glad you loved our roses and apologize for the inconvenience. We truly appreciate your understanding and feedback. Remember, our team is here via LIVE CHAT or at support@globalrose.com whenever you need assistance. We look forward to serving you again!
I was very impressed with Global Rose. I needed a large handful of flowers for my wedding, and was going to put them together myself. After hearing about GR, I took a chance! They came later in the day than I'd prefer (at 5pm) - but I worked into the night putting these together two days before my event. On the day-of, the roses were opened perfectly and held up until nearly a week later.
I will definitely be buying from GR should I ever need a florist again.
Thank you for choosing Global Rose, Stephanie! We're honored to be part of your wedding celebration. We appreciate your flexibility with the timing and are happy our roses held up beautifully. Your kind words mean a lot to us, and we look forward to serving you in the future!
Website was a little funky but the customer service was easy and amazing and the delivery came right on time! Everyone loved the flowers!
Thank you for the kind review, Jordan! We're happy that everyone loved the roses. Your feedback on our website is valuable, and we're always working to improve. It's great to hear our customer service and on-time delivery made your experience special. We look forward to serving you again at Global Rose!
It was my first time ordering from GlobalRose and no complaint! I was updated on where they were constantly and received them on time. Beautiful flowers!
We're glad your first order was seamless, we aim to provide a great experience and your satisfaction is our priority! Thank you for your review and for choosing us!
Delivery was on time, packaged well. Flowers in great condition.
Thank you, Adrienne! We're happy that your order arrived promptly and our careful packaging kept your blooms in perfect condition. Your feedback brightens our day!
Never purchased through this site. Wasn't happy with either product and not likely to reorder anything in the future.
Dear Kelly,
We're sorry to hear that your order did not meet your expectations. We'd love the opportunity to assist you.
Please contact us at claims@globalrose.com with more details about your concerns, and our team will be happy to help.
Best regards,
Global Rose Customer Service
www.globalrose.com
The website it slightly chaotic, but once you are able to understand how to order properly it was a breeze! Would definitely shop with you all again.
Thank you for your feedback! We're glad you enjoyed our roses. We've worked to improve our site since customer satisfaction is our priority, and your input helps us refine our service. We look forward to serving you again!
Had a good experience using this site. Would recommend to others.
Thank you for sharing your positive experience and support! We're glad you enjoyed using our site and truly appreciate your recommendation.
Most of my flowers were the wrong color (250). The other flowers that were red (100) were all supposed to be freedom and they were not. It really disrupted my Valentine's day sale because I didn't have all the red roses I ordered and needed. I barely sold anything and didn't make anywhere close to what I normally make each year. This is my 1st and last time using GlobalRoses! VERY DISAPPOINTING!
Dear Dominique.
We're very sorry to hear about your experience, especially during such an important event. We understand how frustrating it must have been to receive the wrong colors and how it impacted your Valentine's Day sale. Nevertheless, we're happy to know that you reached out through our chat and that a refund was provided.
I was excited to see the options of the flowers and the prices as well. But the condition they came in was not worth the money I spent. For a Valentines gift it was very disappointing.
Thank you for your feedback. We're sorry to hear that the flowers didn't arrive in the condition you expected, especially for such an important occasion. However, after investigating, we found that unfortunately, you didn't reach us regarding your order. If you ever experience any issues with your order, please email us at claims@globalrose.com within the first 24 hours of receiving your product so we can make it up to you.
Everything went smoothly. Roses were delivered on time
Thank you for sharing, Mitch. We're pleased everything went smoothly and your roses arrived on time!
Overall I got an amazing deal and a great buy the flowers could've been packaged better to keep them more wet during transit.
Thank you for your feedback. We take great care in packaging our flowers and transporting them in refrigerated trucks. With proper care, they perk up beautifully. We appreciate your input and look forward to serving you again!
We order red carnations as a fundraiser each year from Global Rose. The flowers are securely shipped and in perfect condition when received. After a few days in sunlight, we always hear positive feedback from parents about how perfect the flowers are. Will definitely keep ordering from Global Rose!
Thank you! It's great to hear your red carnations arrived securely and stayed perfect. Your trust means so much, and we're excited to keep supporting your fundraiser.
Order came on day as promised. Shipment provider was unreliable.
Thank you for your review, Antonio! We're happy your order arrived on time although we apologize for the issues with the courier and appreciate your feedback as it helps us improve. If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose.com Our team is at your service.
We value your support and look forward to serving you again!
Great came on time was perfect thank you so muchveryy happy with how nicely they were packed and shipped
We're glad your order arrived on time and was perfectly packed. Your satisfaction is always our priority and are glad to have met your expectations. Thank you for choosing GR!
For the first time every the delivery required a signature to complete delivery. Because the person was not available the flowers were returned to the FrdEx center and delayed for one day.
Thank you for your feedback, and we're sorry for the frustration caused. Please note that after placing your order, you received a confirmation email that mentioned a signature is required for delivery.
We appreciate your understanding and if needed, we can request a signature release for you on a future order. Don't hesitate to reach out if you have any questions!
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your 5-star experience!