From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Receive roses on time, but they were of inconsistent bloom and size, also no order confirmation and shipping notice by website, just a notification from FeDex.
Hello I wanted to create centerpieces for my daughter's engagement party. The 3 dozen white roses arrived on time and looked beautiful! I received so many compliments on the roses. I will definitely purchase more flowers for future occasions. Thank you.
Thank you for letting us be part of such a special celebration! It's great to know the roses were as expected, and we will be happy to assist with your future events!
I ordered hundred carnations. They arrived on time, super gorgeous and fresh and lasting for over 10 days! What an amazing service!
Thank you for sharing your positive experience! We take great care in packaging our flowers, and we're happy the carnations arrived fresh and lasted beautifully.
This is my third order, and I've been happy with all of them. This time, the packaging was a little different and the roses weren't as fresh as they usually are, but overall I'm still happy with the results. Thank
Dear Natacha,
Thank you so much for your continued support and for taking the time to share your feedback. We're happy to hear that your order arrived on time and that you've generally been pleased with your experience.
We're sorry to hear that the roses this time didn't meet the usual level of freshness. In cases like this, we kindly ask customers to contact us within 24 hours of delivery at claims@globalrose.com so we can promptly investigate and address any issues.
Your feedback is very important to us, and we truly appreciate it as it helps us continue improving.
Warm regards,
Customer Service Team
Global Rose
www.globalrose.com
Follow us on Instagram:@globalrose
Beautiful product. Fast delivery. Great communication regarding delivery. Includes post-delivery instructions to ensure the best outcome of your product (mine were the almandine roses-50 ct). Will not hesitate to order again!
Thank you for your kind words! We're happy you loved the roses and had a smooth experience. We look forward to serving you in your next special occasion!
I had a great experience from start to finish with global rose. I will definitely be using them again for future events! Flowers were so beautiful and everyone loved them!
Thank you so much! We're happy you had a great experience, and we can't wait to be part of your future events!
I forgot to add a gift card to my order and they were able to help me fix the issue right away even though the delivery date was in less than five days. Thank you!
Dear Kira! We're glad to have helped. Your satisfaction is our priority, and we're always at your service.
Thank you for your 5-star review!
The sunflowers exceeded my expectations! Everything is in great condition when it was delivered with clear instructions of how to care for flowers. Only thing I would've liked was a little more plant food in each box. Overall great experience would definitely order again!
We're happy the sunflowers exceeded your expectations! If the flower food runs low, change the water daily, keep the stems trimmed, and place them in a cool spot away from direct sunlight. That'll help them stay fresh and beautiful even longer.
Thanks for your feedback, and we look forward to serving you again!
I asked to use my credit but it didn't appear on final checkout; also, no gift card option available. The flowers arrive anonymously so I had to call to make sure they arrived. The person said they were beautiful did not see a photo. I think it would be great if you could send a photo to people who order as gifts; it would be a nice touch.
Thank you for your feedback! We're sorry to hear you had trouble applying your credit/coupon. We'll be sending you a quick email with a screenshot showing exactly where to enter a coupon code or store credit during checkout to make things easier next time.
We also love your idea about sending a photo when gifts are delivered; however, for now, we suggest you track the delivery using the tracking number provided. FedEx, in most circumstances, provides a picture of the delivery.
As usual, the first field which is labeled something like "put your email address and tel n here" winds up being shown as the Ship AND Bill to summary. This is very upsetting. It is clearly a gift. The fear that the gift recipient will now receive a copy of the bill and how much I paid for the flowers angers me immensely. EEEEESH
Ordered 150 roses and baby's breath for decorating tables for a wedding. The ordering process was easy and flowers were delivered on time. All instructions were easy to follow and gave us the most amazing roses! They opened beautifully within 24-48 hours and the fragrance was absolutely amazing! I wouldn't hesitate to ever order here and the "Pure White Roses" were the perfect flower for our needs. Out of 150 roses we only had one rose that had a broken head and not a single one had any browning.
Thank you, Dianna! We love that the roses and baby's breath helped make your wedding decor so special. It means a lot to us that our flowers brought joy to your day.
We're grateful you chose Global Rose, and whenever you need more blooms, we're at your service!
These flowers were perfect. Individually wrapped and gorgeous - such high quality! They arrived 2 days before the wedding shower and were perfect for the day. They arrived on time. Would absolutely recommend.
