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Glamulet
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GlamuletReviews 1,501

3.1
glamulet.com

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Glamulet Reviews Summary

The company enjoys a reputation for offering attractive and well-crafted products, with many customers expressing satisfaction with the quality and aesthetic appeal of their charms. However, significant concerns arise regarding customer service, particularly related to shipping delays, difficulties with returns, and a lack of responsive communication. Many customers report feeling frustrated by unaddressed inquiries and prolonged wait times for refunds or order updates. While some customers have had positive experiences, the persistent issues with customer support and order fulfillment suggest a need for improvement in these areas to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
26
shipping
29
returns
12

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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2 didnt recieve
November 4, 2016

Was lead to believe I'd recieve an extra bracelet for free after the purchasing the two charms. I Didn't recieve this

Date of experience: November 4, 2016
Malaysia
1 review
0 helpful votes
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All the time good
November 5, 2016

This time as usual I get the excellent service and the quality of material very goog

Date of experience: November 4, 2016
GB
1 review
1 helpful vote
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Good service and value for money
November 5, 2016

Very satisfied with products good value for money and service was excellent kept in touch throughout process would definitely recommend.

Date of experience: November 4, 2016
Indiana
1 review
1 helpful vote
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Disappointed
November 3, 2016

Never received my charms, no customer service, sent emails, given tracking number that invalid! Will never shop with this company again. Will give my bank information to retrieve my money back.

Date of experience: November 3, 2016
GB
1 review
0 helpful votes
Follow Suresh M.
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Yodel who delivers the parcels for glamulet in England is unreliable they have a bad reputation and this time I was the victim my parcel is missing and yodel said I contact my supplier glamulet to replace my items to me and they can claim it back from yodel but glamulet says I need to claim compensation from yodel and use that to make a new purchase I've contacted yodel and glamulet on several occasions but this hasn't resolved and I lost £63

Date of experience: November 3, 2016
GB
1 review
0 helpful votes
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Easy website to order from. Fast efficient service and delivery. Very happy with product and will definitely use again

Date of experience: November 3, 2016
Malaysia
1 review
0 helpful votes
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Love your product quality
November 2, 2016

Totally good product, fast process, I from Malaysia

Date of experience: November 2, 2016
Canada
1 review
1 helpful vote
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Just perfect!
November 3, 2016

The products are awesome, the shipping was ok, I bought some personalized ones so It took about 2 weeks to arrive to Canada. You wouldn't believe how beautiful the charms are, better than expected, real sterling silver, nothing to envy to Pandora, really shiny and great quality. Good comunication with costumer service, they were really nice to me. I recommend!

Date of experience: November 2, 2016
New Jersey
1 review
0 helpful votes
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Returns are impossible
November 1, 2016

Ordered few items for my niece, ended up returning all of them. Two months later, still waiting for my money - at first they at least answered my emails, but now they completely ignore me. Extremely disappointed.

Date of experience: November 1, 2016
Washington
1 review
2 helpful votes
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Very dissatisfied.
October 27, 2016

I ordered this on Oct 8. Todays date is October 27 and I have not received my items. I have tried to track the package but I am unable to do so. The tracking site said it was in transit and that was on the 10th nothing else.

Date of experience: October 27, 2016
Australia
1 review
1 helpful vote
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Waiting
October 24, 2016

Still waiting on purchase. And tracking site does not work! So not able Pe to see where my purchase is.

Date of experience: October 24, 2016
Illinois
1 review
1 helpful vote
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Horrible customer service. Very difficult to track my order. Placed order on October 1st and last update is in sorting center on October 12th.

Date of experience: October 23, 2016
GB
1 review
0 helpful votes
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Smaller than expected
January 18, 2021

I thought the charms were not the same size as a pandora or similar charm.

Date of experience: October 23, 2016
Iowa
1 review
0 helpful votes
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Haven't recieved my purchase but it's on my charge card bill today... hope I like them when they get here?

Date of experience: October 22, 2016
New York
1 review
1 helpful vote
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Glamulet service
October 22, 2016

Placed an order on 10/08, my cc was charged, however charms still have not left China and it's 10/22 already. Had I known, I never would have ordered.

Date of experience: October 22, 2016
Australia
1 review
0 helpful votes
Follow Kylie B.
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Have had no communication on when my item was shipped or tracking information. Have emailed them and no response. Still have not recived my item. Very unhappy with this service.

Date of experience: October 21, 2016
GB
1 review
0 helpful votes
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Picture charm
October 23, 2016

Excellent service. Kept me up -dated with my order.
Really am pleased with my charm, excellent quality.

Date of experience: October 21, 2016
GB
1 review
1 helpful vote
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Rubbish
October 21, 2016

I didn't receive any email that I ordered it so I thought it had not gone through.
But when I checked my bank.
You had took to payment out. I'm not happy as now I'm £60 down and I would like it back as. I don't even know if I'm receiving any. That I don't even want.
I will not be using you again.

Date of experience: October 21, 2016
Wisconsin
1 review
0 helpful votes
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Wow!
October 22, 2016

I ordered 5 different charms and they are all Beautiful!

Date of experience: October 21, 2016
GB
1 review
0 helpful votes
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Really nice
October 22, 2016

Just I order 3 charms and only got one bag to put them in and they are prezzie

Date of experience: October 21, 2016

From the business

Glamulet designs, manufactures and markets hand-finished and modern jewelry made from genuine materials at affordable prices. Glamulet is the name of a unique jewelry that is available at fine stores across Europe and America. The strength of the Glamulet bracelet is the unique. Each charm & bead allows you to screw individual pieces onto any bracelet segment in the order you desire. The charms move freely and rotate slightly with your wrist's movement, creating an undeniable eye catching and stunning effect.


glamulet.com
UNION CITY, CA, United States