Overview
GlobalRose has a rating of 4.4 stars from 2,913 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GlobalRose most frequently mention customer service, beautiful flowers and perfect condition. GlobalRose ranks 2nd among Flower Delivery sites.
Instant Feedback
I had a specific date I ordered for, my wife's birthday. Yet it was delivered the day after my wife's birthday. Great flowers, excellent bouquet, but late
We ordered 400 roses for a valentines event and they arrived fresh, packaged well, and didnt wilt
We love that the roses arrived fresh and in perfect condition for your Valentine's event. We take pride in providing the freshest blooms and are glad it made your event special.
This ism y 3rd time ordering roses and I was slightly disappointed. The red roses were ok, but the colored roses bunches were very poor quality. I had a really hard time cleaning and processing them to be ready for our event. For the money, I was expecting better... Unless you are buying red roses $$$$- the other ones are not worth the money.
Disappointed!
Dear Jozefina,
Thank you for your feedback and for being a valued customer. We're sorry to hear that the colored roses did not meet your expectations.
To better assist you, please contact us at claims@globalrose.com with pictures of the roses you received. Our team will review your case and work towards a resolution.
We appreciate your business and look forward to resolving this for you.
Best regards,
Customer Service Team
www.globalrose.com (https://www.globalrose.com)
I ordered 100 flowers from this website this is not my first time ordering from here the first time I had no issue but with my recent order my flowers looked horrible the where dead on delivery and just so many petals falling off this was a huge disappointment as these flowers where for an event
Dear Andre,
We're very sorry to hear that your recent order did not meet your expectations. We understand how important it is for your flowers to arrive fresh, especially for an event, and we sincerely apologize for the disappointment.
We will be reaching out to you via email to further discuss this issue and find the best way to resolve it.
We truly appreciate your past support and want to make this right. Please check your email shortly, and we look forward to assisting you.
Best regards,
Claims department
Flowers are beautiful arrived on time and in tact. Also very pretty and cute too
It's our pleasure to serve you, and we're glad you enjoyed the purple roses. We look forward to serving you on the next occasion!
Flowers were very nice. My wife really enjoyed them & they were delivered on time.
We're joyful that your wife enjoyed the flowers and our delivery met your expectations. We appreciate your feedback!
Ordering was easy, however, the roses arrived very damaged as shown in the accompanying picture.
Dear Sheila,
Thank you for your feedback. We're sorry to hear that your roses arrived damaged. We'd love to assist you further—please reach out to us via email at claims@globalrose.com with more details about your order, including any photos if available.
We appreciate your business and look forward to resolving this for you
Best regards,
Claims department
Excellent product and service; highly recommended. Easy to deal with and make it all happen.
Your satisfaction is our priority and your recommendation means a lot. If you ever need more fresh blooms, we're just a click away!
The flowers were amazing and shipped on time, even with iffy weather conditions. Definitely will be ordering again!
Thank you for your 5-star review! We're happy your flowers arrived on time and met your expectations, even with the weather challenges. We look forward to serving you on the next occasion!
Lovely and beautiful my wife loved them and its was a hot at her party
Thank you for your feedback! We're sorry the ordering process was challenging, but we're glad you got through. In the future, please feel free to use our LIVE CHAT or email support@globalrose.com if you need any help. Our team is always here to assist you!
My flowers were delivered in a great time frame and they looked beautiful even before blooming, they were in very nice condition and came with all the directions and food needed to keep the flowers healthy and thriving I will absolutely be shopping again.
Thank you for the 5-star review! We aim to provide excellence in everything and are glad to have met your expectations. Thank you for choosing GR.
Our flowers were delivered on time and in great condition and they still looked great after letting them sit out in buckets of water for two days!
Thank you for your review! We're happy that our blooms added beauty to your occasion. Your support is very much appreciated and we look forward to bringing more floral joy in the future!
The flowers arrived on time, within 1 day of delivery date request. There was one bunch of daisies that weren't great but other than that, it was perfect. Thanks!
Dear Claire,
Thank you so much for your review! We're glad to hear that the flowers arrived on time and that they were a great fit for your Easter celebration.
We're sorry to hear that one bunch of daisies wasn't up to expectations. In cases like this, we kindly ask that customers reach out to us directly at claims@globalrose. Com as soon as the issue is noticed. This allows our team to investigate promptly and provide a proper resolution.
We appreciate your feedback and hope to have the opportunity to serve you again soon!
Warm regards,
Customer Service Team
Global Rose
Www.globalrose. Com
Follow us on Instagram:@globalrose
The roses were bulb shaped and didn't bloom at all as shown in the images on the website.
I ordered 100 red wedding roses. Followed the instructions before use. But still the roses didn't bloom. They were closed up all the time till today. It's been 7 days now.
Dear Mahek,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us at claims@globalrose.com so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have assisted you.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us by providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
I have ordered from Global Rose a few times now and the flowers are beautiful and well packaged. Shopping is easy and delivery is quick.
Thank you for your continued support! We take great care in packaging and providing the best so we're happy for your review. Thank you for choosing us and for sharing your positive feedback.
Flowers were droopy. Idk it keeps asking me to describe my experience but the flowers were literally dropped off and delivery man leave it as it is in the box :| idk what to say? Keeps emailing me to confirm that I received it but then it turns out to be a review :| awkwarddddd
Dear Zoe,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on February 14 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
Was very hesitant that the order would be delivered on time and that the cost was accurate. My worries were unfounded. The flowers were BEAUTIFUL! They arrived exactly when they were supposed and packaged perfectly
Thank you so much, Theresa. Your satisfaction is our top priority, and we're grateful for your trust. We look forward to serving you again!
The purchasing process was fine, and I love option of this flower as it is cat safe and that's hard to find. But they never really bloomed fully. Feels like a missed high five.
Dear Darren,
Thank you for your feedback! We're glad to hear you appreciated the purchasing process and our selection of cat-safe flowers! We're so sorry to hear that the blooms didn't fully open as expected.
We also noticed that you didn't reach out to us about this issue and we would've been happy to help! In the future, please don't hesitate to contact our claims team at claims@globalrose.com if there's ever anything we can do to make things right. We truly value your support and hope to have the chance to exceed your expectations next time.
Thank you again for sharing your experience!
After placing order, I read that the delivery needed to be signed for so I changed the delivery address through proper procedures with no problems. After that, I even read that a signature could be done online so even better! Great experience overall.
Thank you for your review! It's awesome to know everything worked out smoothly for you. We are always here to help with your order needs and look forward to serving you again!
The Order was delivered on time and customer service was excellent. I had to make a correction to the delivery address and it was super simple and the employee was very nice. I order 200 roses in 8 different colors. All the roses were in excellent condition except for the lavender color roses, which were in alright condition. I plucked the outside petals of the lavender roses and now they look amazing. That was the only thing holding back for being absolutely perfect. I would 10/10 recommend this company.
Thank you! We're glad your order was delivered on time and our customer service was helpful, our team is always happy to assist. We appreciate your feedback and recommendation!
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
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- Miami, FL, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback! Our commitment time frame states that you can receive your order +/- 1 Day of the scheduled date. We're glad the flowers met your expectations and hope they still made your wife's birthday extra special!
If you ever need assistance, don't hesitate to reach out!