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The company enjoys a reputation for offering attractive and well-crafted products, with many customers expressing satisfaction with the quality and aesthetic appeal of their charms. However, significant concerns arise regarding customer service, particularly related to shipping delays, difficulties with returns, and a lack of responsive communication. Many customers report feeling frustrated by unaddressed inquiries and prolonged wait times for refunds or order updates. While some customers have had positive experiences, the persistent issues with customer support and order fulfillment suggest a need for improvement in these areas to enhance overall customer satisfaction.
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Was lead to believe I'd recieve an extra bracelet for free after the purchasing the two charms. I Didn't recieve this
This time as usual I get the excellent service and the quality of material very goog
Very satisfied with products good value for money and service was excellent kept in touch throughout process would definitely recommend.
Never received my charms, no customer service, sent emails, given tracking number that invalid! Will never shop with this company again. Will give my bank information to retrieve my money back.
Yodel who delivers the parcels for glamulet in England is unreliable they have a bad reputation and this time I was the victim my parcel is missing and yodel said I contact my supplier glamulet to replace my items to me and they can claim it back from yodel but glamulet says I need to claim compensation from yodel and use that to make a new purchase I've contacted yodel and glamulet on several occasions but this hasn't resolved and I lost £63
Easy website to order from. Fast efficient service and delivery. Very happy with product and will definitely use again
The products are awesome, the shipping was ok, I bought some personalized ones so It took about 2 weeks to arrive to Canada. You wouldn't believe how beautiful the charms are, better than expected, real sterling silver, nothing to envy to Pandora, really shiny and great quality. Good comunication with costumer service, they were really nice to me. I recommend!
Ordered few items for my niece, ended up returning all of them. Two months later, still waiting for my money - at first they at least answered my emails, but now they completely ignore me. Extremely disappointed.
I ordered this on Oct 8. Todays date is October 27 and I have not received my items. I have tried to track the package but I am unable to do so. The tracking site said it was in transit and that was on the 10th nothing else.
Horrible customer service. Very difficult to track my order. Placed order on October 1st and last update is in sorting center on October 12th.
I thought the charms were not the same size as a pandora or similar charm.
Haven't recieved my purchase but it's on my charge card bill today... hope I like them when they get here?
Placed an order on 10/08, my cc was charged, however charms still have not left China and it's 10/22 already. Had I known, I never would have ordered.
Have had no communication on when my item was shipped or tracking information. Have emailed them and no response. Still have not recived my item. Very unhappy with this service.
Excellent service. Kept me up -dated with my order.
Really am pleased with my charm, excellent quality.
I didn't receive any email that I ordered it so I thought it had not gone through.
But when I checked my bank.
You had took to payment out. I'm not happy as now I'm £60 down and I would like it back as. I don't even know if I'm receiving any. That I don't even want.
I will not be using you again.
Just I order 3 charms and only got one bag to put them in and they are prezzie
Answer: Waiting close to a month and no sign on when the order will be delivered.
Answer: No, they are not based in the US but sport a California address. This can be verified if you spend a moment digging. How is this possible? Isn't this fraud?
Glamulet designs, manufactures and markets hand-finished and modern jewelry made from genuine materials at affordable prices. Glamulet is the name of a unique jewelry that is available at fine stores across Europe and America. The strength of the Glamulet bracelet is the unique. Each charm & bead allows you to screw individual pieces onto any bracelet segment in the order you desire. The charms move freely and rotate slightly with your wrist's movement, creating an undeniable eye catching and stunning effect.