From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I bought a huge bouquet the first time and were happy with the rose quality. This time the roses were stale and many never have opened the other flowers were nice
They looked beautiful on arrival, but didn't last. I might buy again, but for the price they should last at least a week.
Dear Gregory, We are very sorry that your roses didn't last as expected and we would love to make this up to you! Please provide us with pictures of your roses at claims@globalrose.com and we will assist immediately. Our team is at your service!
I only would purchase certain items in the future. The roses were in really bad condition.
Dear Maria,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on Feb 13 so we could fix your issue in the best possible way. Unfortunately, we don't have a communication regarding the quality of your order so we could send you a replacement as soon as possible.
Our customer satisfaction is our number one priority and you always can reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
We also kindly remind you that our shipping policy states that credits or refunds will not be issued if orders are delivered a day earlier or a day later than the scheduled date due to unforeseen courier-related issues. Please refer to our policy here https://globalrose.com/FAQS.html. Therefore, Global Rose strongly recommends scheduling the delivery of flowers for special events such as weddings or parties 2 or 3 days before the event day. This information is available on our website before you schedule your delivery date.
The roses were red, the white flowers weren't blue, global rose you helped make her week, and I thank you.
What a lovely rhyme! We're happy that we helped make her week special with our flowers. It's great to be a part of such a meaningful moment. If you ever need assistance or have any questions in the future, please don't hesitate to reach out.
Good service. I tried to be nice by writing a review, but now I'm actually getting penalized with a minimum review length. Hopefully, this will finally meet the requirement so I can move on with my day. Thanks for the roses!
Thank you for taking the time to leave a review! We appreciate your feedback and your experience with us. If you ever need assistance or have any questions in the future, please don't hesitate to reach out. We're here to help, and we're grateful for your support!
Awesome fast clean wonderful gift to my lady on the holiday she really enjoyed them
Thank you for choosing Global Rose to make the occasion special. If you ever need assistance with future gifts or have any questions, please don't hesitate to reach out.
Would use the company again. Delivery came on time and was good for the most part. THere were a few sad flowers, but the filler looked great.
Dear Sarah. Thank you for your feedback and for considering using our company again! We're glad to hear that the delivery arrived on time and that you were satisfied with the filler.
We apologize for any disappointment caused by the sad flowers. Upon receiving your floral box, we recommend trimming the stems around ½ inch" and placing them in clean room temperature water with the provided flower food. We invite you to follow these simple care tips to keep your flowers looking fresh and beautiful: https://globalrose.com/flower-care.html
If you ever encounter any issues, please don't hesitate to reach out using our live chat or at support@globalrose.com. We hope to serve you again soon!
The greenery arrived as planned and was package nicely. The eucalyptus added such a wonderful fragrance to our arrangements. The leather leaf fern was a great filler. Thank you for such greats produces. I'll be ordering again!
We take great care in ensuring the highest quality of our products. If you have any concerns upon receiving your order, please don't hesitate to reach out to us. We're here to assist you every step of the way. Thank you for choosing Global Rose!
Purchased 10 stems of stargazer lillies for our friend's birthday. Her favorite. Delivered on time. They were awful. Dead, rotting, brown, wilted.
She sent me photos, so i immediately went to call GlobalRose. No phone number. They only post an email address. I sent an email about 7 days ago, still no response. I did; however, notice that they had a chat bot. So i went to the chat bot and the "person" put in a request to refund my account. Put in a request? What the heck.
I have no idea about what happened or even if i've been refunded yet, but it's terrible service.
Dear Robin,
We are very sorry that your order the quality of the lilies you recieved was not up to par. Nevertheless, we are glad to know that you got connected right away to our live chat on the same day you recieved your lilies on Feb 12, and our customer service agent explicitly let you know that a refund was initiated. We kindly inform you that the refund was fully processed from our side on Feb 13. Please contact your bank if your funds are not reflected in your account. You can always contact us as you did before, so we can provide you with the transaction ID for your refund of $102.35
We would like also to inform you that we have multiple communication channels: claims@globalrose.com, support@globalrose.com, changes@globalrose.com, and of course our live chat that you already know and where you can get in touch immediately with a live agent. Our team is at your service 💐
The flowers were beautiful and my girlfriend loved them
Thank you for choosing Global Rose! We're happy to hear that the flowers brought joy to your girlfriend. If you ever need more beautiful blooms, we're here for you.
Fantastic! All 50 hot pink roses were perfect and she loved them. They were beautiful for nearly a week. Will definitely be ordering them again. Thank you!
Dear Steve. It makes us very happy to hear that our 50 hot pink roses brought such joy! We can't wait to make your next order just as special. Thank you for choosing Global Rose!
Shipping date kept changing and half the roses began wilting 3 days after delivery. Not the roses I used to buy from global rose
Dear Christipher,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you noticed the roses began to wilt so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could send you a replacement as soon as possible.
We kindly inform you that our customer satisfaction is our number one priority and you always can reach us by providing photos at claims@globalrose.com or through our live chat and speaking with a live representative. Our team is at your service!
Delivered on time and as promised. Arrived in perfect condition.
We're happy to hear your flowers arrived on time and in perfect condition! Your satisfaction is our priority. Thank you for choosing Global Rose for your floral needs.
Beautiful roses arrived quickly in excellent condition.
Thanks, Lela! We're happy to hear that your beautiful roses arrived quickly and in excellent condition! Thank you for choosing Global Rose for your floral needs.
We look forward to serving you again in the future!
Quick easy shopping and quality flowers are at my door in a few days
Love beautiful roses delivered to my door
U have ordered before and been very happy. This order was not up to their normal standard.
Dear Marta. We're sorry to hear that your recent order didn't meet your expectations. We strive to ensure every experience is exceptional and would love to discuss this further. Kindly reach out to our customer service team for assistance using our live chat or at support@globalrose.com our team is at your service!
My awesome Husband surprised me with 100 Fabulous Pink Roses for Valentine's Day among other gifts. He is so caring and wonderful!
I love this man!
That's beautiful! We're happy we could be a part of your special Valentine's Day. Thank you for choosing Global Rose to make your moments even more special.
Great services would definitely recommend you guys to anyone! Will shop with you guys soon to come again!
Thank you so much for your glowing review and recommendation! We appreciate your support and we're happy that you had a great experience with us. We look forward to serving you again soon!
Great selection of flowers at affordable prices. Very communicative regarding purchase and shipping.
Thank you for your wonderful feedback! We're glad to hear that it met your expectations. If you ever need assistance or have any questions, please feel free to reach out. We appreciate your support and hope to serve you again soon!
The flowers came on the correct day but one group of the white roses were all brown. Disappointing honestly
Dear Meredith,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order onFeb 09 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could send you a replacement as soon as possible.
We kindly inform you that our customer satisfaction is our number one priority and you always can reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
Very colorful blooms and always fresh. I have come to trust this company for their flowers. Not working.
Thank you for your positive feedback and for trusting us with your floral needs! We're thrilled to hear that you've been satisfied with our colorful and fresh blooms. We're sorry to hear that you're experiencing difficulties, and we'd like to assist you promptly. Please reach out to our customer service team using our live chat or at support@globalrose.com and we'll work to resolve any issues you're facing. Your satisfaction is important to us, and we appreciate your continued trust in our company!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Jed, We are very sorry that your bouquet didn't bloom as expected and we would love to make this up to you! Please provide us with pictures of your bouquet at claims@globalrose.com and we will assist immediately. Our team is at your service!