From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I have ordered many times from global Rose. This was the first time I was a little bit disappointed, although the flowers that came were absolutely beautiful, white roses, as soon as I got them, I took them out of the box and put them in water, there were five heads of roses that were laying in the box, so some of the arrangements only had 11 roses instead of a dozen. Other than that, the flowers were pretty and they arrived on time.
Excellent experience. Flowers were beautiful. Emailed customer service and they responded in 6 minutes
Thanks, Kelly. We hand‑select the best blooms and package them with care to ensure they arrive beautifully. Our customer service team is always happy to assist, and we appreciate your feedback.
The 75 long-stem white roses arrived in great condition, and even 7 days after the event, they still look beautiful in a vase with water. I highly recommend buying flowers from Global Rose, even if you don't know much about caring for flowers. Global Rose will send you instructions on how to keep your roses looking fresh after delivery — just follow the instructions and you'll get perfect results
I ordered roses for my cousins wedding to be delivered on 6/19 for a 6/21 event. They arrived the afternoon of 6/20. The Roses were not open for the event albeit they were fresh.
Dear Ann. As noted on our site, we ship fresh‑closed blooms to ensure peak freshness upon opening. We're glad the roses arrived fresh and within our commitment window.
We appreciate your feedback and look forward to serving you again!
My delivery was delayed a day
Roses were broken
All flowers were terribly wilted
We're truly sorry to hear about your experience.
Please note that our flowers are shipped directly from our greenhouses, and they might arrive slightly dehydratedated, which is completely normal. Once properly hydrated, they typically perk up within 24 hours. We're also sorry to hear about the broken stems—had we been contacted, we would have gladly assisted you and provided care tips or alternative solutions.
Unfortunately, since we didn't receive any communication regarding your order, we weren't able to make it right. In the future, we kindly ask you to contact us within 24 hours of delivery at claims@globalrose.com so we can help resolve any issues promptly.
It's great to hear you loved the petals and arrived as expected. We appreciate your support, and thank you for choosing Global Rose!
Broken, flimsy, terrible quality. We could not use these items and had to replace. I feel a refund for the boutonnieres and corsages would be fair. It was very inconvenient to have to replace last minute
Dear Karen,
Thank you for your feedback and for taking the time to share your experience with us. We're glad to hear that you were pleased with the flowers overall, but we're very sorry to learn that the boutonnieres and corsages did not meet your expectations.
In situations like this, we kindly ask our customers to contact us within 24 hours of delivery at claims@globalrose.com so that we can properly investigate the issue and provide a timely resolution. This allows us to evaluate the condition of the products upon arrival and determine the appropriate course of action.
We appreciate your understanding, and if there is anything else we can assist you with, please don't hesitate to reach out.
Warm regards,
Customer Service Team
Global Rose
www.globalrose.com
Follow us on Instagram:@globalrose
I have not seen the flowers myself as they were a gift for an out of town friend for her 75th birthday. But she was so very enthusiastic about them! Delivery occured without a hitch. I'm a.very, very satisfied customer and will definitely use Global Rose again!
We're happy to hear your friend loved the flowers and that everything went smoothly. Thank you for choosing us!
Flowers were beautiful but they only lasted about two days once we got them. And quite a few were slimy and gross. I did not like that a signature was attached to the order. I had to chase down fedex for two days trying to get the flowers for my event.
Dear Maria,
Thank you for your review and for your recent order #792494.
We're glad to hear that you found the flowers beautiful, but we're very sorry to learn that some did not arrive in optimal condition and that the delivery process caused inconvenience.
In situations like this, we kindly ask our customers to contact us at claims@globalrose.com within 24 hours of delivery, as stated in our policy. This allows us to promptly investigate the issue and provide an appropriate resolution.
We truly appreciate your feedback—it helps us improve both our product quality and service.
Warm regards,
Customer Service Team
Global Rose
www.globalrose.com
Follow us on Instagram:@globalrose
The experience was good. Will order again. The sunflowers were beautiful.
