Overview
GlobalRose has a rating of 4.4 stars from 2,912 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GlobalRose most frequently mention customer service, beautiful flowers and perfect condition. GlobalRose ranks 2nd among Flower Delivery sites.
Instant Feedback
I was so happy that my roses arrived early for my birthday however the roses are different from the roses I received last year. I'm kind of disappointed but they are still beautiful.
Valentine's Day is the biggest day of the year for my restaurant, and I wanted to add rose petals to every guest's table. I found GlobalRose and trusted them to provide the best rose petals and trusted them to deliver on time. This is the second year in a row where they have exceeded my expectations. I highly recommend them.
Thank you for the 5-star review, Bryon! We're honored to be part of such a special day for your restaurant. We appreciate your trust in us and your recommendation.
Have always had good experiences with Global Rose and could depend on their timing of delivery and quality of florals.
We're glad you enjoy our timely delivery and quality florals. Our team works hard to exceed your expectations and we look forward to serving you again!
Shipping was quick and on time. Most of the flowers arrived unharmed and usable.
Thank you for your feedback! We appreciate your support and if you ever need assistance, don't hesitate to reach out, we're here to help!
Roses were very nice and thornless. Delivery schedule coordination is what drove rating down. Fortunately the FedEx driver was very helpful and accommodating.
We're glad the roses met your expectations! We apologize for the delivery issue and appreciate your patience. We're happy to hear the FedEx driver was able to assist. Your feedback is important to us, and we appreciate your feedback. Whenever you need help, don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose.com
Normally, I do not have any issues when ordering with this company, but this time the roses were super small and not the quality that I paid for.
Dear Chasidy,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have provided a solution for your case.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us at claims@globalrose.com or through our live chat and speak with a live representative and provide pictures of the flowers received. Our team is at your service!
The freshness and beauty of the roses was exceptional. They were delivered when promised.
Thank you, Paula! We're glad the roses arrived on time and exceeded your expectations in freshness and beauty. We appreciate your support and hope to serve you again!
Good experience. There were a few broken stems and a flower head popped off.
Glad to hear you had a good experience! Sorry about the few broken stems and the flower head. In the future, if you ever experience any issues, please email us at claims@globalrose.com within the first 24 hours of receiving your product so we can make it up to you!
The site is relatively easy to navigate. I enjoy the Amazon check out feature.
Thank you for your kind review! Your satisfaction with our flowers and value means a lot to us. We look forward to serving you again!
Always have a good experience with these guys, they have never let me down.
We're happy that you always have a great experience with us. Providing excellence is our pleasure, and we appreciate your kind words.
Flowers came on time and in nice condition. The roses came just as described.
Thank you for your kind words! We're glad the roses arrived on time and expected. Your satisfaction is our top priority, and we're happy everything met your expectations.
Will recommend to friends and colleagues about on time delivery, professional packaging and quality.
Thank you, Erick! We're glad our service met your expectations. Your recommendation means a lot to us and we look forward to serving you and your friends in the future!
Easy shopping and on time delivery. Good products that I like. Also, good prices.
Thank you! We're glad you enjoyed everything, your satisfaction is our priority and we're committed to excellence. We look forward to serving you again!
My order was received right on time and the flowers were fresh and beautiful
Thank you for your kind words and for choosing us for the wedding. We're happy everything has met your expectations and look forward to serving you again!
Website and ordering was upfront and easy to navigate. I received shipping information a few days prior and timely updates.
It's our goal to make your experience seamless from start to finish. We appreciate your support and look forward to serving you again!
The flowers arrived on time and in perfect condition. I think my only regret is not getting them 4 days before my party because they opened up so beautifully on that 4th day, but now I get to enjoy them for myself!
Thank you for your 5-star review. We're glad the flowers arrived in perfect condition and opened beautifully! For future orders, we always kindly recommend scheduling the delivery date 2-3 days before your event to give the blooms enough time to fully open. We appreciate your support and look forward to serving you again!
One of the 6 fillers was rotten, smelly and slimy. But the toher 5 were good.
Hi,
Thank you for your feedback. We're sorry to hear that some of your fillers did not fully meet your expectations.
In cases like this, we kindly ask that customers contact us directly at claims@globalrose. Com with photos of the issue so we can properly investigate and assist. This helps us ensure quality and provide the best resolution possible.
We appreciate your support and hope to have the opportunity to serve you again in the future!
Best regards,
Customer Service Team
Global Rose
Ease of ordering, price was reasonable. Arrival time of shipment was delayed a day - so that was inconvenient as I had to sign for shipment and also they couldn't be left out in my cold climate.
Thank you for your feedback! If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose.com Our team is at your service!
I overall liked how they did deliver my roses the date I choosed! However in total I did get like 75 rotten roses. Some came in a weird form but I worked with it. But you can't work with rotten roses.
Thank you for your feedback! We're sorry to hear about the condition of the roses. After investigating, we noted that your order was delivered on February 10th, but we didn't receive any claims from you. In the future, if you experience any issues with your order, please email us at claims@globalrose.com within the first 24 hours of receiving your product so we can make it up to you. We'd love to resolve this for you!
Roses made it probably 20% we're
Not able to be used but the ones that were made an impression
Dear Tony,
Thank you for your review and for giving us a try! We're glad to hear that the roses made an impression, though we're sorry that some of them were not usable.
Your feedback is valuable to us, and we'd love to make it right. If you haven't already, please reach out to our customer service team with details and photos, and we'd be happy to assist you.
We appreciate your support and hope to serve you again in the future!
Best regards,
Customer Service Team
Global Rose
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Fonda,
Thank you for sharing your experience with us, and happy belated birthday! We're delighted to hear that your roses arrived early and added a touch of beauty to your special day.
We're sorry to learn that the roses didn't meet your expectations compared to the ones you received last year. While the variety may vary slightly due to seasonal changes or availability, we always strive to deliver fresh and beautiful blooms.
To better understand your concerns and ensure we meet your expectations in the future, we'd love to hear more about the differences you noticed. Please feel free to reach out to us directly at claims@globalrose.com
Thank you again for your feedback—it helps us improve and continue bringing joy to our customers. We hope to serve you again soon!
Warm regards,
Global Rose