Overview
GlobalRose has a rating of 4.4 stars from 2,914 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GlobalRose most frequently mention customer service, beautiful flowers and perfect condition. GlobalRose ranks 2nd among Flower Delivery sites.
Instant Feedback
I overall liked how they did deliver my roses the date I choosed! However in total I did get like 75 rotten roses. Some came in a weird form but I worked with it. But you can't work with rotten roses.
Roses made it probably 20% we're
Not able to be used but the ones that were made an impression
Dear Tony,
Thank you for your review and for giving us a try! We're glad to hear that the roses made an impression, though we're sorry that some of them were not usable.
Your feedback is valuable to us, and we'd love to make it right. If you haven't already, please reach out to our customer service team with details and photos, and we'd be happy to assist you.
We appreciate your support and hope to serve you again in the future!
Best regards,
Customer Service Team
Global Rose
Well I ordered a box of the forms and them needed a second box. So customer service reached out to confirm the second order was not a mistake. Great catch I thought. Both boxes arrived timely and in good condition!
Thank you for your kind words! We're glad our team could assist and ensure everything was correct with your order. Timely delivery and quality are always our top priorities and we look forward to serving you again!
Ordering online is easy and efficient! I have made several orders throughout the years and have never been disappointed.
Thank you for your continued trust in us! Your satisfaction means a lot, and we look forward to fulfilling many more orders in the future.
Global Rose is our go to supplier for all our Biology Lab flowers! Excellent customer service and reliable, good condition flowers.
We're glad to have helped with your lab! Thank you for trusting us as your go-to supplier. We look forward to providing you with fresh flowers again!
I've been getting flowers for a long time from global roses 75% of the time they are excellent, unfortunately there's been a few times that the roses haven't been up to par or that they never show up, however, it does seem like they are now providing much better customer service and have put a few things in place that make it easier to communicate with global Rose and know when your roses are getting there. I am upset that I had a credit in my basket and when it first got there, I didn't think it expired and it had expired on me. I think they should be good until used.
Dear Susan,
Thank you for sharing your feedback! We're so glad to hear that you've been enjoying our flowers most of the time and that you've noticed improvements in our customer service and communication. Your satisfaction is important to us, and we're always striving to do better.
We understand your frustration regarding the expired store credit, and we're sorry for any inconvenience this may have caused. Upon reviewing the details, the credit issued for your previous order was valid until July 20,2024, as indicated in the message sent to you:
"Please accept our sincere apologies for the inconvenience caused by your previous order. Store Credit for $82.99 for order 616180 can be redeemed using code GR23_12563640143. Please keep in mind the credit will expire 1 year after the initial purchase date."
It seems we haven't received any recent communication from you regarding this, but if there's anything else we can assist you with, we'd be happy to help. Please don't hesitate to reach out though our live chat to speak with a live agent or by sending us a message at support@globalrose.com. We're here to make sure your experience with Global Roses is a positive one!
Thank you for being a valued customer, and we hope to continue bringing joy to your day with our flowers.
It's getting bigger and bigger each day. Love love this
No global roses is the best………………… flowers are fresh and smell so good
Thank you for sharing, Ash! We're glad our flowers are growing beautifully and you love their fresh scent. Your kind words brighten our day and hope to serve you again!
The process to order and have delivered was easy and very convenient. My spouse enjoyed the roses, smiled big and said they're beautiful.
Thank you for sharing your feedback and for allowing us to be part of your special moments! We're glad you both loved the roses.
I ordered 90 pink roses for a fundraiser and I was delivered the correct amount but they were hot pink not light pink!
Hello Drew,
Thank you for your feedback. We apologize for the color discrepancy with your order. To assist you further, please reach out to us at claims@globalrose.com with any details, and we'll be happy to help resolve this issue.
Best regards
CUSTOMER SERVICE TEAM
www.globalrose.com
Everything arrived just as I was promised. The bouquets were healthy and beautiful. I was able to use for a Senior Meal and also for Easter Meal as well. Tables looked beautiful with these flowers.
Thank you for sharing your experience, Sandra. We're happy that the bouquets brought beauty to your events. Thank you for choosing our flowers to decorate your tables.
We look forward to serving you again!
Super Premium roses, should be the best you have. Not the large fragrant extra long stem roses i expected
Thank you, Steven! We love that you enjoyed the roses and appreciate your feedback. We strive to offer the best and are glad to have met your expectations.
The roses came, one package was delayed. When the flowers arrived I had hoped they wouldn't have thorns but they did and were in pretty bad shape. I was able to remove the thorns and took some time to get the flowers back to life.
Dear Brittany,
Thank you for your feedback. We're sorry to hear that some of the roses arrived in less-than-ideal condition.
Please reach out to us at claims@globalrose.com with pictures of the flowers you received so we can review the issue and assist you further.
We appreciate your time and look forward to resolving this for you.
Best regards
Customer Service Team
Global roses was professional, timely, and easy to work with. I'm so impressed with the quality and the service. Will definitely order again.
We're happy to impress you with our quality and service. We aim to be dependable and professional in every order, and we appreciate your trust. Thank you for considering us!
Best roses ever! Thank you! You're testing my nerves. The roses were perfect.
We're glad the roses were perfect and made such an impression! Thank you for choosing GR.
This is the only company I order flowers from.b so easy to order.
We're honored to be your go-to company for flowers, and we're happy that you find it smooth. We appreciate your loyalty and look forward to serving you again.
Ordering was easy and they arrived on time. They flowers are so fresh.
Roses arrived on time and opened beautifully, just in time for Valentine's Day.
Thank you for sharing. It's our pleasure to be part of your celebration, and we appreciate you choosing us for this special occasion!
Flowers came in great shape and right in time when I needed them.
Thank you for choosing Global Rose and sharing your kind feedback. We hope to continue delivering fresh flowers your way!
Flowers looked gorgeous, smells amazing and so far they are lasting so well
Thank you for your kind words and support! We love to know that our blooms, fragrance, and lasting quality brought you joy.
On time delivery and fresh flowers. Flowers still look great one week later.
Thank you! Your satisfaction is vital to us and we're grateful for your support. We look forward to brightening your day with more beautiful blooms soon!
You folks were great as always
Flowers are fresh, just opening…
Thank you
Thank you for your continued trust! We're glad you loved the flowers. We appreciate your support and look forward to serving you again!
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback! We're sorry to hear about the condition of the roses. After investigating, we noted that your order was delivered on February 10th, but we didn't receive any claims from you. In the future, if you experience any issues with your order, please email us at claims@globalrose.com within the first 24 hours of receiving your product so we can make it up to you. We'd love to resolve this for you!