Thank you, Edith. We're happy you enjoyed your sunflowers. Your satisfaction is our greatest reward, and we look forward to assisting you in the future.
This is the second time I've ordered from global Rose and I really have been impressed with the quality of flowers.
Thank you for choosing Global Rose again! We work to make every delivery great because your satisfaction is our greatest reward, and we're glad our flower quality met your expectations.
Avery east to order and they arrived on time and in perfect condition!
Thank you for the review! Providing beautiful blooms and smooth service is our goal. We're at your service if you ever need assistance or more fresh flowers.
Received my flowers 8 days ago and they are still beautiful! Not a single one has wilted. Will order again.
We're glad your white hydrangeas met your expectations and are long-lasting. Knowing our blooms brighten your space makes our day. We look forward to helping with your next order!
Easy to get around the website and placing and paying for order.
Thank you! We're happy everything went smoothly, and we hope the sunflowers brought joy.
Lillies were a little wilted. Roses turned out good. The variety of pinks surprised me. Some of them were more orange than I expected
Dear Stephanie,
Thank you for your feedback and for choosing Global Rose!
We're glad to hear that the roses turned out well and that you appreciated the variety of pinks. Regarding the lilies arriving a bit wilted, we sincerely apologize for that. Due to their delicate nature and long transit, lilies sometimes need a bit more time in water to fully hydrate and bloom. If any flowers arrived in unusable condition, please feel free to share photos with us at claims@globalrose.com so we can assist further.
We appreciate your support and hope to serve you again in the future!
Warm regards,
Customer Service Team
Global Rose
www.globalrose.com
Follow us on Instagram:@globalrose
Flowers were beautiful, colors pretty much exactly as pictured. Came on time and I couldn't be happier with how they turned out and held up.
Thank you for sharing your experience! We're glad the flowers met your expectations and held up beautifully. Your happiness is our priority, and we look forward to providing the same quality for your next event!
Would buy again! Recommend 100% for any event. Easy to order, reliable shipping, great quality florals and filler!
Thank you for sharing your experience, Morgan. We're glad everything went as expected, and your recommendation means a lot. We look forward to helping make your future occasions just as beautiful!
Unfortunately the Lillie's are so closed that I will not be able to use them. They also appear to be only white instead of the pink ordered.
Dear Jordan,
Thank you for your review, and we're very sorry to hear that the lilies you received did not meet your expectations.
In cases like this, it's very important that we are contacted within 24 hours of delivery at claims@globalrose.com, along with clear photos of the flowers received. This allows our team to investigate the issue promptly and determine the best resolution.
We understand how disappointing it can be when flowers don't arrive as planned, and we truly want to help. If you still have the product and can provide the requested information, please reach out—we'll be happy to look into it further.
Best regards,
The Global Rose Team
www.globalrose.com
I ordered fern and roses to make leis for my friends wedding, they arrived in wonderful condition! Love it! I would definitely order from them again! …. I live in Hawaii and with the shipping the flowers looked fresh picked!
Thank you! We're happy to hear that everything arrived as expected and it brought joy to your friend's wedding.
We'll be here to assist you again whenever you need more blooms!
There were no care instructions in the box and therefore they died in one day
Dear Lynn,
Thank you for your feedback.
We're sorry to hear your flowers didn't last as expected. Please note that all our boxes include care instructions via a QR code located on the outside of the box, which links to a step-by-step guide to ensure the best hydration and bloom. Additionally, if you ever have questions or concerns, you can always reach us through any of our customer service channels: support@globalrose.com, claims@globalrose.com, or our website chat.
We're here to help and want to make sure every order meets your expectations.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Joni,
Thank you for your continued support and for sharing your feedback. We're sorry to hear that a few of the rose heads were detached upon arrival. While we're glad the flowers were otherwise beautiful and arrived on time, we understand how this affected your experience.
In cases like this, we kindly ask that we be contacted within 24 hours of delivery at claims@globalrose.com so we can properly investigate and assist. This allows us to address the issue promptly and provide an appropriate resolution.
We truly appreciate your business and hope to serve you again soon.
Warm regards,
The Global Rose Team