Glamulet

My charms were received within 10 business days and are lovely. Quality was what I expected. They are identical to other more expensive ones I have seen. Overall I was happy with my purchase and would but again.

Requiring just one pendant, the delivery cost was £10 on an item of £20! I tried to request a reduced delivery cost, but to no avail :( No response to four emails that I sent. Such a shame, and terrible customer service.

I emailed customer services in regards to how to change a bracelet size that I have just purchased for my mum but sadly to small. I wanted to ask how to go about exchanging it for the next size up. But as of yet havent heard back at all..

Glamulet site states that my order *******199) is 'complete' and the tracking number(JK*******GB) doesn't now work. I have not received a card saying they have tried to deliver it. This was a Christmas present for my wife and I now have to either disappoint her or pay more for the same items from another supplier! Clearly this is the last time I will use them.

They charged extra for guaranteed Christmas delivery which I gladly paid... on 12/24 got the email that my item was leaving china. Told via email that I should understand that the items are handmade. Ok I get it but you know what, you took my money under false pretenses.

Can't believe that when i placed this order i had paid extra for fast service to recieve this item with 2 to 3 business days,, now it has been over two weeks

And it looked like false advertisement when i purchased my items i thought that i would get the bracelet with it. Since it is taking so long i want my money back otherwise please expedite my items.

Received order but had to pay taxes and duties which I had not been told
Of at the time of purchase. Order received was short one item that I had
Ordered and paid for. The bracelets (two) had no stops. I have emailed
Several times re those issues but received no real feedback. I sent a copy
Of the amount paid to DLH at time of arrival here. I have called my credit
Card company to hold payment until those issues are resolved.

Unfortunately when I received the personalized charm, the quality of the picture was very poor. You could not tell that it was the same picture sent. I wanted them to redo it and they won't unless I pay again for shipping. I originally paid $14.95 for faster shipping, so I'm wondering if that was the issue. I am so disappointed as they also offered to refund me $5 CAD instead of the $40 CAD I paid.

I tried to buy a second item using the coupon after original purchase, and contacted the company to try and figure out a way to do this. I heard from them the following week saying item had already shipped.

Item itself was great but would have liked the second item along with it

I ordered my products on the 30th and paid extra postage to get it in 5-7 days and has now been 11 days and still yet to receive my goods I have purchased. I am a bit disappointed that I have had no contact on any delivery delays as this is the first time buying from you.

I was amazed at how simple it was to order the little bead for my Pandora bracelet with my little dogs face on one side. I am 80 years old and I didn't have any trouble at all. I am thrilled to have deal with this company and no delay in receiving the bead so quickly. Beryl

I have ordered many bracelets and charms from Glamulet and find their prices much better than Pandora and the jewelry is just as nice! My orders are delivered very quickly and I have always been pleased with everything I have ordered. They have a great selection of everything!

I received my order as scheduled however I was disappointed in the sizes of the charms. I think they should be a bit larger especially when it comes to the photo charms. Aside from that, my first experience was okay.

Lovely item, the site however was a bit dodgy & email messages were in broken English. It was difficult initially to pay for the item, and I was unhappy to continue on my phone. I eventually paid using my laptop.

The web pg was easy to navigate/find items of interest. The selection was wonderful and checkout was a snap! Shipping seems to take a bit longer than I expected(still waiting on my order) but, all-in-all, a nice place to shop.

Was told a tracking number would be supplied to me at the time if my order. Received this tracking number 3 hours after the delivery was made a week later.
Not too impressed as I was in the dark if my order was even taken or shipped for that point.