The timing of the manufacturing this product as stated on the website is out by around 5 days, This caused the charms ordered to be late for my fiancé`s birthday. This was a real shame as the charms themselves where of a really good standard and exactly what I ordered.(2 rose gold personalized photo charms). I would order again I would just leave a bigger turn around time.
I have yet to receive this item. The purchase date on the review is wrong. It was purchased on 10/14. I didn't realize it was coming from overseas. The estimated shipping was 15 days. Is it 15 days from after it have shipped with was on 10/21? If so, we are at day 10 today. Why send me the survey before I received the product. Very upsetting.
The product looks good, however I have wrapped it up for Christmas so not been used yet to let you know the quality. I think the delivery took far to long for the price I paid to get it delivered. Being such a small item I think there should be a free delivery option.
I placed an order and I never received a confirmation email, money was taken from my account, i had to search on Internet and address to inquire and complain, found a name on Facebook, the ĺady said that I will receive a response from you, but till today I didn't get anything. Where are my jewels? This a very bad service!
I ordered my charm on November 30th and it still hasnt left china. Im starting to think this was a scam. Very disappointed and will be demanding money back through paypal if it gets much longer. This is ridiculous.
Paid over £10 for 3-5 day delivery - in fact took over 2 weeks. Spoke to a pandora member off staff who informed me these charms do not exisit. So what you are actually buying is fake. Awful quality photos are not lined up properly and half the jewels are missing. Dont excpect any contact back from them you will be ignored! Contact your bank and they will help get your money back.
Ordered a charm for my friends birthday and paid extra for express delivery said between 5-8 days it's now been 12 days. If you aren't going to make sure the packages are delivered on time you shouldnt expect people to pay so much and advertise the wrong thing! Extremely disappointed that I had to get another present for my friend as well. Not happy at all!
I received my charm and the picture on it was pathetic, I could of printed it better myself!
You could hardly see the image and it was faint and blurry.
I emailed about this and sent a picture of the poorly made charm and no help was giving at all!
I would definitely NEVER order from this site again, total rip off £30 for a poorly made charm which looks like it cost £5 off the market!
All very fast, easy and efficient. I placed my order on the 5th, with a 9-15 day delivery and my parcel turned up on day 7, so very pleased with the service. Especially as it was Christmas and post can be unpredictable.
I feel the product is lacking on the actual stone side. I wasn't expecting real gems however I'm giving this charm as a gift and I'm still not sure I want to?
It looks like something is on the stones.
The picture turned out good, only wish I picked a much brighter image.
Only present my daughter wanted and I couldn't give it to her. To night, Christmas Eve the hole family is here and I my beautiful daughter $25 Tim Horton's gift card. Sad, sad!
Why do you ask for an other one.
My husband gave me a Glamulet bracelet for my birthday with a few charms and its just lovely. So lovely that i've bought one for my little sister with about five charms. They also fit on a Pandora bracelet or could be worn on a necklace chain. Love it!
Shipping was a little slow, i bought them as a birthday gift in an urgent manner but the delivery was a bit later than the expected time. But the item is great, good Quality, will defiantly will order more.
Scam
I never received my order. I had to go and purchase my wife an alternate Christmas present from a mall jewelry store, otherwise she wouldn't have gotten anything. Now I have to dispute the charge with my credit card company, which I may or may not get back my money. Thank You for messing up my Christmas, you crooked SOB's.
I ordered several charms for Christmas and was told on-line and in my receipt that I had "Guaranteed Christmas Delivery" - did not receive before Christmas and found out that charms weren't even shipped from China until 12/28/2016. Tried to stop delivery and company told me that items were "in transit" on 12/24/2016... obviously not "in transit" if they weren't shipped out until 12/18/2016. Shady seller. Tried to resolve through PayPal but they were of no help whatsoever.
The item was exactly as described however, the picture didn't do it justice. My partner was delighted.
It arrived within the time specified, more importantly I was kept up to date with the dispatch and delivery.
I have sent a total of 4 emails to glamulet. Not one response to my email. I ordered 2 charms that have the wrong pictures in them. I want to return them but they will not respond to my request. Very poor customer service.
For the price, the charms were of decent quality, though they were smaller than I had expected them to be. My main issue is with the time it takes to receive items. I placed my order early in the month and only received it close to the end of month. Given the time it takes, I'd likely go to another retailer if the shipping time is shorter.
I ordered multiple charms, including a personalized pic. The delivery was slower than what was outlined ( by about a week) but the charms were exactly as I expected! The pic quality was clear and well made. The charms fit my daughters pandora bracelet with no issues.
The charm was beautiful. She was happy which means that I was happy. Nice job guys!
Apparently I need to provide 100 characters which I'd weird because if everything was done correctly I shouldn't have to say that much, but if you insist I'll keep writing even though I think this is absurd. I said good job, damn, just take the compliment.
Answer: Waiting close to a month and no sign on when the order will be delivered.
Answer: No, they are not based in the US but sport a California address. This can be verified if you spend a moment digging. How is this possible? Isn't this fraud?
Glamulet has a rating of 3.1 stars from 1,501 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Glamulet most frequently mention good quality, photo charm and quick delivery. Glamulet ranks 319th among Fashion Jewelry sites.
Thank you for your positive review, Shirley!
We will keep doing it well and your ongoing support will be greatly appreciated!