From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The product is excellent, easy to order and delivered on time.
Three weeks later and the flowers my kids got still look new!
We're happy to hear that the flowers from your kids are still looking fresh after three weeks! Thank you for sharing this wonderful feedback with us. If you ever need more blooms to brighten your day, we're here for you.
I ordered one type of rose for my wedding and received a different style. - You pay based on the floral style...
They rectified the situation however, it was unfortunate that the roses didn't match..
Dear Win, Thank you for taking the time to provide feedback as this helps us to improve our services. Once again, we are very sorry that our greenhouse sent half of your order in a different variety. On the other hand, we are glad we could make this up to you somehow and we hope you were able to use the flowers in your event.
Make it clear to say who the flowers are for. I had to go back and ask
Thank you for your feedback! We're delighted to hear that you found the ordering process easy and our prices competitive. We apologize for any confusion, if you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose.com Our team is at your service!
Easy to order and appreciate being able to get the amount I wanted
Thank you for choosing Global Rose! Your satisfaction is our priority, and we're glad we could meet your needs. If you ever have any questions or need further assistance, please don't hesitate to reach out.
The roses came in a secure box, and they were all very beautiful. I was happy with the service, even though the delivery was delayed by one day, but you made sure it was there the next morning.
We're happy to hear that your roses arrived safely and were beautiful! We apologize for the slight delay, but we're glad we could ensure a prompt delivery the next morning. Thank you for choosing Global Rose. Enjoy your flowers!
Global rose is always my go to if I want quality and the roses are fantastic!
Thank you for your kind words and for choosing Global Rose. If you ever need more flowers or assistance in the future, we're here for you. Enjoy your beautiful roses!
This was my second very satisfied purchase from Global Rose. I have been thrilled on both purchases. I received both deliveries as requested on the date specified online. I'll use them again and I recommend highly!
Thank you so much for being a valued customer and for your wonderful feedback! We're happy to hear that you've been satisfied with your purchases. We truly appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing Global Rose!
Quick and easy! And had just what I was looking for! Thank you
We're delighted to hear that your shopping experience was smooth and you found exactly what you were looking for. Thank you for choosing Global Rose! If you ever need anything else or have any questions, don't hesitate to reach out. We appreciate your business!
I was hesitant to order from Global Rose from some of the reviews but Global Rose was one of the only websites that had the flowers I needed for my grandpa's funeral arrangements. Luckily, everything came in on time, was well packaged, and the quality was great. Usually wholesale stores nearby have low quality leather leaf but Global Rose provided some great quality ones. The yellow roses were also very beautiful and as vibrant as the photo online. The baby's breath was extremely fresh and super soft! Thanks Global Rose!
We're deeply sorry for your loss and extend our heartfelt condolences. Thank you for giving us the opportunity to serve you during such a difficult time. We're glad to have provided the flowers you needed for your grandpa's funeral arrangements. It's rewarding to hear that everything arrived on time, well-packaged, and of excellent quality. Your satisfaction means the world to us. If you ever need assistance again, please don't hesitate to reach out. Wishing you comfort and strength during this time.
Due to the delivery being a day late, almost half the roses were dried out and discolored. I did follow the instructions once i recieved them and the video. I was able to save some of them but I think they would last longer if the delivery was not delayed
Dear Kim,
We are very sorry for the delay. We shipped your order on time to be delivered on Feb 13th but unfortunately, FedEx had let us both down with the delivery on the day you selected. However, we are happy that your roses were delivered on Feb 14th within our commitment time (+/- 1 Day of the scheduled date). As per the quality of your roses, we replied to your original inquiry on Feb 15 asking you for pictures of the flowers looking after getting at least 12 hours of hydration. Unfortunately, we didn't get feedback from you. Nevertheless, we are happy to assist! Please send us pictures of the flowers that didn't perk up and let us make it up to you.
I was pretty sure i order pink roses and received yellow, but maybe i am mistaking. Quality not as good at all
Dear Linara,
Thank you for reaching out.
We are very sorry to hear that you were not satisfied with the order.
Regarding the color we want to clarify that you ordered pink and assorted roses.
In our assorted selection, we do not commit to delivering a specific color.
Regarding the quality, if you like to open a claim please send us pictures to claims@globalrose.com and we will investigate this.
Best regards
Claims department
The flowers arrived in time for our event and looked good after their journey!
Dear Jessica. Your satisfaction is our priority, and we're happy we could contribute to your special occasion. If you have any further events or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing Global Rose!
Have always been a site you can count on except this one experience with the tulips.
Dear Susan, thank you for your order and for your feedback. We will email you to discuss this further as customer satisfaction is our #1 priority and we are always looking forward to improving our services. If you need real-time assistance while ordering in the future, we invite you to use our live chat service. Our team is at your service.
We waited a little too late to order but we received our order quickly and it was very fresh.
We're happy to hear that despite waiting a bit late to order, you received your order quickly and that the flowers were very fresh. Thank you for choosing Global Rose! If you have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Very nice roses. Arrived right on time. Thank you.
We're happy to hear that you were pleased with the roses and that they arrived right on time. Thank you for choosing Global Rose, and if you ever need more flowers or assistance in the future, please don't hesitate to reach out!
Loved the beautiful combination of colors. 10/10 would buy again, this is my second year in a row getting valentines flowers for an event and it's great quality!
Thank you so much for your kind words! Your satisfaction is our top priority, and we're grateful for your continued support. We look forward to serving you again!
Over a week old and still look like they were delivered today
We're happy to hear that your roses are still looking fresh and beautiful! Quality and longevity are our top priorities, and we're delighted to have met your expectations. Thank you for choosing Global Rose, and we look forward to serving you again in the future!
Broken and dead roses upon delivery. Ten plus roses dead along with an additional five roses with stems broken.
Dear Sean,
Thank you for reaching out.
We are very sorry to hear this.
We will contact you through email in order to open an investigation regarding this.
Best regards
Claims department
They sent them practically overnight, I got them easy.
We're delighted to hear that you received your flowers promptly and with ease! Providing fast and efficient service is important to us. Thank you for choosing Global Rose, and we hope to continue exceeding your expectations in the future.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're glad that you're satisfied with our excellent products and ordering process! Ensuring timely delivery is our top priority, and we're happy to have met your expectations. Thank you for choosing Global Rose, and we look forward to serving you again soon!