Thank you for sharing! It's wonderful to know they added beauty to such a special day. We'd be honored to be part of your next celebration too!
First time ordering my florals online so I was a bit apprehensive, but was pleasantly surprised that my order was met with satisfaction. Order arrived timely and flowers were packaged very well. Roses opened beautifully!
Thank you for the review and for choosing us. We're happy that everything has met your expectations. We work hard to ensure your satisfaction and appreciate your kind feedback!
We ordered flowers from Global Rose because we had trouble finding the volume of blooms and greenery that we wanted locally. We ordered them, fingers crossed, for a July 3 delivery date and they delivered promptly! Inside our Global Rose packages were fresh florals that will be beautiful for our event! I'll recommend Global Rose to anyone needing fresh and fast floral options!
Thank you for sharing, Rebekah! We're happy the flowers met your expectations. We appreciate your recommendation and look forward to providing you with more fresh blooms for your next occasion!
The selection and pricing was very helpful!
From my ordering to the delivery, I received excellent service.
We're glad you had an excellent experience from start to finish. That's what we aim for, and we appreciate your kind words!
The experience was okay…. You are e-mailing me and calling me Janice, when Janice is who I sent the roses to. Additionally, I was not able to fill out a note to go with the roses.
Thank you for your feedback. We're sorry to hear that you weren't able to add a note to your order — we know how important those personal touches are. We attempted to follow up by phone without success, but we've also sent you an email explaining how to include a message with your next order. Please don't hesitate to reach out if there's anything else we can do to improve your experience!
Ordered 36 stems of daisy's and they showed up and were perfect for my daughter's birthday. Will definitely be ordering again!
Thank you for your kind words, Andrea. We're happy the daisies were perfect for your daughter's birthday, and whenever you need more fresh blooms, we're just a click away!
Before I made the purchase, I searched all over the web for roses in bunches. These roses were reasonable and also recommended by others on their website. Global Roses also let me know that my roses would be arriving a day later than expected. I would suggest giving one extra day in addition to budding days for delays.
Thank you for choosing us! On our website, we kindly advise scheduling the delivery 2–3 days before your special event to allow your flowers ample time to bloom and to account for any potential courier service delays.
Whenever you need more blooms, we're at your service!
Note the comments above. They were delivered on time as requested ordered. But not fresh upon receipt.
Dear Penne,
Thank you for your feedback, and we're truly sorry to hear that the flowers did not arrive as fresh as expected. We understand how important quality is, especially for time-sensitive orders.
In situations like this, we kindly ask that customers contact us within 24 hours of delivery at claims@globalrose.com, along with photos of the product, so we can properly investigate and take appropriate action.
We appreciate your comments and hope to have the opportunity to serve you better in the future.
Sincerely,
The Global Rose Team
www.globalrose.com
Follow us on Instagram:@globalrose
So glad I ordered through Global Rose. I proposed to my fiancé using the flowers and they came at the right time. Thank you guys!
We're honored that the flowers arrived right on time for such an unforgettable moment. Thank you for choosing Global Rose, and congratulations on your engagement!
These are some of the most beautiful roses I've seen and smelled. I had no dead leaves, petals, etc. They arrived on time, I followed the directions and could not stop staring at them as they opened over the next few days. The compliments just kept coming, most were touching because they did not realize they were actually real. I made 7 full arrangements in vases for centerpieces, and everyone asked to take one home. I could only part with 3 arrangements, the other 4 beauties are with me again. I can't brag enough, if you are hesitant... don't be. Thank you Global Rose and Diana for your help making my daughter's baby shower even more beautiful.
Thank you so much for this review! We're happy that you enjoyed the roses so much. Diana and the whole team appreciate your support.
It was an honor to be part of your daughter's special day!
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Jeff,
Thank you for your feedback, and we're glad to hear your roses arrived on time.
We're sorry to hear you experienced inconsistencies in bloom and size. Our roses are a natural product, and some variation is expected, but we always aim to provide the highest quality and uniformity possible. Had we known about your concerns, we would have been happy to assist.
Regarding order and shipping notifications, our system did send a confirmation and FedEx tracking details to the email address provided at checkout. It's possible these may have landed in your spam or junk folder, which sometimes happens with automated emails.
We encourage all customers to reach out to us within 24 hours of delivery if anything seems off, so we can help right away. You can always contact us at claims@globalrose.com and we'll do our best to assist you.
Thank you again for your order, and we appreciate the opportunity to serve you.